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Added 12 mins ago
F
Marketing & Business Development Specialist (Marketing Department)
Fasken
AB · Calgary, AB
- Full-time
Marketing & Business Development Specialist (Marketing Department) – Calgary, AB
Added 12 mins ago
RB
Client Advisor
Royal Bank of Canada
Amherst, NS
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 12 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
New Tecumseth, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 12 mins ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
…and advice to your existing network of referrals and new RBC client acquisitions. Your drive to understand the full-suite of RBC Insurance Life, Whole Life, Living Benefits, & Wealth…
Added 12 mins ago
RB
Home Equity Referral Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…achieve their financial goals. Your expertise in analyzing client credit profiles, building compelling business cases for external lenders, and structuring appropriate lending solutions…
Added 12 mins ago
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Client Advisor
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- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 25 mins ago
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Senior Media Operations Specialist (Onsite)
Stacktics
Toronto, ON
- Full-time
Stacktics Inc. is seeking a candidate for a full-time Senior Media Intelligence Specialist (Ad Tagging & Tracking) role.
Added 25 mins ago
TS
Building Code Consultant
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Our client is a growing international fire safety engineering consultancy providing specialist services in building code consulting, fire safety engineering, and risk management across a…
Added 27 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
…and field performance through your expert troubleshooting and client…
Added 27 mins ago
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Designated Beauty Advisor - Amouage Fragrances
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- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 27 mins ago
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Equipment Rental Specialist
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- Full-time
The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment. This position…
Added 27 mins ago
CI
Commercial Real Estate Support Specialist
Colliers International
Toronto, ON
- Full-time
As a Brokerage Project Specialist, you are experienced professional looking to take the next step of your career in commercial real estate! Your background includes delivering exceptional…
Added 27 mins ago
C
Senior Financial Services Specialist - Montreal
CIBC
Montreal, QC
- Full-time
As a member of the Personal and Business Banking Team, you’ll manage and grow a complex client portfolio by key relationship management, creating comprehensive financial plans and supplying…
Added 42 mins ago
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Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Edmonton, AB · Enbridge
- Full-time
…integral part of a larger coverage team that maintains strong client relationships. Facilitates growth initiatives for the Bank through significant business development and excellent…
Added 42 mins ago
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Sr. Specialist, Geospatial and Reality Capture
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- Full-time
You as a Sr. Specialist, Geospatial and Reality Capture will:
Added 42 mins ago
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VDC Services Specialist
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- Full-time
Conduct reality capture operations including laser scanning, drone capture, and 360 photography across active client sites, with consistent attention to safety, access protocols, and…
Added 56 mins ago
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Human Resources Generalist
IntouchCX
Winnipeg, MB
- Full-time
The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and…
Added 56 mins ago
KW
Client Acquisition Specialist – Residential Field Sales (Rogers)
Kinetic Wireless - Rogers Authorized Dealer
Langley (District), BC · Langley, BC
- Full-time
Client Acquisition Specialist – Residential Field Sales
Added 56 mins ago
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Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
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Longueuil, QC
- Full-time
Capacité à offrir un service client supérieur et à surpasser les attentes;
Added 56 mins ago
ER
Residential Leasing Agent/Business Development Specialist
Envision Real Estate Services
Saskatoon, SK
- Full-time
As a Property Leasing Agent and Business Development Specialist, you will be responsible for showing and leasing residential properties, building relationships with property owners, and…
Added 57 mins ago
VS
Training & Onboarding Specialist (Bilingual EN-FR)
Volanté Systems
Volante - CAN
- Full-time
Create and execute training sessions using Zoom dial-in & attendance tracking information for client and internal training sessions.
Added 1 hour ago
IG
Accounts Receivable Specialist
Insight Global
Canada
- Contract
Stakeholder Communication: Collaborate with landlords, tenants, property managers, finance teams, and client stakeholders to resolve account-related issues.
Added 1 hour ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 1 hour ago
GT
ADMS Test Manager
Grid Transformation
Canada
- Full-time
Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…
Added 1 hour ago
GT
DERMS Technical Consultant
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Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…

SearchLabs

Mitigation Manager

Burlington, ON, Canada

Remuneration: $60,000–$70,000 per year (depending on experience) plus health benefits. · Full-time

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Job details

Pay: Remuneration: $60,000–$70,000 per year (depending on experience) plus health benefits.
Job type: Full-time
Posting language: English

Original job description

Our client is a Leading Restoration Specialist in the GTA, providing 24‑hour response to the personal and property needs of homeowners and commercial businesses overcoming the devastating setbacks caused by fire, flood, wind, and other perils. They are seeking a strong operational leader to oversee field mitigation activities and elevate service delivery across their Burlington division.

About the Role

The Mitigation Manager is responsible for the productivity, quality, and budgetary compliance of all job‑site mitigation work (excluding contents and cleaning). Reporting to senior leadership, this role ensures that technicians, team leads, and sub‑trades deliver exceptional customer experiences supported by efficient processes, safe work practices, and high‑quality results.

This is a hands‑on leadership role requiring regular job‑site presence, strong operational oversight, and the ability to coach and develop field teams while maintaining high standards of documentation, equipment management, and service delivery.

Key Responsibilities

Champion the company’s brand and deliver a consistently high customer experience, including strong Net Promoter Score (NPS) performance.
Maintain optimal staffing levels across mitigation technicians, team leads, and sub‑trades.
Provide oversight, coaching, equipment, and best‑practice guidance to field teams.
Ensure all mitigation work aligns with project scopes, work orders, and budgets.
Identify and implement efficient, responsive processes for rapid on‑site service delivery.
Maintain regular in‑person attendance on job sites to support quality and productivity.
Oversee service vehicle cleanliness, organization, stocking, and maintenance.
Track, maintain, and manage all mitigation equipment with precision.
Ensure accurate documentation and timely submission into the file management system.
Complete written annual performance reviews for mitigation technicians and support reviews for team leads.
Participate in the 24/7 on‑call rotation to support emergency response commitments.
Lead weekly safety talks and ensure full compliance with the Ontario Occupational Health and Safety Act.
Promote a culture of safety, training, and continuous improvement.

Ideal Candidate Profile

Strong background in restoration, construction, or field operations leadership.
Proven ability to manage teams, workflows, and budgets in a fast‑paced environment.
Skilled at coaching field staff, improving processes, and maintaining high service standards.
Comfortable with hands‑on site involvement and emergency response requirements.
Organized, detail‑oriented, and committed to accurate documentation and equipment tracking.
Safety‑focused leader with knowledge of Ontario OHSA requirements.

Compensation

Remuneration: $60,000–$70,000 per year (depending on experience) plus health benefits.

Disclaimers

Use of Artificial Intelligence (AI) Artificial intelligence (AI) is not used to screen, assess, or make hiring decisions for this role. All applications are reviewed and evaluated by our recruitment team.

Vacancy Status This posting represents a current vacancy.

Additional Notes Compensation discussions and negotiation guidance will be provided during the hiring process as appropriate.

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More about this job

Responsibilities

The Mitigation Manager oversees field mitigation activities, ensuring productivity, quality, and budgetary compliance across job sites. They are responsible for coaching field teams, maintaining equipment, and ensuring exceptional customer service while adhering to safety standards.

Requirements

The ideal candidate possesses a strong background in restoration, construction, or field operations leadership with proven experience managing teams and workflows. They must be detail-oriented, safety-focused, and capable of handling emergency response requirements in a fast-paced environment.

Skills

Restoration management
Operational leadership
Team coaching
Budget management
Project scope management
Emergency response
Documentation
Equipment maintenance
Safety compliance
OHSA regulations
Customer experience
Staffing
Process improvement
Field operations
Performance management

Benefits

Health benefits

Visa sponsorship

Not detected in the job text

Keywords

Restoration
Construction
Mitigation
Field Operations
Leadership
Budgeting
Project Management
Emergency Response
OHSA
Safety Compliance
Customer Experience
NPS
Team Management
Equipment Tracking
Documentation
Performance Reviews
Workflow Optimization
Service Delivery

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