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Added 3 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 7 hours ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
The Senior Manager, Real Estate Capital Delivery leads Hydro One's facilities capital delivery and workplace modernization programs, overseeing the planning and execution of sustainment…
Added 12 hours ago
HA
Social Worker (BSW) - Geriatric Psychiatric Service (Perm.Full-time)
Hawkesbury and District General Hospital
Hawkesbury, ON
- Full-time
The social worker is part of an interdisciplinary team and is accountable to the clinical manager of the Geriatric Psychiatric Service.
Added 1 day ago
GL
Senior Manager, Capital & Treasury
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
…relationships, financial risk oversight, capital planning, business case review, investment analysis, approval coordination, and portfolio reporting. Providing the analysis, process…
Added 1 day ago
JI
Senior Product Manager
Jumbo Interactive
Calgary, AB
- Full-time
We are looking for a Senior Product Manager / Product Owner to lead the strategy, development, delivery, and ongoing evolution of innovative B2B and B2C lottery technology products in a…
Added 1 day ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 1 day ago
AP
Management Staff
Atura Power
Oakville, ON
- Full-time
The Senior Manager, Business Development leads Atura Power’s efforts to advance gas, battery storage, renewable, and low-carbon growth strategies. This role identifies, evaluates, and…
Added 2 days ago
Q
Homecare Nurse Manager - Burlington
Qualicare
Burlington, ON
- Full-time
At Qualicare Burlington, the Nurse Manager is the clinical backbone of our care model. You're the person who conducts every Aging Well Advisory assessment, builds every care plan, and makes…
Added 2 days ago
AH
Physiotherapist II
Alberta Health Services
Spirit River, AB
- Full-time
…clinical decisions regarding patient and family needs related to assessment, intervention, discharge and follow-up. You will make decisions and provide guidance to team members on complex…
Added 2 days ago
AH
Physiotherapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…will provide intervention (i.e. prevention, triage, screening, assessment, diagnosis, goal setting, treatment, management, education, consultation, fostering resourcefulness, case…
Added 2 days ago
B
Project Manager Global Expansion
Bombardier
Dorval, QC
- Full-time
Business Case Development: Build full financial models to support future expansion project business plan including ROI, NPV/IRR, and scenario modeling. validate assumptions with Finance,…
Added 2 days ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting,…
Added 2 days ago
G
Key Account Manager
Greenhouse
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…we need a competitive, positive, results-driven Key Account Manager to keep that momentum going. You'll own a defined portfolio of Canadian grocery accounts, spanning national, regional,…
Added 2 days ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 2 days ago
RI
Senior Marketing Manager
Rentokil Initial
Milton, ON
- $100,000 to $130,000 CAD / year
- Full-time
The Senior Marketing Manager, Canada, owns the full marketing strategy and execution for Rentokil Terminix. This is a hands-on leadership role for an ambitious, data-driven marketer who…
Added 2 days ago
Insurance Associate
Odlum Brown
Vancouver, BC
Reporting to the Senior Manager, Estate and Insurance, you will take ownership of client files following the initial planning meeting. You will meet with clients to complete insurance…
Added 2 days ago
CL
Human Resources - HR Business Partner
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
The HRBP has end-to-end ownership of HR matters within assigned client groups, from intake and assessment through advice, approvals, execution, documentation, communication, reporting,…
Added 2 days ago
ML
Energy Management Specialist
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Reporting to the Continuous Improvement Manager, the Energy Management Specialist will implement conservation measures, monitor energy consumption and seek out opportunities for increasing…
Added 2 days ago
CO
BUSINESS ANALYST 311 #67732
City of Toronto
Toronto, ON
- Full-time
Considerable experience leading the identification, assessment and implementation of digital transformation initiatives, including business case development, stakeholder engagement,…
Added 2 days ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
Considerable experience leading the identification, assessment and implementation of digital transformation initiatives, including business case development, stakeholder engagement,…
Added 2 days ago
Human Resources - HR Business Partner
Westerkirk
Toronto, ON
The HRBP has end-to-end ownership of HR matters within assigned client groups, from intake and assessment through advice, approvals, execution, documentation, communication, reporting,…
Added 2 days ago
VH
Intake Social Worker - Temporary Full Time
VHA Home HealthCare
Toronto, ON
- Full-time
Excellent intake assessment, formulation, and case planning skills.
Added 2 days ago
HD
Cyber and System Security Specialist
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
Evaluating and reporting vulnerabilities to Senior Team for assessment and next steps.
Added 2 days ago
OI
Bilingual Senior Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and…
Added 2 days ago
PI
Part Time Behaviour Therapist (0013)
PACE Independent Living
Toronto, ON
- Part-time
The Behaviour Therapist reports to the Senior Client Services Manager, Interdisciplinary Services, and provides behavioural assessment, consultation, and intervention services to adults…

Senior Helpers Vancouver BC

Scheduling Specialist

4548 W 10th Ave., Vancouver, BC, V6R 2J1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 23, 2026

Original job description

This job description outlines the Scheduling Specialists’ objective, primary responsibilities, and/or requirements and qualifications.

Objective: The Scheduling Specialists’ responsibility is coordinating and managing caregiver schedules and ensuring the client's needs are fulfilled. To establish rapport, communicate timely, coordinate, and manage caregiver and client schedules. Ensure overall satisfaction of the caregiver and client, in conjunction with meeting the overall established goals of the office, following the mission statement, policies, and procedures.

Reports to: Director of Operations, Recruiting Manager

Primary Responsibilities (including, but not limited to):

Manages workload based on SMART Goals and personal initiative and prioritization.

Select, schedule, and coordinate caregivers based on new and existing clients' assessment and care plan information. Maintains appropriate gross profit margin for each case.

Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies, and/or "callouts" arise. Company schedule must be completed three days before all scheduled shifts.

Communicate timely and positively any caregiver changes and schedule updates ahead of the scheduled time with the client/family.

Track and record in company software all instances of assignment refusals, callouts, late arrivals, early departures, etc.

Manages all caregiver callouts, late arrivals, early departures, and refusals of assignments; takes appropriate action based on company policies

Communicate and provide input to the internal staff on "Hiring for the Void" regularly.

May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc., in computer software. Collects new documents as directed, notifies supervisor when new records cannot be obtained.

Audits timecards regularly to ensure hours match scheduled hours.

Demonstrate an ability to identify and solve problems; use initiative and sound judgment to make quality decisions.

Coordinate shift back-fill activities in the event of caregiver tardiness or absences.

Act as point of contact with the client's family regarding staffing schedules

Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.

Work with the supervisor to resolve complaints, incidents, and injuries.

This job description may be modified at any time. Other duties and responsibilities may be assigned.

Qualifications

A High School Diploma or equivalent (GED) is required. An associate degree is preferred or equivalent work experience.

Previous experience in customer service is preferred.

A minimum of one year in a staffing/scheduling/logistics position is preferred.

Knowledge of general home care/healthcare staffing preferred.

Excellent organization and communication skills.

Quick-thinking and astute decision-making skills

Team player, excellent verbal, and communication skills, adaptable in different situations, possess excellent client interaction skills, able to multi-task and work independently.

Must have experience using telephones with multiple lines, multi-task on several calls, and maintain professionalism and patience within a fast-paced environment.

Excellent problem-solving and creative-solution abilities.

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More about this job

Responsibilities

The Scheduling Specialist is responsible for coordinating and managing caregiver schedules to ensure client needs are met while maintaining office goals. They act as the primary point of contact for staffing issues, including callouts, emergencies, and schedule updates.

Requirements

Candidates must have a high school diploma or GED, with an associate degree and one year of staffing or scheduling experience preferred. Strong communication, organizational, and problem-solving skills are required to manage fast-paced scheduling demands.

Skills

Scheduling
Customer service
Logistics
Communication
Problem-solving
Multi-tasking
Decision-making
Time management
Conflict resolution
Staffing
Data entry
Interpersonal skills
Professionalism
Organization
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Caregiver
Staffing
Logistics
Customer Service
Healthcare
Home Care
Timecards
Conflict Resolution
Data Entry
Operations
Recruiting
Client Relations
Problem Solving
Multi-line Phone Systems
Administrative

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