Jobs in Canada

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Added 12 mins ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
…records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group…
Added 12 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 12 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 12 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 12 mins ago
Financial Analyst (Consolidation)
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Bolton, ON
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…records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group…
Added 1 hour ago
Data Analyst – Power BI Microsoft Fabric (35903)
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We are seeking a Data Analyst to join a highly collaborative technology and data team supporting a complex, operational environment in Ottawa.
Added 2 hours ago
Analyst - Credit Transaction Management
Royal Bank of Canada
Toronto, ON
Full-time
…have strong written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will work closely with Corporate Banking (“CB”) and Global Markets…
Added 3 hours ago
Temp Payroll Analyst
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Full-time
Our Temporary Payroll Analyst will be part of the NAMER payroll team responsible for preparing and processing US and Canada payroll for assigned entities within Monks. This is a role for…
Added 3 hours ago
Senior Programmer Analyst
Ontario Universities' Application Centre
Guelph, ON
$83,168 to $93,564 CAD / year
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…comprehensive benefits. Read about the OUAC’s total rewards and compensation…
Added 3 hours ago
ANALYST
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Added 4 hours ago
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Added 4 hours ago
GIS Analyst
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Vancouver, BC
LandSure Systems Ltd. (LandSure) is looking to hire a GIS Analyst to join our Products division!
Added 5 hours ago
Change Analyst
Stellar Recruitment Inc.
North Vancouver, BC
$45 to $55 CAD / hour
Contract
…for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review regarding related…
Added 5 hours ago
Analyst, Business Transformation
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We’re looking for an Analyst, Business Transformation to join our Financial Services - Business Transformation team in North America.. You will partner with cross-functional teams to…
Added 5 hours ago
Analyst - Credit Transaction Management
RBC
Toronto, ON
Full-time
…have strong written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will work closely with Corporate Banking (“CB”) and Global Markets…
Added 6 hours ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
…records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group…
Added 6 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 6 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 6 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 6 hours ago
Financial Analyst (Consolidation)
Husky Technologies
Bolton, ON
Full-time
…records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group…
Added 6 hours ago
Senior Financial Analyst
Best Buy Canada
Newmarket, ON
Full-time
As a senior financial analyst, you will play a key role in providing stakeholders with better visibility into performance drivers through accurate reporting, forecasting, and insight-led…
Added 6 hours ago
Staff Data Engineer
Royal Bank of Canada
Toronto, ON
Full-time
Advanced Power BI certifications (Microsoft Certified: Data Analyst Associate or similar)
Added 6 hours ago
Research Analyst I
University Health Network
Toronto, ON
Contract
…practical relevance. We are seeking a highly motivated Research Analyst I to support research, data management, reporting, and database development activities. The successful candidate will…
Added 6 hours ago
CRM & Power Platform Administrator
Jewish Federation of British Columbia (JFBC)
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Added 6 hours ago
Sr Functional IBP Analyst
Nutrien
Calgary, AB
Full-time

Securian Canada

Bilingual Claims Care Analyst

Toronto, ON, Canada

Pay: $55,000 to $70,000 CAD / year
Job type: Contract
Apply by: Mar 22, 2027
Experience: Minimum of 1 year experience in insurance claims processing, particularly in life, disability, and critical illness insurance.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Department: Claims

Location: Toronto, ON

Compensation: CA$55,000 - CA$70,000 / year

Description

What we do every day to be our very best

Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.

Who We Need

As a Bilingual Claims Care Analyst, you will be responsible for the end-to-end assessment of credit insurance and Credit Card Payment Protection claims, including life, disability, critical illness, and job loss insurance.

In this role, you will evaluate contractual, medical, functional, and occupational information to determine benefit eligibility in accordance with certificate provisions, established processes, and internal and external policies.

You will make timely, accurate claim decisions while delivering exceptional service to insured clients and a variety of stakeholders. Your ability to balance attention to detail with a strong customer focus will help ensure a positive experience for those who rely on our support.

To succeed in this role, you'll bring a high level of rigour, a commitment to quality, and a passion for providing outstanding customer service.

The base salary range for this position is between $55,000 to $70,000 depending on experience.

This job posting is for an existing vacancy. Only one position is available. However, it may be based in multiple locations: Toronto (ON) or Montreal (QC).Please note that this role is a 6-month contract position.

What You Will Do

Assess claims for benefit entitlement by reviewing all relevant contractual, medical, functional, and occupational documentation in accordance with established routines and certificate provisions.
Efficiently manage an active caseload, ensuring compliance with client service standards, best practice guidelines, KPIs, and turnaround times (TATs).
Conduct thorough documentation of claim analysis and maintain accurate records as per company policies and procedures.
Communicate professionally and empathetically, both in writing and verbally, with stakeholders to provide updates, clarify claim status, and explain decisions.
Perform detailed phone interviews with clients or involved parties to gather information and discuss claim outcomes.
Identify required supporting documents for current and future benefit payments, and follow up diligently to obtain necessary information.
Collaborate with team members, plan sponsors, and other stakeholders to uphold service standards and contribute to a positive and dynamic work environment.
Participate actively in departmental projects and continuous improvement initiatives by identifying process optimization opportunities and adapting to changes.
Perform other related duties as assigned.

What You Will Bring

Post-secondary education or equivalent work experience; a College diploma (DEC) in a relevant field is preferred.
Professional designations such as FLHC, FLMI, or ALHC are considered assets.
Minimum of 1 year experience in insurance claims processing, particularly in life, disability, and critical illness insurance.
Medical knowledge obtained through claims assessment, underwriting, or experience in a medical or paramedical profession is an asset.
Strong analytical and problem-solving skills with meticulous attention to detail and a commitment to high-quality service.
Strong proficiency in English for communication with customers and colleagues.
Strong proficiency in French for communication with customers and/or colleagues in Quebec.
Ability to conduct sensitive phone interviews and convey decisions tactfully.
Proficiency in Microsoft Office suite (Word, Outlook) and case management software.
Ability to multitask and prioritize effectively while meeting diverse deadlines.
Professionalism under pressure, with the ability to manage stressful situations and deliver difficult news empathetically.
Positive attitude, strong team spirit, and adaptability to organizational changes.

Why join?

When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.

At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.

You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.

If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!

Take the first step in building your future with Securian Canada. Apply now.

Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact careers@securiancanada.ca for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada/Canadian Premier Life Insurance Company policies.

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More about this job

Responsibilities

Assess life, disability, critical illness, and job loss insurance claims by reviewing contractual, medical, functional, and occupational information and making timely benefit decisions. Manage claim files and stakeholder communications, conduct interviews, obtain supporting documents, and contribute to team projects and process improvements.

Requirements

Requires post-secondary education or equivalent experience and at least one year of insurance claims processing experience, particularly in life, disability, and critical illness claims. Candidates should have strong English and French communication skills, analytical ability, attention to detail, customer service skills, and proficiency with Microsoft Office and case management software; relevant education and insurance designations are preferred or considered assets.

Skills

Claims Assessment
Insurance Claims Processing
Analytical Skills
Problem-Solving
Attention To Detail
Customer Service
Written Communication
Verbal Communication
Sensitive Phone Interviews
Stakeholder Collaboration
Caseload Management
Time Management
Microsoft Word
Microsoft Outlook
Case Management Software
English And French Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Credit Insurance
Life Insurance
Disability Insurance
Critical Illness Insurance
Job Loss Insurance
Claims Assessment
Benefit Eligibility
Certificate Provisions
Medical Documentation
Functional Assessment
Occupational Information
Claims Processing
Caseload Management
Client Service Standards
Key Performance Indicators
Turnaround Times
Claim Documentation
Phone Interviews
Supporting Documents
Stakeholder Communication
Plan Sponsors
Continuous Improvement
Microsoft Word
Microsoft Outlook
Case Management Software
FLHC
FLMI
ALHC

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