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Added 1 hour ago
Clinical Coordinator – St. Albert, AB
Snore MD
St. Albert, AB
Full-time
We’re currently seeking a Clinical Coordinator to join our new upcoming clinic in St. Albert*, ideally someone who lives locally and values being part of their community.
Added 1 hour ago
FULL-TIME PATIENT COORDINATOR - TORONTO, ON
PhysioPlus Health Group
Toronto, ON
Full-time
…positive attitude to assist with a variety of front office and administrative…
Added 1 hour ago
Head Guard
Vivo for Healthier Generations
Calgary, AB
Full-time
Reports To: Aquatics Manager and Aquatic Operations Coordinator
Added 2 hours ago
On Site Coordinator
TRG Staffing Solutions
Brampton, ON
$20 to $22 CAD / hour
Contract
As an Onsite Coordinator, you will be the day-to-day onsite representative for TRG Staffing Solutions at the client location and a key point of contact for our associates and client…
Added 5 hours ago
Logistics Coordinator
Real Fruit Bubble Tea
Markham, ON
$20 to $25 CAD / hour
Full-time
…grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding…
Added 5 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 9 hours ago
Account Coordinator - XM & Events
Coveted Co.
Toronto, ON
Full-time
looking for an Account Coordinator, XM and Events to join our team. This role is for someone highly organized, culturally tuned-in, and eager to grow across both experiential and digital.…
Added 12 hours ago
Air Import Coordinator
ITN Logistics
Mississauga, ON
$60,000 to $63,000 CAD / year
Full-time
Role Description The Air Import Coordinator is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing daily air import operations, including…
Added 13 hours ago
Facility Operations Coordinator
National Projects Inc
Toronto, ON
Full-time
Budget and Reporting: Assisting in managing the facility's operations budget, processing invoices, and preparing maintenance reports.
Added 13 hours ago
Entry Level Field/Office Coordinator/Engineer- Eastern Canada District - 2026
Kiewit
Oakville, ON
Full-time
As a Field Coordinator, you bring your big ideas, commitment to top quality and unwavering work ethic. In return, we offer huge career and travel opportunities and the satisfaction of…
Added 15 hours ago
Kettle Assistant - Temporary
The Salvation Army in Canada
West Kelowna, BC
Full-time
Leads and assists in the kettle operations for West Kelowna locations
Added 16 hours ago
Ultrasound Technologist - Regina
Mayfair Diagnostics
Regina, SK
Career Pathways: Opportunities to advance into modality coordinator, clinic management, or administrative roles
Added 17 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 18 hours ago
Events & Service Desk Coordinator
Ricoh
Burnaby, BC
Full-time
Support concierge services and the company store by assisting with day-to-day operations, responding to employee inquiries, and ensuring a positive customer experience.
Added 18 hours ago
Corporate Partnerships Coordinator
Canadian Cancer Society
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
Job Title: Corporate Partnerships Coordinator
Added 18 hours ago
Logistics Coordinator
Transx Ltd
Mississauga, ON · Rosser, MB
Full-time
The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics…
Added 19 hours ago
Sales Operations Coordinator/Junior Salesforce Admin
RevOps Report
Toronto, ON
Full-time
This is a Sales Operations Coordinator/Junior Salesforce Admin position at Generis. Visit the company website for full job details and requirements.
Added 19 hours ago
Plant Coordinator
WGI Group
Saint-Clet, QC
Full-time
Under the supervision of the Production Manager, the Plant Coordinator is responsible for scheduling and managing daily manufacturing activities to meet customer requirements. The role…
Added 19 hours ago
Supply Chain Coordinator - Mat Leave Coverage
WGI Group
Edmonton, AB
Contract
Are you a detail-oriented procurement professional who enjoys solving problems, building strong supplier relationships, and keeping operations running smoothly?
Added 19 hours ago
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
$50,000 to $55,000 CAD / year
Full-time
We are looking for a personable and self-motivated Head Office Administrative Coordinator to support our Richmond Hill Head Office. As a member of the People Operations team, you will play…
Added 21 hours ago
Kettle Assistant - Temporary
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Westbank, BC · Okanagan Central Community Church - Westbank
Full-time
Leads and assists in the kettle operations for West Kelowna locations
Added 22 hours ago
Care Coordinator
Lifemark Health Group
Tecumseh, ON
$17.6 to $22.31 CAD / hour
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 22 hours ago
Receptionist - Physiotherapy Clinic
Lifemark Health Group
West Vancouver, BC
$19 to $21 CAD / hour
Full-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 1 day ago
Coordinator, Business Operations
Toronto Rock Lacrosse Club
Oakville, ON
Full-time
Toronto Rock Lacrosse Inc. is seeking a Coordinator, Business Operations to join our dynamic Business Operations team. The Toronto Rock Group, headquartered in Oakville, Ontario, includes…
Added 1 day ago
Marketing Coordinator
Pivotree
Canada
Full-time
Experience: one to two years in a marketing, sales operations, or administrative coordinator role. Agency, in-house, or internship experiences are all fine. We care more about your…

Senior Helpers

Admin & Scheduler

Surrey, BC, Canada

Pay: $18 to $25 CAD / hour
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Join a team that makes a difference in the lives of our clients and their families. If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Surrey is the company for you.

Our Admin & Schedule Coordinator will be a vital team member in the daily operations of our company. Our Admin & Schedule Coordinator will ensure that our clients receive the care they need from our caregiving team. individuals who enjoys organizing schedules for best coverage, recordkeeping, problem-solving, and customer service will love this job are encouraged to apply!

Why Work for Senior Helpers?

Great Place to Work® Certified - 91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
Autonomy - We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
Task Variety - We provide an engaging workday that uses your various skill sets to avoid monotony

General Duties and Responsibilities but not limited to:

Manages workload based on goals, initiative, and prioritization.
Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case.
Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts.
Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client/family.
Track and record in company software for all scheduling changes.
Accept on-call duty averaging two weeks per month and as directed by supervisor.
Communicate and provide input to the internal staff on hiring needs on a regular basis.
May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc. in computer software. Collects new documents as directed, notifies supervisor when new documents cannot be obtained.
Audits timecards on a regular basis to ensure hours match scheduled hours.
Demonstrate an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
Coordinate shift back-fill activities in the event of caregiver tardiness or absences.
Act as point of contact with client family regarding schedules.
Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.
Works in conjunction with supervisor in resolving complaints, incidents, and injuries.

What We’re Looking For Our Scheduler to Have:

High School Diploma or equivalent (GED) is required, Associate’s degree preferred
Previous experience in customer service preferred
Minimum of one year in a staffing/scheduling/logistics position preferred
Knowledge of general home care/healthcare staffing preferred
Excellent organization and communication skills
Quick-thinking and astute decision-making skills
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast-paced environment
Excellent problem-solving and creative-solution abilities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news

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More about this job

Responsibilities

Coordinate caregiver assignments and schedules to meet client care plans, maintain complete schedules in advance, and respond to call-outs, emergencies, and coverage conflicts. Communicate schedule changes with clients and families, track updates in company software, audit timecards, and support caregiver records and staffing needs.

Requirements

A high school diploma or GED is required, and an associate degree is preferred; customer service experience and at least one year in staffing, scheduling, or logistics are preferred. Candidates should have strong organizational, communication, decision-making, multitasking, and problem-solving abilities, with healthcare or home-care staffing knowledge preferred.

Skills

Scheduling
Organization
Recordkeeping
Problem-Solving
Customer Service
Communication
Decision-Making
Multitasking
Timecard Auditing
Caregiver Coordination
Client Relations
Conflict Resolution
Staffing
Prioritization
Adaptability
Telephone Communication

Benefits

Professional Growth
Positive Work Environment
Team Support
Autonomy
Variety Of Tasks

Visa sponsorship

Not detected in the job text

Keywords

Home Care
Healthcare Staffing
Caregiver Scheduling
Care Plans
Client Assessments
Schedule Coordination
Shift Coverage
Call-Outs
Emergency Scheduling
Backfill Coordination
Gross Profit Margin
Timecard Auditing
Recordkeeping
Company Software
Caregiver Files
Licensing
Insurance Documentation
Hiring Needs
Client-Family Communication
Customer Service
Complaint Resolution
Incident Management
Injury Reporting
On-Call Duty
Staffing
Logistics

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