Closed listing
Salesforce Administrator/Developer
- Burlington, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Location: Aguascalientes, MEX. Camarillo, USA. Burlington, CAN.
Job Summary
Semtech is seeking a Salesforce Administrator & Developer to join our IT Business Applications team. This role owns the day-to-day administration, configuration, and development of Semtech's Salesforce ecosystem, spanning multiple production orgs, Customer Community, B2B Commerce and CX/support-case processes. The ideal candidate combines strong hands-on administration and development skills with the ability to apply AI tools to automate, analyze, and accelerate Salesforce operations and enhancement delivery.
Responsibilities
Job Summary
Semtech is seeking a Salesforce Administrator & Developer to join our IT Business Applications team. This role owns the day-to-day administration, configuration, and development of Semtech's Salesforce ecosystem, spanning multiple production orgs, Customer Community, B2B Commerce and CX/support-case processes. The ideal candidate combines strong hands-on administration and development skills with the ability to apply AI tools to automate, analyze, and accelerate Salesforce operations and enhancement delivery.
Responsibilities
- Administer and configure multiple Salesforce orgs - security model, automation, page layouts, and Lightning components (35%).
- Own the support ticket lifecycle - triage, scoping, and sandbox-to-production release management (20%).
- Manage user access - provisioning, licensing, and least-privilege enforcement (15%).
- Maintain and extend B2B Commerce/eStore, quoting, and SAP/middleware integrations (15%).
- Apply AI tooling to Salesforce work, support Lightning migration, and maintain technical documentation for stakeholders and audit/compliance (15%).
- 3+ years of hands-on Salesforce Administration experience, including Sales Cloud, Service Cloud, and Community/Experience Cloud.
- 2+ years of Salesforce development experience with Apex, Visualforce, Lightning Web Components (LWC), and Flow Builder.
- Demonstrated experience managing multiple Salesforce orgs/instances in a multi-business-unit or M&A/divestiture environment.
- Strong understanding of Salesforce data model, security model (profiles, permission sets, sharing rules, field-level security), and release management (sandboxes, change sets, or CI/CD deployment tools).
- Experience with Salesforce integrations (REST/SOAP APIs, middleware, or direct integration with ERP systems such as SAP).
- Practical experience using AI tools to support development, data analysis, documentation, or process automation - comfort working with AI/MCP-connected workflows is a plus.
- Strong analytical and troubleshooting skills with the ability to independently triage, scope, and resolve support tickets end-to-end.
- Excellent written communication skills for technical documentation and cross-functional stakeholder collaboration.
- Experience with B2B Commerce / eStore implementations.
- Exposure to Salesforce security reviews or remediation of bug-bounty/pen-test findings.
- Experience supporting customer community/portal registration and identity flows
- Familiarity with Jira/Atlassian for ticket and project tracking.
- Experience in a semiconductor, hardware, or manufacturing enterprise environment.
- Working knowledge of SQL and relational data concepts for reporting and data validation.
More about this job
Responsibilities
The role involves administering and developing the Salesforce ecosystem, including managing support tickets, user access, and system integrations. Additionally, the candidate will apply AI tools to automate processes and maintain technical documentation for stakeholders.
Requirements
Candidates must have at least 3 years of Salesforce administration experience and 2 years of development experience with Apex and LWC. Proficiency in managing multiple Salesforce orgs and integrating with ERP systems like SAP is also required.
Skills
- Salesforce Administration
- Apex
- Visualforce
- Lightning Web Components
- Flow Builder
- B2B Commerce
- SAP Integration
- Middleware
- AI Tools
- Release Management
- Data Modeling
- Security Model
- SQL
- Jira
- Technical Documentation
- Troubleshooting
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Manufacturing
- Engineering
- Customer Service & Support
Keywords
- Salesforce
- Apex
- Visualforce
- Lightning Web Components
- Flow Builder
- B2B Commerce
- SAP
- Middleware
- REST API
- SOAP API
- AI
- Automation
- Release Management
- CI/CD
- Jira
- SQL
- Semiconductor
- Manufacturing
- Sales Cloud
- Service Cloud
- Experience Cloud
- Security Model
- Data Modeling
- Technical Documentation
- Troubleshooting
- Identity Flows
- Pen-test
- Compliance
- Business Applications
- IT