Field Service Technician

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 6, 2027
Posting language: English
Posted: Sep 13, 2026

Original job description

Are you a technical enthusiast, a hand-on person who likes travelling and the world of after sales? Do you have experience with custom electro-mechanical solutions or a passion for the electrified rail industry? This Field Service Technician role is your opportunity to join a globally recognized manufacturer specialized in DC switchgear, power conversion systems, and traction power solutions for the rail industry.

This dynamic role contains Field Service activities such as preventive & corrective maintenance, retrofits and commissioning activities, making it ideal for those with hands-on attitude, and a clear customer focus.

We're looking for an all-rounder who can support our service organization in Canada. This will require you to collaborate with internal teams and our customers. If you're technically solid, like to travel and have a clear customer focus, we'd love to hear from you.

Main Tasks

Ensure the efficient performance of services delivered to our customers in Canada and occasionally worldwide;
Execute preventive and corrective maintenance activities at customer facilities according to Sécheron standards;
Implement retrofits and modernization projects in collaboration with internal teams and customers;
Provide supervision of installation, testing, commissioning and occasionally customer trainings on Sécheron equipment;
Execute audits of existing equipment;
Performing repairs at the company's facilities in Montreal;
Elaboration of technical intervention reports and templates;
Support to Sales Engineer on substation surveys and permissions to site access;
Support Sales team with the elaboration of repair quotations;
Promote proactively new service centered business opportunities during customer visits, such as spare parts sales, repairs, on-site services, retrofits, trainings, etc.;
Provide support on DC products, including:
DC switchgear, high-speed breakers, and panels;
Rectifiers, power converters, and voltage limiting devices;
Multi-function protection relays and custom electro-mechanical solutions;
Support on the management of stock of spare parts and tools.

Requirements

Bachelor's degree in electrical engineering; or relevant technical experience will also be considered;
Minimum requirement: High school diploma or GED combined with industry experience;
Field Service background in the field of installation, testing and maintenance of electrical equipment with custom electro-mechanical solutions;
Prior experience in power distribution, switchgear manufacturing, or similar roles (3+ years preferred);
Familiarity with DC power systems (Low Voltage and Medium Voltage up to 3kV);
Safety training and certification including OSHA card, current basic first aid and CPR certification;
Systematic way of working, hand-on approach;
Strong customer orientation, good communication skills and the ability to move within the customer organization;
Self-motivated, team-oriented, and adaptable in complex technical environments;
Ability to analyze technical requirements and create clear, accurate solutions;
Domestic travel: up to 80%;
Occasional international travel.

Benefits

We foster flat hierarchies and direct communication, enabling quick decisions and strong collaboration across all levels. You'll be trusted with real responsibility and encouraged to take initiative, with plenty of opportunities to grow both personally and professionally.

International stable and growing group with strong foundations.
Company which is in all markets among the top 3 market players.
Top notch innovative and resilient products.
Global impact and management of globally spread professionals.
Possibility to create a real impact, take initiative and work on new sectors and products.
Technically challenging.

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More about this job

Responsibilities

Perform preventive and corrective maintenance, repairs, retrofits, audits, installation supervision, testing, and commissioning of rail power equipment at customer sites and company facilities. Prepare technical reports, support sales activities and customer training, promote service opportunities, and help manage spare parts and tools.

Requirements

Candidates need a high school diploma or GED with relevant industry experience; a bachelor's degree in electrical engineering is also accepted. The role calls for field service experience with electrical and electro-mechanical equipment, preferably three or more years in power distribution or switchgear, familiarity with DC systems up to 3 kV, current safety and first-aid certifications, strong customer skills, and willingness to travel domestically up to 80% with occasional international travel.

Skills

Preventive Maintenance
Corrective Maintenance
Electrical Equipment Installation
Testing and Commissioning
DC Power Systems
DC Switchgear
Power Distribution
Power Converters
Rectifiers
Electro-Mechanical Solutions
Equipment Audits
Technical Reporting
Customer Service
Technical Troubleshooting
Project Coordination
First Aid and CPR

Benefits

Flat Hierarchies
Direct Communication
Professional Development Opportunities
Personal Growth Opportunities
Stable and Growing International Company
Opportunity to Take Initiative
Technically Challenging Work

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Rail Industry
DC Switchgear
High-Speed Breakers
Power Conversion Systems
Traction Power
Power Distribution
Low-Voltage Systems
Medium-Voltage Systems
DC Power Systems
Rectifiers
Power Converters
Voltage Limiting Devices
Protection Relays
Electro-Mechanical Solutions
Preventive Maintenance
Corrective Maintenance
Retrofits
Modernization Projects
Installation
Testing
Commissioning
Equipment Audits
Technical Reports
OSHA Card
First Aid
CPR
Customer Training
Spare Parts Management
Site Access Permissions

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