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Added 2 days ago
EL
Financial Analyst, Investment Administration
Empire Life
Toronto, ON
- Full-time
The total target compensation (TTC) range, including salary and target bonus, is $56,710 - $85,600. This TTC range is applicable to permanent roles only; fixed-term contract and casual…
Added 2 days ago
NT
Financial Planning & Reporting Analyst
NEARSOURCE TECHNOLOGIES
Montreal, QC
- Full-time
Job Title: Financial Planning & Reporting Analyst
Added 2 days ago
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BMO Capital Markets Summer 2027 Corporate Banking Analyst, Montreal
BMO
Montreal, QC · HO
- Full-time
The CB Summer Analyst program is designed for candidates in their penultimate year of their undergraduate program. Summer analysts will gain valuable experience and exposure to a wide…
Added 2 days ago
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BMO Capital Markets New Grad 2027 Corporate Banking Analyst, Montreal
BMO
Montreal, QC · DEMA
- Full-time
As an Investment Banking Analyst at BMO Capital Markets, you will gain valuable exposure to a wide number of industries and will work with a variety of financial products, including public…
Added 2 days ago
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BMO Capital Markets Summer 2027 Internship Risk and Capital Solutions Analyst, Toronto
BMO
Toronto, ON · FCP
- Full-time
The Summer Analyst will work alongside experienced professionals on projects that directly support business priorities and senior management decision-making. The role offers exposure to…
Added 2 days ago
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Tier 1 Technical Support Analyst
WELLSTAR
Remote, Canada
- Contract
- Remote
This is an existing, 1 year contract remote opportunity open to candidates across Canada, with the exception of Quebec due to provincial employment requirements. Shift hours are 8:00 AM to…
Added 3 days ago
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Financial Analyst
Centurion - Canada
Calgary, AB
- Full-time
Reporting to and working closely with the Controller, the Financial Analyst will support the overall financial health of the business and play an important role in financial reporting,…
Added 3 days ago
A
Mid-Market Customer Success Manager - Americas
Ashby
Canada
- Full-time
You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our leading…
Added 3 days ago
B
Climate Risk Analytics & Reporting, Analyst ( New or Recent Graduate Opportunity) Immediate Start Date
BMO
Toronto, ON · FCP
- Full-time
…represents BMO Financial Group’s expected target for the first year in this…
Added 3 days ago
LE
Accounts Receivables Analyst - 1 Year Contract
LG Electronics Canada
Toronto, ON · North York, ON
- Contract
The Accounts Receivable Analyst is responsible for managing all aspects of accounts receivable, ensuring timely collection and reconciliation of discrepancies. This position leads the cycle…
Added 3 days ago
CT
Financial Analyst, Corporate Accounting (15 Month Contract)
Canadian Tire Corporation
Toronto, ON
- Full-time
…into the results for key retail business units. The Financial Analyst, Retail is an essential part of the accounting group and will require experience presenting key messages and variance…
Added 3 days ago
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Analyst, Risk Governance and Controls (New or Recent Graduate Opportunity)
BMO
Toronto, ON · FCP
- Full-time
The Analyst supports the oversight of the Market Risk compliance and governance program within the second line of defense. As part of the Market Risk Governance team, the Analyst assists in…
Added 4 days ago
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BMO Capital Markets Investment Banking Summer 2027 Sophomore Analyst, Infrastructure Debt Capital Markets, Toronto
BMO
Toronto, ON · FCP
- Full-time
The Sophomore Summer Analyst program is designed for candidates in their second year of their undergraduate program. The Program provides participants a practical experience in a dynamic…
Added 4 days ago
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Biotech Analyst - Level 1 - Bioseparations (6 Month Contract)
SGS
Mississauga, ON
- Contract
Record findings in standardized format, keeping all records and analyst notebook in good order.
Added 4 days ago
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Biotech Analyst - Level 1 - Bioseparations (1 Year Contract)
SGS
Mississauga, ON
- Contract
Record findings in standardized format, keeping all records and analyst notebook in good order.
Added 4 days ago
IF
Administrative Analyst 2 (12 Month Contract)
iA Financial Group
Vancouver, BC
- Full-time
The typical hiring range for this position is between $50,000 and $55,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal…
Added 4 days ago
UH
Data Science Analyst (Data Integration)
University Health Network
Toronto, ON
- Full-time
The Data Science Analyst (Data Integration) will support the senior database developer, with primary responsibility for site onboarding and cross-site data integration. This is a full-time,…
Added 5 days ago
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Junior Transportation Analyst – Mobility and ITS
Artelia
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
Compensation: CAD 70,000 – CAD 100,000 per year;
Added 5 days ago
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BMO Capital Markets Summer 2027 Women Rotational, Montreal Internship
BMO
Montreal, QC · DEMA
- Full-time
As a Summer Analyst in Global Markets, you will have exposure to various desks within the Montreal trading room: Equity, Fixed Income, Foreign Exchange, Derivatives and Trade Finance.…
Added 6 days ago
CT
Analyst, Retail Capability & Support - (17-Months Contract)
Canadian Tire Corporation
Toronto, ON
- Full-time
The Analyst, Retail Capability and Support plays a crucial role in assisting the development, implementation, and sustainment of business capabilities. This position supports both initial…
Added 6 days ago
CT
Analyst, Merch Data Governance
Canadian Tire Corporation
Toronto, ON
- Full-time
In this 12-month contract, as the Analyst, Merch Data Governance, you will own business problems in merchandising data – not just the tasks behind them. You will take accountability for the…
Added 6 days ago
B
Senior NOC Escalation analyst, Firewall support
BMO
Barrie, ON · Toronto, ON · SCC
- Full-time
Added 6 days ago
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Senior NOC Escalation analyst, Firewall support
BMO
Toronto, ON
- Full-time
Added 6 days ago
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Senior NOC Escalation analyst, Firewall support
BMO
Barrie, ON
- Full-time
Added 6 days ago
NT
FP&A Analyst
NEARSOURCE TECHNOLOGIES
Montreal, QC
- Full-time
Role Summary: NearSource is seeking a FP&A Analyst to support financial forecasting, budgeting, expense management, revenue planning, and management reporting. The role will collaborate…

Securian Canada

Bilingual Claims Care Analyst

1400-25 Sheppard Avenue West, Toronto, ON, M2N 6S6, Canada

$55,000 to $70,000 CAD / year · Full-time · Temporary

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Job details

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time · Temporary
Experience: Minimum of 1 year experience in insurance claims processing, particularly in life, disability, and critical illness insurance.
Posting language: English
Posted: Sep 23, 2026

Original job description

Bilingual Claims Care Analyst

Department: Claims

Employment Type: Fixed Term - Full Time

Location: Toronto, ON

Compensation: CA$55,000 - CA$70,000 / year

Description

What we do every day to be our very best

Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.

Who we need

As a Bilingual Claims Care Analyst, you will be responsible for the end-to-end assessment of credit insurance and Credit Card Payment Protection claims, including life, disability, critical illness, and job loss insurance.

In this role, you will evaluate contractual, medical, functional, and occupational information to determine benefit eligibility in accordance with certificate provisions, established processes, and internal and external policies.

You will make timely, accurate claim decisions while delivering exceptional service to insured clients and a variety of stakeholders. Your ability to balance attention to detail with a strong customer focus will help ensure a positive experience for those who rely on our support.

To succeed in this role, you'll bring a high level of rigour, a commitment to quality, and a passion for providing outstanding customer service.

The base salary range for this position is between $55,000 to $70,000 depending on experience. This job posting is for an existing vacancy. Only one position is available. However, it may be based in multiple locations: Toronto (ON) or Montreal (QC). Please note that this role is a 6-month contract position.

What you will do

Assess claims for benefit entitlement by reviewing all relevant contractual, medical, functional, and occupational documentation in accordance with established routines and certificate provisions.
Efficiently manage an active caseload, ensuring compliance with client service standards, best practice guidelines, KPIs, and turnaround times (TATs).
Conduct thorough documentation of claim analysis and maintain accurate records as per company policies and procedures.
Communicate professionally and empathetically, both in writing and verbally, with stakeholders to provide updates, clarify claim status, and explain decisions.
Perform detailed phone interviews with clients or involved parties to gather information and discuss claim outcomes.
Identify required supporting documents for current and future benefit payments, and follow up diligently to obtain necessary information.
Collaborate with team members, plan sponsors, and other stakeholders to uphold service standards and contribute to a positive and dynamic work environment.
Participate actively in departmental projects and continuous improvement initiatives by identifying process optimization opportunities and adapting to changes.
Perform other related duties as assigned.

What you will bring

Post-secondary education or equivalent work experience; a college diploma (DEC) in a relevant field is preferred.
Minimum of 1 year experience in insurance claims processing, particularly in life, disability, and critical illness insurance.
Strong proficiency in English and French for communication with customers and colleagues.
Ability to conduct sensitive phone interviews and convey decisions tactfully.
Positive attitude, strong team spirit, and adaptability to organizational changes.

Why join?

When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.

At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.

You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.

If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!

Take the first step in building your future with Securian Canada. Apply now.

Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact careers@securiancanada.ca for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada/Canadian Premier Life Insurance Company policies.

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More about this job

Responsibilities

The analyst will assess credit insurance and payment protection claims by reviewing medical, functional, and occupational documentation to determine benefit eligibility. They will also manage an active caseload while maintaining professional communication with stakeholders and ensuring compliance with service standards.

Requirements

Candidates must have at least one year of experience in insurance claims processing and possess strong proficiency in both English and French. A post-secondary education or equivalent work experience is required for this role.

Skills

Claims assessment
Insurance claims processing
Bilingual communication
Customer service
Medical documentation review
Case management
Data entry
Phone interviewing
Attention to detail
Analytical skills
Conflict resolution
Time management
Compliance
Documentation
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Claims Analyst
Credit Insurance
Life Insurance
Disability Insurance
Critical Illness Insurance
Job Loss Insurance
Claims Processing
Benefit Eligibility
Case Management
KPIs
Turnaround Times
Stakeholder Management
Documentation
Process Optimization
Insurance Industry

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