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Added 14 mins ago
Clerk Accounting (Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
Ensure all required metrics and service levels are consistently met;
Added 14 mins ago
Pharmacist
Freson Bros.
Drumheller, AB
Advise patients on the administration, uses, and effects of medication
Added 14 mins ago
Assistant Educator - Casual Supply
Upper Canada Child Care
Vaughan, ON
…development, involvement in charity initiatives, long term service awards, childcare discounts, group RRSP program, formal mentorship program and the opportunity to advance and move…
Added 14 mins ago
RECE or Equivalent - Split Shift Position
Upper Canada Child Care
Richmond Hill, ON
…development, involvement in charity initiatives, long term service awards, childcare discounts, group RRSP program, formal mentorship program and the opportunity to advance and move…
Added 14 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 14 mins ago
TT
Procurement and Supply Chain Intern – Summer 2027
TTM Technologies
Toronto, ON
- Full-time
…Chain Management, Logistics, Operations Management, Business Administration or Commerce with a procurement or supply chain focus, Manufacturing Engineering, or Industrial…
Added 14 mins ago
T
Customer Experience Associate
TD
Temiskaming Shores, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 14 mins ago
BG
Compensation Specialist
Berean Group International, Inc.
Toronto, ON
- $55 to $57 CAD / hour
- Contract
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Added 14 mins ago
QI
Information Technology Network Technician
Quantix IT
Woodstock, NB
- Full-time
Company Description Quantix IT is an independent IT service and support provider focused on delivering tailored technology solutions that maximize return on investment for clients. The…
Added 14 mins ago
TI
PIA Specialist
Teckhorizon Inc
Toronto, ON
- Contract
Manage PIA intake queues, workloads, and resource utilization to optimize service delivery.
Added 14 mins ago
HE
Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Our Management Training Program provides hands-on experience across sales and marketing, leadership development, administration, and management. You’ll learn by doing, work alongside…
Added 14 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).
Added 14 mins ago
PI
Unix Support
Pantheon Inc
Regina, SK
- Contract
The UNIX Midrange Support Specialist is responsible for the day-to-day administration, management, monitoring, and support of UNIX and midrange server environments, ensuring security,…
Added 14 mins ago
HR
Talent Acquisition Assistant
Halifax Regional Municipality
Halifax, NS
- $47,290 to $61,200 CAD / year
- Full-time
Two (2) year Diploma in Business Administration, Administration, Human Resources or an equivalent combination of education, training, and experience.
Added 14 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 14 mins ago
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Registered Nurse(RN)/ Registered Psychiatric Nurse (RPN) - New Grad Opportunities
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BC · British Columbia, Canada
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Grounds Supervisor- State Program Administrator Supervisor Senior
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The Department of Administration is a core service agency serving the Governor, Legislature, state agencies, local governments, and the public. Our mission is to provide leadership,…
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Registered Nurse (RN) - Surgical - Perioperative Care Centre
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Added 15 mins ago
MH
eGIS Administrator
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Added 29 mins ago
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Consumer Support Specialist 1
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Consumer and residential administration knowledge are an asset
Added 29 mins ago
ST
Mechanical Engineering Services Manager
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Richmond, BC
- Full-time
Excellent written and verbal communication skills, with a collaborative, service-minded approach.
Added 29 mins ago
S
Senior Land Development Engineer/Project Manager
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Dartmouth, NS
- Full-time
…development projects with multi-disciplinary and integrated service offerings. We are seeking a Senior Land Development Engineer/Project Manager within our Community Development team…
Added 29 mins ago
TO
Aquatics Lead
Town of Caledon
Caledon, ON
- Full-time
Reporting to the Programmer, Aquatics, this role is responsible for assisting with the administration and delivery of safe, customer-focused aquatics programs while promoting access and…
Added 44 mins ago
FI
Relationship Coordinator - 12 month contract
Flextrack Inc
Canada
- Contract
…positive attitude, excellent attention to detail, customer service orientation, an analytical mind, and are motivated to achieve excellence in all that you…
Added 44 mins ago
Sort Supervisor
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AB · Edmonton
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…

Securiguard Services Ltd.

IT Support and Systems Administrator - Tier 1

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum 2 years of experience in IT help desk, desktop support, technical support, or a related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

Securiguard is seeking a detail-oriented and technically skilled IT Support & Systems Administrator (Tier 1) to join our team in Ontario. This role is responsible for providing first-level IT support, troubleshooting hardware, software, and network issues, and supporting the administration of internal business systems, user accounts, permissions, and operational reporting.

The ideal candidate will have experience with Microsoft 365, Windows environments, IT security, and system administration, along with strong troubleshooting, organizational, and communication skills.

Annual Salary: $55,000 – $60,000, commensurate with qualifications and experience.

Key Responsibilities

IT Support & Systems Administration

Provide first-level technical support to employees through phone, email, ticketing systems, and in-person assistance.
Troubleshoot and resolve hardware, software, network, and application issues, escalating complex technical problems when required.
Set up, configure, and maintain desktops, laptops, mobile devices, printers, and other IT equipment.
Administer Microsoft 365 accounts, licences, mailboxes, password resets, and user permissions.
Troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online.
Support internal business applications, including WinTeam and TrackTik, by managing user accounts, access permissions, and operational reports.
Assist with employee onboarding and offboarding, ensuring timely provisioning and removal of system access.
Maintain accurate records of IT equipment, system changes, and support requests.

Network, Security & Device Management

Troubleshoot basic network connectivity issues involving Wi-Fi, VPN, DNS, DHCP, and wired connections.
Monitor and support endpoint security solutions, including SentinelOne and Fortinet FortiGate.
Assist with firewall troubleshooting, VPN connectivity, security alerts, and incident escalation.
Configure and manage company mobile devices through AirWatch / Workspace ONE UEM.
Perform software installations, system updates, and routine device maintenance.
Follow established IT security policies and maintain technical documentation.

Required Qualifications

High school diploma or equivalent.
Minimum 2 years of experience in IT help desk, desktop support, technical support, or a related role.
Working knowledge of Microsoft 365 administration, including Exchange Online, Teams, user management, and licensing.
Experience troubleshooting Windows 10/11, hardware, software, printers, and peripherals.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, VPN, and basic firewall concepts.
Intermediate Microsoft Excel skills, including formulas, filtering, sorting, and pivot tables.
Strong technical troubleshooting, analytical, and problem-solving abilities.
Excellent organizational skills, attention to detail, and accuracy in data management.
Strong written and verbal communication skills, with the ability to support non-technical users.
Ability to prioritize competing requests and manage multiple tasks effectively.

Preferred Qualifications

Post-secondary education in Information Technology, Computer Science, Network Administration, or a related discipline.
Experience with WinTeam, TrackTik, or similar workforce management platforms.
Familiarity with SentinelOne, Fortinet FortiGate, Microsoft Entra ID, Active Directory, or Microsoft Intune.
Experience with AirWatch / Workspace ONE UEM or other mobile device management solutions.
Familiarity with IT ticketing platforms such as Freshdesk, Zendesk, ServiceNow, or Jira.
Previous experience in the security services or facility management industry.
Relevant IT certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals, or Fortinet certifications.

Working Conditions

This is a full-time, primarily on-site position, Monday to Friday, 8:00 AM to 5:00 PM, with potential hybrid flexibility following onboarding. Occasional after-hours support and local travel to branch offices or client sites may be required.

What's In It For You

Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.

At Securiguard, We Live By Our R.E.A.C.H. Values

Respect

Empathy
Accountability
Courtesy
Honesty

At Securiguard, you'll be part of a team that values collaboration, innovation, and employee growth. This is more than just an administrative role-it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment.

Ready to join the team? Apply today!

Salary: $55000 - $60000 per year

Apply About employer

More about this job

Responsibilities

Provide first-level technical support and troubleshoot hardware, software, network, and application issues, escalating complex problems as needed. Administer Microsoft 365 and internal business systems, manage devices and user access, support endpoint security, and maintain accurate IT records and documentation.

Requirements

Requires a high school diploma or equivalent and at least two years of experience in IT help desk, desktop support, technical support, or a related role. Candidates should have working knowledge of Microsoft 365 administration, Windows troubleshooting, networking fundamentals, and intermediate Excel skills, along with strong communication, organization, and problem-solving abilities.

Skills

Microsoft 365 Administration
Windows 10/11 Troubleshooting
Hardware and Software Troubleshooting
Network Troubleshooting
Microsoft Excel
User Account and Permission Management
Endpoint Security
Mobile Device Management
IT Support
System Administration
Technical Documentation
Problem-Solving
Communication
Prioritization

Benefits

Year-Round Events
Collaborative Culture
Training and Growth Opportunities
Mentorship
Hands-On Projects

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Exchange Online
Microsoft Teams
Outlook
OneDrive
SharePoint
Windows 10/11
WinTeam
TrackTik
SentinelOne
Fortinet FortiGate
Microsoft Entra ID
Active Directory
Microsoft Intune
AirWatch
Workspace ONE UEM
Freshdesk
Zendesk
ServiceNow
Jira
TCP/IP
DNS
DHCP
Wi-Fi
VPN
Firewall
Endpoint Security
IT Ticketing
CompTIA A+
CompTIA Network+

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