Bilingual Client Services & Office Assistant
- 110-8291 Ackroyd Rd, Richmond, BC, V6X 3K5, Canada
Part-time
Applications open in a new tab.
Job details
- Job type
- Part-time
- Working hours
- 20 hours per week
- Posting language
- English
- Posted
Original job description
Hours: Approximately 20 hours per week; schedule to be confirmed
Languages: English and [Mandarin, Cantonese, Punjabi, or Farsi]
Senior Helpers Richmond is seeking a friendly, organized bilingual team member to help seniors and their families connect with our services and support daily office operations.
Responsibilities
-
Respond to service inquiries in English and the selected language.
-
Collect initial inquiry details and maintain accurate records.
-
Follow up with families and communicate next steps.
-
Provide reception coverage, answer calls, and assist with office administration.
-
Review translated materials for clarity and accuracy, and flag corrections.
Qualifications
-
Strong spoken and written English and proficiency in the selected language.
-
Clear, compassionate communication with seniors and families.
-
Good organization, attention to detail, and basic computer skills.
-
Customer service, reception, or administrative experience preferred.
Training will be provided on our services, intake procedures, and approved materials.
More about this job
Responsibilities
The role involves responding to service inquiries in English and a second language while maintaining accurate records for seniors and their families. Additionally, the assistant will provide reception coverage and support general office administrative tasks.
Requirements
Candidates must be fluent in English and one of the specified languages, with strong organizational and communication skills. Previous experience in customer service, reception, or administrative roles is preferred.
Skills
- Bilingual
- Customer service
- Reception
- Administrative support
- Communication
- Organization
- Attention to detail
- Computer skills
- Data entry
- Translation review
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Social Services
Keywords
- Bilingual
- Client services
- Office assistant
- Reception
- Administrative
- Customer service
- Data entry
- Translation
- Seniors
- Intake procedures