Find work in Canada.

630,997 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
…keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to…
Added 11 mins ago
GT
Quality Analyst
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Manager, Airport Operations Control, this position is responsible for monitoring quality, reporting trends in productivity, performance, customer service, dispatch,…
Added 25 mins ago
TT
Project Manager
T-Lane Transportation
AB · Edmonton, AB
- Full-time
T-Lane Transportation is a leader in specialized transportation, heavy haul, and industrial moving services across Canada and the United States. Headquartered in Edmonton, Alberta, with…
Added 25 mins ago
TT
Strategic Account Manager - Trucking
T-Lane Transportation
AB · Edmonton, AB
- Full-time
T-Lane Transportation is a leader in specialized transportation, heavy haul, and industrial moving services across Canada and the United States. Headquartered in Edmonton, Alberta, with…
Added 25 mins ago
S
Events Coordinator, North America
Solifi
Toronto, ON
- Full-time
Working closely with the Events Manager and the broader Marketing organization, this role provides hands-on operational support across a high-volume events calendar. The coordinator manages…
Added 25 mins ago
RA
Operations Manager - Project Freight Forwarding
Reimer Associates Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- $85,000 to $105,000 CAD / year
- Full-time
They are looking for an experienced Project Logistics Operations Manager to lead their Teams in Calgary + Toronto. They purposely hire young operations staff and train them in-house,…
Added 25 mins ago
RA
Transportation Manager
Reimer Associates Inc.
AB · Greater Edmonton Metropolitan Area
- $70,000 to $90,000 CAD / year
- Full-time
Reimer Associates is recruiting on behalf of a well-established, high-volume retailer for a Transportation Manager to lead daily Transportation operations across an assigned region. This is…
Added 25 mins ago
WM
Warehouse Assistant
Wiehler Mechanical Ltd
Calgary, AB
- Full-time
We are seeking a reliable and hardworking Warehouse Assistant to join our dynamic team and support our day-to-day operations. This role involves receiving, organizing, and distributing…
Added 25 mins ago
LS
Seasonal Store Sales Associate, Levi's®, Southgate Centre, Edmonton, AB
Levi Strauss & Co.
Edmonton, AB
- Part-time
…support during our busy holiday period. Reporting to the Store Manager and working with a dynamic store team during holiday, you should be consumer centric, open-minded, proactive, and able…
Added 25 mins ago
Senior Analyst - Operations Analytics
WestJet Group
Calgary, AB
Working under the leadership of the Senior Manager, this role plays a critical hands-on function in transforming operational data into actionable intelligence that improves reliability,…
Added 25 mins ago
Guest Service Agent
Northland Properties
Oakville, ON
Answers various questions from guests and arranges transportation for guests.
Added 25 mins ago
M
Senior Claims & Insurance Officer
Metrolinx
Toronto, ON
- Full-time
…Casualty (P&C) claims arising from Metrolinx operational (Rail and GO Bus operations) and construction activities, reviewing of contracts/agreements and providing timely and effective…
Added 25 mins ago
M
Community Engagement Advisor
Metrolinx
Toronto, ON
- Full-time
…Community Engagement Advisor to serve as a liaison to the community and help to build positive relationships through open, clear and timely communications. You will contribute to the…
Added 25 mins ago
EC
Project Manager – Civil/Municipal Engineering
EnGlobe Corp.
Dartmouth, NS
- Full-time
You will play an important role in a dynamic and passionate team, collaborating on a variety of projects of all sizes and scopes in the environment, renewable energies, hydroelectricity,…
Added 25 mins ago
PA
Station Manager, Halifax (YHZ)
Porter Airlines Inc.
Goffs, NS
- Full-time
The Station Manager, (YHZ) is a member of the Airport Operations leadership team and is responsible for Porter’s aircraft turn performance, passenger service experience, ground handling,…
Added 40 mins ago
E
Commercial Services Senior Specialist
Enbridge
Calgary, AB
- Full-time
Solid understanding of pipeline operations, transportation contracts, customer account management, and commercial processes within a regulated environment.
Added 54 mins ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
We are looking for a Human Resource Business Partner who will provide direct support to the VP, Talent and People. The successful candidate will be an energetic, positive, professional, and…
Added 54 mins ago
FC
Engineering Specialist V
FedEx Canada
Brampton, ON
- Full-time
The transportation industry in a relevant operations management role OR, Industrial Engineering experience in any field.
Added 54 mins ago
NP
Ticketing Administrator
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Under the direct supervision of the Ticketing Manager and within established policies, procedures and guidelines, the Ticketing Administrator, working under the guidance of the Ticketing…
Added 54 mins ago
TE
Account Manager - Calgary MOD
TK Elevator
Calgary, AB
- Full-time
Grow Existing Accounts: Work with our service and operations teams to identify modernization opportunities within our existing customer portfolio.
Added 54 mins ago
AB
Safety & Compliance Manager
Arnold Bros. Transport Ltd.
Winnipeg, MB
- Full-time
Reporting to the Director of Safety & Driver Development, the Safety & Compliance Manager will guide our regulatory, compliance, and prevention efforts. You’ll make sure our drivers and…
Added 54 mins ago
S
Customer Service Coordinator II
Seaspan
Delta, BC
- Full-time
Understand, practice and achieve the Customer Level Service standards established by the organization and complete all related training as required. Responsible for the daily terminal…
Added 54 mins ago
TG
Planet Fitness - Assistant General Manager - Niagara Falls
Taymax Group
Niagara Falls, ON
- Full-time
We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for assisting in the oversight of club operations to ensure an…
Added 54 mins ago
TG
Planet Fitness - Assistant General Manager - Full Time - Thunder Bay
Taymax Group
Thunder Bay, ON
- Full-time
We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for assisting in the oversight of club operations to ensure an…
Added 54 mins ago
Retail Representative - Grande Prairie
Purolator
Grande Prairie, AB
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey…

Seaspan

Customer Service Coordinator II

7700 Hopcott Road, Delta, BC, V4G 1B6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 5 years logistics and customer service experience within the Marine/Transportation industry.
Posting language: English
Posted: Nov 9, 2026

Original job description

This role will support multiple functions of the 24/7 operation through all terminals. The Customer Service & Operations Coordinator (CSOC) will be key in providing oversight for efficient loading and unloading of the vessels, assisting with customer requests for movement of commercial traffic, accountable for a seamless check-in and check-out process using internal programs and hold a certification in handling of dangerous goods. The CSOC will be accountable to lead and communicate during irregular operational events, enacting contingencies and escalating as required.

Note: Due to business needs, this position is required to be fully on-site based at 7700 Hopcott Road, Delta.

This is a 12 month limited term employment with eligible benefits.

What you'll do

Handles all reservations from one terminal to another. Proactively recognizes and follows up with customers when reservations are not being met or customers are late.
Effectively communicates with the dispatchers, drivers and customers both in person, over email and over the phone and delivers outstanding customer service throughout all interactions.
Proactively books additional business to increase revenue and improve vessel utilization. Assists with payments for all walk-up customers, ensures transaction completeness and accuracy.
Takes inventory of all trailers on terminal and tracks all inbound units to ensure customers can track their inventory in our service using our online system.
Understand, practice and achieve the Customer Level Service standards established by the organization and complete all related training as required. Responsible for the daily terminal activities in accordance with the terminal SOP set by the Manager, Terminal Operations.
Maintain full certification for handling dangerous goods units and ensure terminals are upholding requirements to be safe and compliant.
Ensures all vessels are loaded to the best capacity possible within the turnaround times allowed for in the service schedule. Ensures that all safety requirements are met during loading and acts as the main point of contact for any emergency response until relieved by Manager.
Accurately enters information into BOL system to allow for accurate invoicing to be generated down the line.
Monitors marine weather station, in concert with vessel crews keeps overall operation and customers updated of any adverse weather conditions, and possible schedule revisions
Assists Supervisor, Customer Service in preparing and maintaining contract staff schedules and reconciling their hours worked.
Participate in all aspects of terminal safety and attend safety meetings whenever possible.

What you'll bring

Completion of Grade 12 education plus a Certificate in Handling Dangerous Goods.
A minimum of 5 years logistics and customer service experience within the Marine/Transportation industry.
Excellent communication and interpersonal skills.
Proficient with computer software applications (MS Word, Excel, Adobe, Outlook, SharePoint etc.).
Ability to work independently and within a team environment continually looking for improvement opportunities.
Comfortable working in a fast – changing dynamic atmosphere and ability to handle high pressure situations, make safe and quick decisions with limited information and prioritize subsequent tasks without direction.
Thorough knowledge in terminal operations and marine transportation, with the ability to address staff, traffic & vessel concerns professionally while ensuring tasks are completed in a timely fashion.
Outgoing with a positive attitude, multi- customer environment focused on understanding inquiries, identifying root causes, and growing the business.

Why you'll love working here

This role provides you a very competitive salary in line with the successful candidate’s experience.
We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, $500 personal spending account, and an Employee Family Assistance Program (EFAP).

The estimated salary for this position is $63,000 - $77,000. In determining final salary, Seaspan considers many factors including the successful Candidate’s skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company’s sole discretion and presented as part of a competitive total compensation package.

With over 130 years of experience navigating in some of the world’s most complex and difficult waters, Seaspan Marine is the largest and most diverse tug & barge company on Canada’s West Coast, providing more than 2,500 ship assist & escort services annually. Our fleet of energy and specialty barges fuels international trade and is integral to building a stronger British Columbia. Seaspan Ferries serves the Vancouver Island supply chain with the most reliable, daily commercial ferry service between our terminals on the Mainland and Vancouver Island. Seaspan Energy operates a fleet of LNG powered vessels with established, long-term relationships for the procurement and bunkering of LNG.

Seaspan is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including, women, members of visible minorities, Indigenous persons, and persons with disabilities. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruit@seaspan.com for confidential support. We are committed to providing an inclusive and accessible environment.

Apply About employer

More about this job

Responsibilities

The Customer Service & Operations Coordinator manages the safe and efficient loading and unloading of vessels while coordinating terminal operations. They act as the primary point of contact for customer inquiries, documentation, and emergency response during operational events.

Requirements

Candidates must have a Grade 12 education, a certificate in handling dangerous goods, and at least 5 years of logistics and customer service experience in the marine or transportation industry. Proficiency in office software and the ability to work in a fast-paced, high-pressure environment are essential.

Skills

Logistics
Customer service
Dangerous goods handling
Terminal operations
Marine transportation
Communication
Interpersonal skills
MS Word
Excel
Adobe
Outlook
SharePoint
Problem solving
Decision making
Inventory management
Dispatching

Benefits

Extended health care
Dental care
Vision care
Personal spending account
Employee family assistance program
Mental health coverage
Physiotherapy
Massage therapy
Speech therapy

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Customer Service
Marine Industry
Transportation
Dangerous Goods
Terminal Operations
Vessel Loading
Dispatching
Inventory Tracking
BOL System
Marine Weather
SOP
Safety Compliance
Contract Staff Scheduling
Invoicing
MS Office
SharePoint
Emergency Response
Revenue Growth
Supply Chain

Report this job