customer accounts supervisor
- Regina, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Recruit and hire staff
- Co-ordinate, assign and review work
Computer and technology knowledge
- MS Office
Security and safety
- Basic security clearance
- Bondable
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
- Accurate
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Reliability
- Team player
More about this job
Responsibilities
Coordinate, assign, and review work across teams; establish schedules and procedures; and verify the accuracy of work. Train staff, conduct performance reviews, recruit and hire employees, prepare reports, and resolve work problems while recommending improvements to productivity and quality.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year, or equivalent experience, and 7 months to less than 1 year of experience. Applicants should know MS Office and demonstrate accuracy, dependability, communication, judgment, organization, reliability, and teamwork; basic security clearance and bondability are also specified.
Skills
- Work Coordination
- Scheduling
- Work Verification
- Training Needs Assessment
- Report Preparation
- Problem Solving
- Technical Advice
- Productivity Improvement
- Quality Improvement
- Staff Training
- Performance Reviews
- Recruitment
- Work Assignment
- MS Office
- Communication
- Organization
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Security & Safety
- Customer Service & Support
Keywords
- MS Office
- Security And Investigations
- Basic Security Clearance
- Bondable
- Work Schedules
- Work Procedures
- Work Coordination
- Staff Training
- Performance Reviews
- Recruitment
- Report Preparation
- Productivity Improvement
- Product Quality
- Technical Advice