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Added 5 hours ago
L
Product Operations Lead | Carrefour Laval
lululemon
Laval, QC
- Full-time
…supervise et offre une expérience-invité (c.-à-d. expérience-client) de classe mondiale quand il ou elle doit travailler sur le…
Added 22 hours ago
B
Building Operator Tech 3
BGIS
Borden, ON
- Full-time
Reporting to the manager/supervisor, the Building Operator is responsible for performing maintenance, routine and on-demand services. The incumbent will also be required to perform other…
Added 1 day ago
RP
Senior Parking Manager
Reimagined Parking
Vancouver, BC
- $45,500 CAD / year
- Full-time
…operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is responsible for assisting the Operations Manager in all aspects of…
Added 1 day ago
Operations Supervisor
Postmedia Network Inc.
NS
The Operations Supervisor is responsible for directing the daily activities of the warehouse, including labour scheduling, supervision and the proper utilization of manpower, equipment, and…
Added 1 day ago
ES
Site Supervisor / Lead Installer – Exhibits & Trade Shows
Exhibit Solutions Inc.
Oakville, ON
- Full-time
We’re looking for an experienced Site Supervisor / Lead Installer with a strong background in trade show and exhibit installation & dismantle (I&D) to take ownership of on-site execution…
Added 1 day ago
Chop Banquets - Supervisor
Northland Properties
Richmond, BC
The Event Supervisor is responsible for overseeing the full event lifecycle, including planning, administration, sales support, and execution. This role ensures events are properly…
Added 1 day ago
Warehouse Supervisor
Government of Alberta
AB
Develop Networks: Maintains close relations with all stakeholders, actively incorporates the needs of the broader group, and ensures overall client satisfaction.
Added 1 day ago
PG
Supervisor, Media Planning
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
As a Planning Supervisor at Starcom, your role is to provide oversight to the development of media plans that deliver on client objectives, while ensuring that human insights drive business…
Added 1 day ago
QR
Directeur approvisionnements (panneaux)
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
…appliquer les solutions nécessaires pour assurer le service client. Évidemment, la responsabilité des résultats clés de performance de cette catégorie de produits vous…
Added 1 day ago
DC
Senior Accountant/ Supervisor - Private Enterprise
DMCL Chartered Professional Accountants
Victoria, BC
- Full-time
We’re currently looking for a Senior Accountant/Supervisor Private Enterprise to join our Victoria office. In this role, you will support the delivery of compilation, review, and audit…
Added 1 day ago
TC
Senior Fund Accountant, Fund Accounting (Fund of Funds)
The Citco Group Limited
Toronto, ON
- Full-time
our people are equipped to deliver a seamless client experience.
Added 1 day ago
RO
Finishing Works Supervisor
R O S O R Technical Services CO. L.L.C
ON · Regional Municipality of York, ON
- Full-time
Approval of Design Projects and Work Scope with the Client
Added 1 day ago
TP
Sales Supervisor- Safety & Compliance
Team Power Solutions
Saskatoon, SK
- Full-time
Proactively prospect and initiate client outreach (MS Teams, phone, email, selective face-to-face engagements).
Added 1 day ago
SH
Scheduling Specialist
Senior Helpers Vancouver BC
Vancouver, BC
- Full-time
Objective: The Scheduling Specialists’ responsibility is coordinating and managing caregiver schedules and ensuring the client's needs are fulfilled. To establish rapport, communicate…
Added 1 day ago
SC
Food Service Supervisor - Healthcare
Sodexo Canada Ltd
Ottawa, ON
- $22 to $26 CAD / hour
- Part-time
Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Food Service Supervisor.
Added 1 day ago
B
Building Operator Tech 3
BGIS
Borden, ON
- Full-time
Reporting to the manager/supervisor, the Building Operator is responsible for performing maintenance, routine and on-demand services. The incumbent will also be required to perform other…
Added 1 day ago
BI
Supervisor, Auto Insurance (Full-time, Permanent) Steinbach
Brio Insurance
Steinbach, MB
- Full-time
The Supervisor, Auto Insurance I is a member-focused local Brand Champion who motivates, coaches and develops frontline retail staff. They foster an environment with a positive and…
Added 1 day ago
I
Nettoyeur syndiqué à d'entretien - Full Time Cleaner
ISS
Boucherville, QC
- $23 to $25 CAD / hour
- Full-time
Un engagement solide envers l'expérience client
Added 1 day ago
SC
Security Guard/Supervisor Hiring Event - 75 Positions+ Oct 29 2026
Securitas Canada
Toronto, ON
- Full-time
…experienced Security Supervisors to join our team across a variety of client sites throughout the Greater Toronto…
Added 1 day ago
CH
Supervisor- Personal Support Services (RPN) Temporary (12 months)
Carefor Health & Community Services
Ottawa, ON
- Temporary
As the Supervisor, Personal Support Services (PSS), you are responsible for daily delivery of personal support services provided by PSWs. You will complete personal support care plans with…
Added 1 day ago
SR
Sr. Project Manager
SmartCentres REIT
Richmond, BC
- Full-time
Establish effective working relations with Consultants, Subcontractors’, PM’s, Tenants and other members of the project team to facilitate accomplishment of job accountabilities;
Added 1 day ago
YO
Personal Trainer
YMCA of Greater Toronto
Toronto, ON
- Part-time
Prepare and set up program equipment/rooms and cleans and tidies up equipment/rooms after use, reporting any repairs to supervisor.
Added 1 day ago
YS
Emergency Assistant
Yemen ShortList
Aden
- Full-time
In addition, he/she will be direct supervisor for any daily workers participate in the implementation of projects.
Added 2 days ago
OF
Production Supervisor – Trade & Operations
OTI Food Products
Acme, AB
- Full-time
We are seeking an experienced Production Supervisor to oversee daily production activities at our flour milling facility, with hands-on responsibility for production floor operations,…
Added 2 days ago
Human Resources Business Partner Talent Acquisition
Region of Waterloo
Cambridge, ON
The Human Resources Business Partner (HRBP) Talent Acquisition reports to the Supervisor, Talent Acquisition, and partners with hiring managers to understand workforce needs, provide…

Senior Helpers Vancouver BC

Scheduling Specialist

4548 W 10th Ave., Vancouver, BC, V6R 2J1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 23, 2026

Original job description

This job description outlines the Scheduling Specialists’ objective, primary responsibilities, and/or requirements and qualifications.

Objective: The Scheduling Specialists’ responsibility is coordinating and managing caregiver schedules and ensuring the client's needs are fulfilled. To establish rapport, communicate timely, coordinate, and manage caregiver and client schedules. Ensure overall satisfaction of the caregiver and client, in conjunction with meeting the overall established goals of the office, following the mission statement, policies, and procedures.

Reports to: Director of Operations, Recruiting Manager

Primary Responsibilities (including, but not limited to):

Manages workload based on SMART Goals and personal initiative and prioritization.

Select, schedule, and coordinate caregivers based on new and existing clients' assessment and care plan information. Maintains appropriate gross profit margin for each case.

Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies, and/or "callouts" arise. Company schedule must be completed three days before all scheduled shifts.

Communicate timely and positively any caregiver changes and schedule updates ahead of the scheduled time with the client/family.

Track and record in company software all instances of assignment refusals, callouts, late arrivals, early departures, etc.

Manages all caregiver callouts, late arrivals, early departures, and refusals of assignments; takes appropriate action based on company policies

Communicate and provide input to the internal staff on "Hiring for the Void" regularly.

May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc., in computer software. Collects new documents as directed, notifies supervisor when new records cannot be obtained.

Audits timecards regularly to ensure hours match scheduled hours.

Demonstrate an ability to identify and solve problems; use initiative and sound judgment to make quality decisions.

Coordinate shift back-fill activities in the event of caregiver tardiness or absences.

Act as point of contact with the client's family regarding staffing schedules

Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.

Work with the supervisor to resolve complaints, incidents, and injuries.

This job description may be modified at any time. Other duties and responsibilities may be assigned.

Qualifications

A High School Diploma or equivalent (GED) is required. An associate degree is preferred or equivalent work experience.

Previous experience in customer service is preferred.

A minimum of one year in a staffing/scheduling/logistics position is preferred.

Knowledge of general home care/healthcare staffing preferred.

Excellent organization and communication skills.

Quick-thinking and astute decision-making skills

Team player, excellent verbal, and communication skills, adaptable in different situations, possess excellent client interaction skills, able to multi-task and work independently.

Must have experience using telephones with multiple lines, multi-task on several calls, and maintain professionalism and patience within a fast-paced environment.

Excellent problem-solving and creative-solution abilities.

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More about this job

Responsibilities

The Scheduling Specialist is responsible for coordinating and managing caregiver schedules to ensure client needs are met while maintaining office goals. They act as the primary point of contact for staffing issues, including callouts, emergencies, and schedule updates.

Requirements

Candidates must have a high school diploma or GED, with an associate degree and one year of staffing or scheduling experience preferred. Strong communication, organizational, and problem-solving skills are required to manage fast-paced scheduling demands.

Skills

Scheduling
Customer service
Logistics
Communication
Problem-solving
Multi-tasking
Decision-making
Time management
Conflict resolution
Staffing
Data entry
Interpersonal skills
Professionalism
Organization
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Caregiver
Staffing
Logistics
Customer Service
Healthcare
Home Care
Timecards
Conflict Resolution
Data Entry
Operations
Recruiting
Client Relations
Problem Solving
Multi-line Phone Systems
Administrative

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