Find work in Canada.

331,075 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 56 mins ago
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
$75,000 to $125,000 CAD / year
Full-time
Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency
Added 1 hour ago
Adjoint Administratif / Reception
Securo
Dorval, QC
Full-time
Track technician departures, arrivals, and job completion status using GPS or workforce-management tools (e.g., TrackTik, Zendesk, Service Titan)
Added 2 hours ago
Auto Body Repair Planner (Vaughan)
Assured Automotive
Vaughan, ON
Full-time
Assigns body technician(s) to specific jobs as required.
Added 2 hours ago
Service Manager
AutoCanada Inc.
Winnipeg, MB
$120,000 to $150,000 CAD / year
Full-time
Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency
Added 7 hours ago
Level 1 Help Desk Support Technician - Leduc
CloudOrbis Inc.
Leduc, AB
Full-time
At CloudOrbis, we pride ourselves on providing exceptional customer service, proactive technology management, and trusted IT guidance to our clients. We are looking for a driven and…
Added 7 hours ago
Eyelash Extensions Technician
Gilmore Wellness Clinic
Front of Yonge, ON
Full-time
Gilmore Wellness Clinic is expanding our beauty and aesthetics team and is seeking a talented Eyelash Extensions Technician to provide high-quality lash services in our modern, fast-growing…
Added 7 hours ago
Auto Body Repair Planner (Vaughan)
Boyd Group Services
Vaughan, ON
Full-time
Assigns body technician(s) to specific jobs as required.
Added 19 hours ago
Operations Coordinator
Hudson Entry & Automation
London, ON
$55,000 to $75,000 CAD / year
Full-time
Quoting and estimating: Prepare clear, professional quotes for service work and smaller projects. Pull scope from notes, photos, drawings, and technician input. Price labour, materials,…
Added 2 days ago
Circulation Assistant
The University of British Columbia
Vancouver, BC
$4,281 to $4,386 CAD / month
Part-time
…evening and weekend shifts, serves as the sole circulation desk attendant and is responsible for all issues related to patron service, the coordination of student assistant activities, and…
Added 3 days ago
IT Technician
iA Financial Group
Toronto, ON
Full-time
Welcome users at the IT service desk counter within iA offices, quickly assess their needs, and provide immediate, professional, and courteous on-site support.
Added 3 days ago
Sample Preparation Technicians (General Labour)
ALS
Langley (District), BC · CAN - BC - Langley
Within the Sample Preparation Department, the Sample Preparation Technician will work with client samples and prepare them for analysis in our labs.
Added 2 days ago
Circulation Assistant
University of British Columbia
Vancouver, BC · UBCV | Walter C. Koerner Library (KLIB)
$4,281 to $4,386 CAD / month
Part-time
…evening and weekend shifts, serves as the sole circulation desk attendant and is responsible for all issues related to patron service, the coordination of student assistant activities, and…
Added 3 days ago
Warehouse Technician
ALS
Yellowknife, NT · CAN - NT - Yellowknife (Coronation Drive)
Full-time
The Warehouse Technician will support the warehouse functions within the lab.
Added 3 days ago
Sample Preparation Technician (General Labourer)
ALS
Kamloops, BC · CAN - BC - Kamloops (Shushwap Road)
Full-time
Within the Sample Preparation Department, the Sample Preparation Technician will work with client samples and prepare them for analysis in our labs.
Added 2 months ago
Asbestos Project Monitor / Air Sampling Technician
Athenica Environmental Services, Inc.
Asbestos, QC
Full-time
Support office management tasks handling front desk responsibilities and phones as needed along with scanning documents and filing
Added 3 days ago
Sample Preparation Technician (General Labourer)
ALS
Kamloops, BC
Full-time
Within the Sample Preparation Department, the Sample Preparation Technician will work with client samples and prepare them for analysis in our labs.
Added 3 days ago
Manager, Facilities & Building Operations
Inn From The Cold
Calgary, AB
Full-time
…operations, coordinate preventative maintenance, and support front desk building operations through oversight of the Front Desk Building Liaison (FDBL) team schedule and…
Added 3 days ago
Service Desk I (open to all)
The College of St. Scholastica
Welland, ON · Niagara College, ON
$14 USD / hour
Internship
Under the supervision of the IT Service Desk Manager, this position is responsible for providing front-line support to the St. Scholastica community for services provided by the Information…
Added 3 days ago
Library Service Assistant 1/2 Circulation Assistant - SVTL
City of Winnipeg
Winnipeg, MB
Part-time
Library Service Assistant 1/2 Circulation Assistant
Added 4 days ago
Service Desk Technician
One Kids Place
North Bay, ON
Full-time
The Service Desk Technician provides frontline technical support to staff across One Kids Place, ensuring the effective operation of IT systems, devices, applications, and services. This…
Added 3 days ago
Data Center Technician (English, French)
Google
Montreal, QC
Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. systems administration, help desk technician, etc).
Added 4 days ago
Senior Systems Support Technician
BC Transit
Victoria, BC
Help strengthen the technology services that employees rely on every day. Reporting to the Manager, Service Desk, you will perform analytical and technical work supporting corporate users…
Added 2 months ago
Spécialiste du soutien informatique RST (2026-9526)
Johnston Equipment
Montreal, QC
Full-time
Expérience avec un système de billetterie (Service Desk). Une connaissance de JD Edwards (JDE) est un atout.
Added 3 days ago
IT Equipment Warehouse Technician
iA Financial Group (Industrial Alliance)
Toronto, ON
$60,636 to $79,585 CAD / year
Temporary
Welcome users at the IT Service Desk located in iA offices, quickly assess their needs, and provide immediate, professional, and courteous on-site technical support.
Added 4 days ago
Library Technician
Marberg Staffing
Toronto, ON
Temporary
Library Technician (2 positions) for specialized government library client, north Toronto.

Securo

Adjoint Administratif / Reception

Dorval, QC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English · French
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

About Us

Securo, an innovative company with 35 years of experience in property security, is looking for a bilingual dispatch agent and receptionist to join our dynamic team. We offer customized residential and commercial security solutions using state-of-the-art technology.

Warmly greet all visitors, clients, and vendors; ensure sign-in / security protocols are followed
Manage a multi-line phone system and shared email inbox, triaging inquiries to the right team members
Provide first-level information on company services, pricing, and basic troubleshooting steps
Receive mail, packages, and courier deliveries; log and distribute promptly
Keep the lobby and front desk area tidy, stocked, and client-ready at all times

Technician Dispatch & Scheduling

Monitor incoming service requests (calls, emails, ticketing software) and create service orders with complete, accurate details
Prioritize jobs using urgency, client SLA, technician skill set, and geographic proximity
Build efficient daily and weekly routes; adjust schedules in real time when emergencies or delays arise
Confirm appointments with clients (phone, SMS, or email) and send reminders / access instructions
Track technician departures, arrivals, and job completion status using GPS or workforce-management tools (e.g., TrackTik, Zendesk, Service Titan)
Coordinate parts availability, equipment pick-ups, and site access requirements before dispatching

Administrative & Customer Support

Enter and update client information, job notes, and time logs in the CRM / ERP system
Generate work orders, service reports, and PO numbers; obtain client signatures on completion
Prepare daily dispatch summaries and technician workload reports for management
Assist accounting by flagging billable hours, collecting credit-card details, and verifying purchase order references
Follow up on open tickets, warranty claims, and return-visit needs to ensure timely resolution

Communication & Coordination

Serve as the central point of contact between field technicians, sales reps, project managers, and clients
Escalate technical issues or resource conflicts to appropriate supervisors without delay
Maintain clear, bilingual (English/French) communication when required, both verbally and in writing
Provide technicians with job documentation (drawings, access codes, H&S forms) before arrival on site

Compliance, Safety & Continuous Improvement

Verify that technicians possess required certifications, permits, and PPE for each job
Record incident reports, near-misses, and customer complaints according to company procedure
Contribute to process improvements - e.g., refining dispatch workflows, creating phone/email templates, or updating SOPs
Protect confidential client data by following privacy and cybersecurity policies

These responsibilities combine the front-of-house professionalism of a receptionist with the real-time logistical coordination needed to keep technicians productive and clients satisfied.

Read the full bilingual original

Warmly greet all visitors, clients, and vendors; ensure sign-in / security protocols are followed
Manage a multi-line phone system and shared email inbox, triaging inquiries to the right team members
Provide first-level information on company services, pricing, and basic troubleshooting steps
Receive mail, packages, and courier deliveries; log and distribute promptly
Keep the lobby and front desk area tidy, stocked, and client-ready at all times

Technician Dispatch & Scheduling

Monitor incoming service requests (calls, emails, ticketing software) and create service orders with complete, accurate details
Prioritize jobs using urgency, client SLA, technician skill set, and geographic proximity
Build efficient daily and weekly routes; adjust schedules in real time when emergencies or delays arise
Confirm appointments with clients (phone, SMS, or email) and send reminders / access instructions
Track technician departures, arrivals, and job completion status using GPS or workforce-management tools (e.g., TrackTik, Zendesk, Service Titan)
Coordinate parts availability, equipment pick-ups, and site access requirements before dispatching

Administrative & Customer Support

Enter and update client information, job notes, and time logs in the CRM / ERP system
Generate work orders, service reports, and PO numbers; obtain client signatures on completion
Prepare daily dispatch summaries and technician workload reports for management
Assist accounting by flagging billable hours, collecting credit-card details, and verifying purchase order references
Follow up on open tickets, warranty claims, and return-visit needs to ensure timely resolution

Communication & Coordination

Serve as the central point of contact between field technicians, sales reps, project managers, and clients
Escalate technical issues or resource conflicts to appropriate supervisors without delay
Maintain clear, bilingual (English/French) communication when required, both verbally and in writing
Provide technicians with job documentation (drawings, access codes, H&S forms) before arrival on site

Compliance, Safety & Continuous Improvement

Verify that technicians possess required certifications, permits, and PPE for each job
Record incident reports, near-misses, and customer complaints according to company procedure
Contribute to process improvements - e.g., refining dispatch workflows, creating phone/email templates, or updating SOPs
Protect confidential client data by following privacy and cybersecurity policies

These responsibilities combine the front-of-house professionalism of a receptionist with the real-time logistical coordination needed to keep technicians productive and clients satisfied.

Responsabilités clés – Réception & Administration de la répartition des techniciens

Accueil et réception

Accueillir chaleureusement visiteurs, clients et fournisseurs ; assurer le respect des protocoles de sécurité et d’inscription
Gérer un système téléphonique multi-lignes et une boîte courriel partagée, puis aiguiller les demandes vers les bonnes personnes
Fournir un premier niveau d’information sur les services, la tarification et les étapes de dépannage de base
Réceptionner le courrier, les colis et les livraisons de messagerie ; consigner et distribuer rapidement
Maintenir l’aire d’accueil propre, bien rangée et prête à recevoir les clients en tout temps

Planification et répartition des techniciens

Surveiller les demandes de service entrantes (appels, courriels, logiciel de billets) et créer les bons de travail avec des détails complets et exacts
Prioriser les interventions selon l’urgence, les SLA, les compétences des techniciens et la proximité géographique
Élaborer des routes quotidiennes et hebdomadaires efficaces ; ajuster les horaires en temps réel lors d’urgences ou de retards
Confirmer les rendez-vous avec les clients (téléphone, SMS ou courriel) et envoyer rappels / consignes d’accès
Suivre les départs, arrivées et statuts de fin de tâche des techniciens via GPS ou outils de gestion de main-d’œuvre (p. ex. TrackTik, Service Titan)
Coordonner la disponibilité des pièces, la collecte d’équipement et les exigences d’accès avant la répartition

Soutien administratif et service à la clientèle

Saisir et mettre à jour les informations clients, les notes de travail et les feuilles de temps dans le CRM / ERP
Générer bons de travail, rapports de service et numéros de bons de commande ; obtenir la signature du client à la clôture
Préparer des résumés quotidiens de répartition et des rapports de charge de travail pour la direction
Aider le service de comptabilité en signalant les heures facturables, en recueillant les données de paiement et en validant les bons de commande
Faire le suivi des billets ouverts, des réclamations sous garantie et des visites de retour pour assurer une résolution rapide

Communication et coordination

Servir de point de contact central entre techniciens, représentants commerciaux, chargés de projet et clients
Élever sans délai les problèmes techniques ou conflits de ressources aux superviseurs concernés
Maintenir une communication claire et bilingue (français/anglais) à l’oral et à l’écrit
Remettre aux techniciens la documentation de chantier (plans, codes d’accès, formulaires SST) avant leur arrivée sur site

Conformité, sécurité et amélioration continue

Vérifier que les techniciens possèdent les certifications, permis et EPI requis pour chaque intervention
Consigner les rapports d’incident, quasi-accidents et plaintes clients selon la procédure interne
Contribuer à l’amélioration des processus : optimisation des flux de répartition, création de modèles de courriel/téléphone, mise à jour des SOP
Protéger les données confidentielles des clients en appliquant les politiques de confidentialité et de cybersécurité

Ces responsabilités combinent le professionnalisme d’un poste d’accueil et la coordination logistique en temps réel nécessaire pour maintenir la productivité des techniciens et la satisfaction des clients.

Apply About employer

More about this job

Responsibilities

The role involves managing front-desk reception duties while coordinating technician schedules and service orders. You will act as the central point of contact for clients and field staff to ensure efficient service delivery and administrative accuracy.

Requirements

The position requires a professional individual capable of handling multi-line phone systems and dispatching software. Strong bilingual communication skills in English and French are essential for coordinating with technicians and clients.

Skills

Reception
Dispatching
Customer Service
Scheduling
Administrative Support
CRM Software
ERP Systems
Multi-line Phone System
Data Entry
Bilingual Communication
Logistics Coordination
Problem Solving
Time Management
Record Keeping
Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Reception
Dispatch
Scheduling
CRM
ERP
Customer Service
Logistics
Technician Support
Data Entry
Bilingual
Security
Work Orders
Service Level Agreements
TrackTik
Zendesk
Service Titan
Administrative
Front-desk
Inventory Coordination
Safety Protocols

Report this job