Closed listing
Service Coordinator
- Ottawa, ON, Canada
The hiring pay range is $20.00 per hour . · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- The hiring pay range is $20.00 per hour .
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Position Summary
Working from our Service Delivery Centre based in Ottawa, this position will be responsible for the efficient and effective coordination of client care.
Why Join SE Health?
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com .
AI And Compensation Details
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $20.00 per hour .
Working from our Service Delivery Centre based in Ottawa, this position will be responsible for the efficient and effective coordination of client care.
Why Join SE Health?
- Competitive Total Rewards So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
- Flexibility & Belonging Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
- Purpose & Impact Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
- Growth That Meets Your Ambition Access tuition support, training and meaningful career pathways across a growing, future-focused organization
- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided.
- Other office administrative duties as assigned.
- Must be available days, evenings and weekends
- Intermediate data entry/keyboarding skills.
- Experience using a PC database
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated customer service skills and problem solving
- Adaptability and the ability to deal with tight deadlines
- An ability to work independently
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- Courses in medical administration or health care training are preferred
- Related work experience and a familiarity with community health care services is preferred
- Preference for French language skills
- Basic computer skills in MS Word and MS Excel are preferred
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com .
AI And Compensation Details
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $20.00 per hour .
More about this job
Responsibilities
The Service Coordinator is responsible for scheduling health care staff to ensure continuity of care and maintaining accurate client databases. They also handle billing activities, respond to inquiries, and perform general office administrative duties.
Requirements
Candidates must have intermediate data entry and PC database skills, along with strong verbal communication and problem-solving abilities. Availability for days, evenings, and weekends is required, and medical administration or health care training is preferred.
Skills
- Data entry
- Keyboarding
- Database management
- Reading comprehension
- Verbal communication
- Customer service
- Problem solving
- Adaptability
- Time management
- Multi-tasking
- Organizational skills
- Scheduling
- Billing
- MS Word
- MS Excel
Benefits
- Comprehensive benefits
- Pension
- Flexible pay options
- Car-loan support
- Housing solutions
- Staff perks
- Tuition support
- Training
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
- Social Services
Keywords
- Service Coordinator
- Health care
- Scheduling
- Data entry
- Billing
- Database
- Administrative
- Customer service
- Community health
- MS Word
- MS Excel
- Social enterprise
- Continuity of care
- Medical administration
- Hybrid work