Vancouver Public Library - Security Guard
- Vancouver, BC, Canada
Salary: $22.55 - $24.00 per hour · Full-time
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Job details
- Pay
- Salary: $22.55 - $24.00 per hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
What You Would Do
- Provision of excellence in customer service
- Access control
- Patrolling
- CCTV monitoring
- Communications, including radio, digital and incident escalations
- Incident and activity reporting
- Identifying and reporting safety hazards
- Crime prevention
- Visual deterrence
- Emergency services liaison
- Dealing with severe / escalated situations
- Demonstrate empathy when handling situations involving Vancouver's most vulnerable populations
- BC Security License (BST)
- Occupational First Aid Level 2/intermediate (OFA - intermediate)
- Minimum of 3 years of security industry experience
- Minimum of 1 year customer service experience
- Valid BC Security License
- High School Diploma or equivalent
- Reliable, available, independent nature, of sound character and a team player
- Must have excellent written and verbal communication skills
- Ability to work in a fast-paced customer-oriented environment
- Conflict resolution and de-escalation skills
- Professional demeanor in stressful situations
- Paid Training
- Extended Health Benefits
- Discount Cineplex Movie Tickets
- Opportunities for flexible scheduling and overtime work
- Recognition Programs & Events
At Securiguard we believe in living and acting by our values: R.E.A.C.H. Respect
- Empathy
- Accountability
- Courtesy
- Honesty
Diversity is at the heart of what helps us grow and adapt. By creating an inclusive environment where everyone has equal opportunities, we spark ideas that solve real-world challenges. This commitment has been recognized with awards like Canada's Most Admired Corporate Cultures (2021, 2024) and the Queen's University IRC Award for Best Learning & Development Strategy at the Canadian HR Awards.
Salary: $22.55 - $24.00 per hour
More about this job
Responsibilities
Provide customer-focused security at the Vancouver Public Library through access control, patrols, CCTV monitoring, and clear communications and incident reporting. Prevent crime, identify safety hazards, coordinate with emergency services, and respond professionally and empathetically to escalated situations.
Requirements
Applicants must hold a valid BC Security License (BST) and Occupational First Aid Level 2/intermediate certification, with at least three years of security experience and one year of customer service experience. A high school diploma or equivalent, strong written and verbal communication, conflict resolution and de-escalation skills, reliability, and the ability to work independently and as part of a team are required.
Skills
- Customer Service
- Access Control
- Security Patrols
- CCTV Monitoring
- Radio Communications
- Incident Reporting
- Hazard Identification
- Crime Prevention
- Emergency Services Liaison
- Conflict Resolution
- De-escalation
- Written Communication
- Verbal Communication
- Empathy
- Teamwork
Benefits
- Paid Training
- Extended Health Benefits
- Discounted Cineplex Movie Tickets
- Flexible Scheduling
- Overtime Opportunities
- Recognition Programs and Events
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Customer Service & Support
Keywords
- BC Security License
- Basic Security Training
- Occupational First Aid Level 2
- Security Operations
- Customer Service
- Access Control
- Security Patrols
- CCTV Monitoring
- Radio Communications
- Incident Escalation
- Incident Reporting
- Activity Reporting
- Safety Hazard Identification
- Crime Prevention
- Visual Deterrence
- Emergency Services Liaison
- Conflict Resolution
- De-escalation
- Vulnerable Populations
- Security and Investigations