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RM
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Added 5 mins ago
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SECURE

Benefits Coordinator

2300, 225 6 Ave SW, Calgary, AB, T2P 1N2, Canada

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Job details

Apply by: Nov 9, 2027
Experience: 2–4 years of experience in HR, with dedicated exposure to day-to-day benefits coordination and administration.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network, solid reputation, industry expertise, and a relentless can-do attitude.

With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste, recycling materials such as metals, water, and oil, and reclaiming contaminated land to reduce environmental footprints.

SECURE is committed to innovation, helping our customers lower costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations - mitigating risks, reducing financial obligations, and maximizing value for our clients.

Join SECURE and be part of a team that steps up to make a meaningful difference in the industries we serve and the world we share.

Your Opportunity at SECURE

As our Benefits Coordinator, you will provide day-to-day operational and administrative support for SECURE’s employee benefit programs, including health, dental, life, disability, and EAP.

You will serve as a key contact for employee benefit inquiries through the central inbox, phone line, and instant messaging channels, and support enrollments, new-hire onboarding, eligibility reviews, and communication with benefit carriers and third-party providers. A significant part of the role will involve reporting and auditing, including running reports from Workday and using Excel tools such as VLOOKUP and XLOOKUP to review eligibility, identify discrepancies, and validate benefit data.

This opportunity is well suited to an independent, detail-oriented HR professional who is comfortable working in a fast-paced and changing environment. You will manage multiple priorities, including employee inquiries, reporting, audits, enrollments, data entry, invoice reconciliation, and file management, while maintaining a high level of accuracy and confidentiality. Experience supporting an integration or organizational transition would be considered a strong asset.

This role is based out of Calgary, Alberta.

The Team

You will join a collaborative and supportive Benefits team that works closely with employees, internal departments, and larger external benefit providers. The team operates virtually and relies on strong communication, shared expertise, and flexibility to support employees and manage changing priorities.

Work Environment

This is a dynamic, multitasking-focused role where you will balance email, phone, and instant messaging inquiries with reporting, Excel-based audits, enrollments, and administrative responsibilities. Success in this environment requires someone who is comfortable with change, able to work independently, and capable of maintaining accuracy and attention to detail while working at a fast pace.

A Day in The Life

Daily Benefits Support: Coordinate the day-to-day administration of employee benefit plans, including health, dental, life, disability, and Employee Assistance Programs (EAP).
Employee Inquiries & Support: Help manage the central benefits inbox and phone line, providing timely, customer-focused responses to employee questions regarding eligibility, enrollment, system navigation, and claims.
Carrier & Vendor Liaison: Assist in maintaining regular communication with insurance carriers and third-party administrators to resolve routine claims issues and ensure accurate record-keeping.
Enrollment & Onboarding: Support the benefits onboarding process for new hires, sending communications, and collecting required information.
Audit Assistance: Support internal audit activities by reviewing benefit data for accuracy and flagging discrepancies for resolution.

Skills, Experience & Qualifications

College Diploma or University Degree in Human Resources, Business Administration, or a related field.
2–4 years of experience in HR, with dedicated exposure to day-to-day benefits coordination and administration.
Customer Service Focus with a strong interpersonal skills with a patient, supportive approach to helping employees resolve benefit-related issues.
Clear written and verbal communication skills, with the ability to draft routine memos, present information during onboarding, and write clear emails.
Attention to Detail and Excellent organizational skills with proven accuracy in data entry, invoice reconciliation, and file management.
Tech Literacy: Proficiency with Microsoft Office (Excel, Word) and Google Workspace (Gmail, Google Drive).
HRIS Systems: Proficiency with cloud-based HR systems (Workday experience preferred) is considered a strong asset.
Union Exposure: Familiarity with unionized environments or collective agreements is a plus.

What's in it for you

At SECURE, we focus on opportunities for growth and improvement for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a competitive compensation package that recognizes employee contributions and performance.

In addition to rewarding job opportunities, we offer:

Competitive industry wages and compensation programs, which include:
Employer-paid benefits: health, dental & more
Health Care Spending Account
Employee Wellness Programs
Employee Savings Plan
Career progression
A competitive employee referral program
Industry-leading safety standards
Community investment initiatives (Our Stories)

We believe our team’s strength comes from our diversity.

Every SECURE employee has the right to feel safe and welcome. We pride ourselves on being a respectful workplace where all employees have equal access to opportunity and support.

We are a trusted partner. We extend those same efforts outside of the organization through our respectful engagement with our diverse base of stakeholders in the communities in which we operate.

Applicants are not assessed on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, or physical handicap. Our operations span across Canada and the United States, and we actively seek out a wide range of applicants for both field operations and office roles.

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More about this job

Responsibilities

The Benefits Coordinator manages day-to-day administration of employee benefit programs including health, dental, and disability plans. They also serve as a primary point of contact for employee inquiries and support internal audit and reporting processes.

Requirements

Candidates must have a college diploma or university degree in Human Resources or a related field. A minimum of 2-4 years of HR experience with specific exposure to benefits administration is required.

Skills

Benefits administration
HRIS
Workday
Excel
VLOOKUP
XLOOKUP
Data entry
Invoice reconciliation
Customer service
Communication
File management
Auditing
Reporting
Onboarding
Eligibility review

Benefits

Health insurance
Dental insurance
Health care spending account
Employee wellness programs
Employee savings plan
Career progression
Employee referral program

Visa sponsorship

Not detected in the job text

Keywords

Benefits Coordinator
Human Resources
Workday
Excel
VLOOKUP
XLOOKUP
Benefits Administration
Health Benefits
Dental Benefits
Disability Insurance
EAP
Onboarding
Auditing
Reporting
Invoice Reconciliation
Data Entry
Cloud-based HR systems
Google Workspace
Customer Service
Unionized environments
Waste management
Energy infrastructure
Administrative support
Eligibility review
Employee inquiries

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