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Added just now
Microsoft Alliance Presales Leader - Security
EY
Toronto, ON · Vancouver, BC
Major Deal Shaping: Support and lead presales activity on strategic, high-value global pursuits, working with Sales, Alliance, Practice/Delivery and client teams to qualify, shape and close…
Added just now
Microsoft Alliance Presales Leader - Cloud and AI Platforms
EY
Toronto, ON
Major Deal Shaping: Support and lead presales activity on strategic, high-value global pursuits, working with Sales, Alliance, Practice/Delivery and client teams to qualify, shape and close…
Added 30 mins ago
Business Development Manager
Aramark Canada
AB · Edmonton, AB
Full-time
The Account Management Specialist is responsible for strategically growing organizational development by driving base business expansion with clients. This individual will ensure continued…
Added 1 hour ago
Banking Advisor
National Bank of Canada
Laval, QC
Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
Private Wealth Advisor
National Bank of Canada
Montreal, QC
Full-time
…Private Banking 1859 team means acting as a preferred financial specialist for wealthy clients. This job allows you to have a positive impact on our organization, thanks to your skills in…
Added 1 hour ago
Director Fiduciary Services
National Bank of Canada
Montreal, QC
Full-time
Significant experience in client service and in an advisory or subject matter expert role.
Added 1 hour ago
Private Wealth Advisor
National Bank of Canada
Montreal, QC · Saint-Laurent, QC
Full-time
…Private Banking 1859 team means acting as a preferred financial specialist for wealthy clients. This job allows you to have a positive impact on our organization, thanks to your skills in…
Added 1 hour ago
Microsoft Alliance Presales Leader - AI Business Solutions
EY
Toronto, ON · Vancouver, BC
Major Deal Shaping: Support and lead presales activity on strategic, high-value global pursuits, working with Sales, Alliance, Practice/Delivery and client teams to qualify, shape and close…
Added 3 hours ago
Instrumentation Specialist
Actalent
Mississauga, ON
Contract
The Instrumentation Specialist plays a key role in supporting engine turbine test cells by installing, calibrating, repairing, and maintaining electronic, electro-mechanical, and mechanical…
Added 4 hours ago
BAS Controls Technician
Edison Smart®
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
Our client is a growing building automation and controls specialist delivering BAS solutions across commercial, institutional and technically complex buildings throughout Toronto and the…
Added 5 hours ago
Bilingual Credit Recovery Specialist - Tangerine
Tangerine
Toronto, ON
Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 5 hours ago
Instrument Specialist I
Charles River Laboratories
Montreal, QC
Full-time
As an Instrument Specialist for our Safety Assessment team at the Senneville location, you will be helping with issues related to the support of the equipment and instruments used and will…
Added 6 hours ago
Fitness Personal Trainer Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
Internship
Identify each client’s specific training needs.
Added 7 hours ago
Intermediate Specialist, Industry Engagement and Development
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
…University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our…
Added 9 hours ago
Systems Testing/QA Specialist – Senior - RQ11509
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior to support the Ministry of Public and Business Service Delivery and Procurement in an enterprise-level IT environment.…
Added 9 hours ago
Systems Testing/QA Specialist – Senior - RQ11510
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior to support the Ministry of Public and Business Service Delivery and Procurement on a large-scale enterprise IT…
Added 9 hours ago
Senior Investment & Personal Banking Specialist-Dollard-des-Ormeaux, Quebec
Scotiabank
Montreal, QC
As a Senior Investment & Personal Banking Specialist, you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch…
Added 9 hours ago
Bilingual Credit Recovery Specialist - Tangerine
Scotiabank
Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 9 hours ago
WS Field Specialist - WIS
SLB
Mount Pearl, NL
Full-time
We are seeking an experienced Coil Tubing Specialist to join our offshore operations in Atlantic Canada team supporting well
Added 9 hours ago
Gyrodata Field Specialist
SLB
Calgary, AB
Full-time
SLB is seeking a detail-oriented and motivated individual to join our Western Canada operations as a Gyro Field Specialist, based in Calgary, Alberta and supporting field operations across…
Added 11 hours ago
Senior Architecte IA/ML | Senior AI/ML Architect, Services professionnels pour le secteur public | Public Sector Professional Services
Amazon Web Services (AWS)
Montreal, QC
Full-time
…de se développer dans le cloud. Notre équipe permet à chaque client de croître en fournissant un service sur mesure, une technologie inégalée et un soutien constant. Nous approfondissons…
Added 11 hours ago
Principal Technical Consultant, Permitting Specialist
ERM
Saskatoon, SK · Smithers, BC · Vancouver, BC · Calgary, AB
$117,800 to $147,300 CAD / year
Full-time
Experience providing direction to client and consulting teams regarding permit application content requirements that support successful regulatory review.
Added 12 hours ago
Registered Veterinary Technologist, ER & ICU, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
Internship
…Candidates should have advanced technical skills, exceptional client service and communication skills and have a special interest in referral medicine. Come be a part of Calgary’s team of…
Added 12 hours ago
Lifecycle Optimization Manager
BGIS
Montreal, QC
Full-time
Support energy audits, recommissioning studies, feasibility assessments, incentive applications, utility programs, and implementation planning.
Added 12 hours ago
Building Automation Specialist I or II
BGIS
Calgary, AB
Full-time
…Building Automation team as we continue to build an in‑house service and construction delivery model to support our growing managed‑asset…

SearchLabs

Business Reliability Analyst

Markham, ON, Canada

Pay: Our client has an exciting hybrid (GTA) Technical Support Analyst role with a salary band of $85,000 - $105,000.
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Our client has an exciting hybrid (GTA) Technical Support Analyst role with a salary band of $85,000 - $105,000.

Job Specs

Own and support the operational reliability and readiness of business-critical technology services across on-premise and cloud environments. You will monitor production services, coordinate incident response, strengthen business continuity and access management practices, and improve operational controls, governance, and vendor service performance.

Your skillset

Strong knowledge of IT service management practices, including ITIL, Incident Management, Problem Management, and Change Management, with experience supporting business-critical technology services.
Experience with ITSM platforms such as ServiceNow, including operational reporting, service-level monitoring, and production support processes.
Knowledge of Business Continuity Management, Disaster Recovery, and operational resilience practices, including business impact assessments, continuity planning, and resilience testing.
Experience with Identity and Access Management processes and controls, alongside exposure to operational risk, audit/compliance, and third-party technology vendor management.

If you are interested, please apply today!

Artificial intelligence (AI) is not used to screen, assess, or make hiring decisions for this role. All applications are reviewed and evaluated by our recruitment team. This posting represents a current vacancy. Compensation details, discussions and negotiation guidance will be provided during the hiring process as appropriate. This role also includes additional compensation elements such as a performance bonus and retirement plan.

Connecting great people with great companies for great results. SearchLabs is a leading specialist recruitment firm established to meet the recruitment needs of the Design, Construction & Property, and Information Technology industries. Established in 2010, we work with the leading companies within our disciplines across North America. At SearchLabs, we make hiring and job hunting as easy and simple as possible so you can focus on what you do best. When you partner with us, your personal career goals and objectives are dealt with and represented by experienced consultants within your field of specialty. We then match you to the best opportunities that are aligned with your goals and aspirations to result in a positive and rewarding outcome. We recognize the importance of ethics and are committed to confidentiality in every step of the process. Whether you are looking for a permanent or contractual arrangement, we appreciate the responsibility and opportunity to represent and inform you about the marketplace and the career opportunities within. We thank all applicants for their kind interest, however only those with relevant experience will be contacted at this time. All resumes will be considered for all other current roles as well as be kept on file for future consideration.

Apply About employer

More about this job

Responsibilities

The analyst will own and support the operational reliability and readiness of business-critical technology services across on-premise and cloud environments. Responsibilities include monitoring production services, coordinating incident response, and strengthening business continuity and access management practices.

Requirements

Candidates must have strong knowledge of IT service management practices such as ITIL, Incident Management, and Change Management. Experience with ITSM platforms like ServiceNow and knowledge of disaster recovery and operational resilience are also required.

Skills

IT Service Management
ITIL
Incident Management
Problem Management
Change Management
ServiceNow
Operational Reporting
Service-level Monitoring
Production Support
Business Continuity Management
Disaster Recovery
Operational Resilience
Business Impact Assessments
Identity and Access Management
Operational Risk
Vendor Management

Benefits

Performance bonus
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
ITIL
Incident Management
Problem Management
Change Management
ServiceNow
Operational Reporting
Service-level Monitoring
Production Support
Business Continuity Management
Disaster Recovery
Operational Resilience
Business Impact Assessments
Identity and Access Management
Operational Risk
Audit
Compliance
Vendor Management
Cloud Environments
On-premise
Technology Services
Technical Support
Hybrid
GTA

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