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Added 11 mins ago
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Food Service Supervisor Full Time
Cook
Timmins, ON
- Full-time
…rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 11 mins ago
P
Cage Manager (Cashier Services) / Gestionnaire de Cage (services de caissier)
Playground
Kahnawake 14 Réserve Indienne, QC
- $65,000 to $75,000 CAD / year
- Full-time
Lead, mentor, and support the cashier services team, fostering excellence in customer service and operational efficiency.
Added 11 mins ago
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Store Manager- Heartland Town Centre
GEOX
Mississauga, ON
- Full-time
Apply today to become part of the GEOX family and lead a successful, high-performing store team!
Added 11 mins ago
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(CAN) Overnight Lead Department Manager
Walmart
Camrose, AB
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 11 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Calgary, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 11 mins ago
SC
shift supervisor - Store# 54228, 8656 YONGE STREET
Starbucks Coffee Company
Richmond Hill, ON
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 11 mins ago
LC
Meat Assistant Department Manager Full Time Day
Loblaw Companies Limited
Sussex, NB
- Full-time
Lead, mentor and empower team members to improve efficiency, engagement, and retention
Added 11 mins ago
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Global Relationship Manager- 3
BrightClaim
ON
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 11 mins ago
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Client Business Analyst I
Acosta
Toronto, ON
- Full-time
…collection, survey setup, and other adhoc requests. The Analyst will lead standardized report design, automation and data administration. They will leverage business and market relevant…
Added 11 mins ago
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Mining Potash Lead
HDR
Toronto, ON · Saskatoon, SK · Vancouver, BC
- Full-time
The Mining Potash Lead provides strategic, technical, and commercial leadership for the firm’s potash services. The role is accountable for building and sustaining a market‑leading potash…
Added 26 mins ago
HM
Psychiatry
Health Match BC
Kamloops, BC
- Full-time
You’ll integrate your expertise with a multidisciplinary team that includes psychiatrists, psychologists, pediatricians, and social workers. Your collaborative efforts will place you at the…
Added 26 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The Rutland UPCC consists of family practitioners (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 26 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…seniors’ health in the community. The program is staffed with a Team Lead, nursing, allied health clinicians, geriatricians (1 local, 2 visiting), family physicians and medical office…
Added 26 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 26 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 26 mins ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
Lead the Future of Cancer Care in One of BC's Fastest-Growing Regions
Added 26 mins ago
HM
Anesthesiology
Health Match BC
New Westminster, BC
- Full-time
…dedicated and collegial Anesthesiologists to join our expanding…
Added 26 mins ago
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Lead Prospector
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
As a Lead Prospector, you will work closely with the Sales and Pre Sales teams, and are primarily responsible for discovering potential customers to contact. You will utilize a mix of…
Added 26 mins ago
GE
Operations Manager, Waste
GFL Environmental Inc.
Saint John, NB
- Full-time
Conduct site visits prior to submission of quote/tender; in conjunction with the business development team to prepare and submit quote/tender package and estimates;
Added 26 mins ago
SI
Keyholder
SNDL Inc.
Cambridge, ON · Value Buds Cambridge Tri-City
- Part-time
We’re looking for a motivated and dependable Keyholder to join our team. As a Keyholder, you’ll be the face of our brand, providing exceptional service while helping customers navigate the…
Added 41 mins ago
TS
Senior Java Developer
Triunity Software
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Triunity Software is looking for a talented and driven Senior Java Developer to join our growing team in Toronto, ON. This is an exciting opportunity to work on cutting-edge software…
Added 41 mins ago
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Supervisor, Crew Travel
Cargojet
Hamilton, ON
- Full-time
Lead the Crew Travel team: Supervise day-to-day operations of the Crew Travel team, setting priorities, distributing workload, and providing coaching, training and hands-on support to…
Added 41 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Pickering, ON
- From $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 56 mins ago
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Project manager
Bombardier
Dorval, QC
- Full-time
Simultaneously lead multiple projects and initiatives, balancing competing priorities, operational constraints, and company objectives. A
Added 56 mins ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Leduc, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…

Securiguard Services Ltd.

Client Service and Operations Specialist - Security Services

Ottawa, ON, Canada

Salary: $60000 - $65000 per year · Full-time

Apply About employer

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Job details

Pay: Salary: $60000 - $65000 per year
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Successful applicant must have a minimum of 2 years security experience in a Supervisory/ Managerial capacity, or a combination of experience and relevant experience /education.
Posting language: English
Posted: Oct 29, 2026

Original job description

At Securiguard, we create a sense of security and trust. Our security and safety solutions are complemented by exceptional customer service. We are dedicated to supporting our employees, our community, and our environment.

We are rapidly evolving our business, and we are looking for a seasoned and motivated Client Service and Operations Specialist to oversee the day-to-day operations of our Ottawa Region. This role is an exciting opportunity to lead a highly skilled, professional Security team.

The Day To Day

Client Relations: Maintain strong client relationships, address concerns, conduct site visits, and ensure service quality and client satisfaction.
Operations & Scheduling: Oversee daily operations, manage staff schedules, coordinate shift coverage, and maintain appropriate staffing levels.
Staff Supervision & Uniform Management: Support recruitment, onboarding, training compliance, employee relations, and performance management. Manage uniform inventory, distribution and issuance, maintain accurate records and acknowledgment forms, and coordinate uniform replacements to ensure all security personnel are properly equipped.
Compliance & Incident Management: Ensure compliance with company policies and applicable legislation, oversee incident reporting, and coordinate emergency responses.
KPI & Financial Management: Monitor operational KPIs, staffing fill rates, overtime, budgets, and payroll and billing discrepancies. Prepare reports and identify cost-saving opportunities.
Business Development: Identify opportunities to expand existing services, support proposals and contract renewals, and collaborate with management to develop new business opportunities.
Stakeholder Coordination: Work with internal departments, field teams, and subcontractors to resolve operational challenges and improve service delivery.
After-Hours Support: Respond to urgent operational issues and staffing requirements as needed.

Here's What You Need

Successful applicant must have a minimum of 2 years security experience in a Supervisory/ Managerial capacity, or a combination of experience and relevant experience /education.
Demonstrated success in building and leading teams; passion and high energy for people.
Proven track record of excellence in client relationship management, problem solving.
Experience in an operational setting involving the management and supervision of many staff members.
Strong communicators with assertive interpersonal skills and team player are critical to success.
Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents.
MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class G ONTARIO Driver's License; access to or possession of vehicle for attending to all client sites.

Preferred Qualifications

Bilingual proficiency in English and French.
Experience with KPI reporting, budgeting, contract renewals, client retention, and business development.
Knowledge of workforce forecasting, billing reconciliation, subcontractor coordination, and WSIB-related processes.

What's In It For You

Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.

At Securiguard, We Live By Our R.E.A.C.H. Values

Respect

Empathy
Accountability
Courtesy
Honesty

At Securiguard, you'll be part of a team that values collaboration, innovation, and employee growth. This is more than just an administrative role-it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment.

Ready to join the team? Apply today!

Salary: $60000 - $65000 per year

Apply About employer

More about this job

Responsibilities

Oversee Ottawa Region security operations, including client relationships, staffing and scheduling, employee supervision, uniform management, compliance, and incident response. Monitor operational and financial performance, support business development and contract renewals, coordinate stakeholders, and provide after-hours operational support as needed.

Requirements

Requires at least two years of security experience in a supervisory or managerial capacity, or a combination of relevant experience and education, along with demonstrated team leadership, client service, problem-solving, communication, and organizational skills. Applicants need Microsoft Office proficiency, a valid Ontario Class G driver's license, and access to a vehicle; English-French bilingualism and experience with KPIs, budgeting, contract renewals, workforce forecasting, billing reconciliation, subcontractors, and WSIB processes are preferred.

Skills

Security Operations
Staff Scheduling
Team Leadership
Recruitment and Onboarding
Training Compliance
Employee Relations
Performance Management
Uniform Inventory Management
Incident Management
Regulatory Compliance
KPI Reporting
Budgeting
Payroll and Billing Reconciliation
Business Development
Microsoft Office

Benefits

Year-Round Events
Collaborative Culture
Training and Growth Opportunities
Mentorship
Purpose-Driven Work

Visa sponsorship

Not detected in the job text

Keywords

Security Services
Security Operations
Client Relations
Client Satisfaction
Site Visits
Staff Scheduling
Shift Coverage
Staffing Levels
Recruitment
Onboarding
Training Compliance
Employee Relations
Performance Management
Uniform Inventory
Incident Reporting
Emergency Response
Operational KPIs
Staffing Fill Rates
Overtime
Budgets
Payroll
Billing Reconciliation
Cost Savings
Business Development
Proposals
Contract Renewals
Workforce Forecasting
Subcontractor Coordination
WSIB
Ontario Class G Driver's License

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