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Added 6 mins ago
Warehouse Coordinator
BELFOR CANADA INC.
Toronto, ON
$25 to $28 CAD / hour
Full-time
The Warehouse Coordinator plays a critical role in ensuring seamless warehouse operations, inventory control, and project logistics. Reporting to the Operations Manager, this position…
Added 6 mins ago
Senior Coordinator, Facilities & Admin (BC)
Earnscliffe Strategy Group
Vancouver, BC
$52,000 to $63,000 CAD / year
Full-time
We are seeking a Senior Coordinator, reporting to the Chief of Staff and working closely with BC leadership, to support the operations of our Vancouver office and key corporate initiatives.…
Added 19 mins ago
Human Resources Coordinator
Opus Fund Services
Halifax, NS
Full-time
The HR Coordinator is an entry-level opportunity for someone interested in starting a career in Human Resources. Working as part of a global HR team, you will gain hands-on experience in HR…
Added 19 mins ago
Supervisor, Maintenance ProcessingNew
Glencore Canada
Elkford, BC
$123,000 to $145,000 CAD / year
Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 21 mins ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Aurora, ON · Northridge Community Church
Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 21 mins ago
Student, Engineering, Calgary (January 2027)
Cenovus Energy
Calgary, AB
Student, Operations Lab; Student, Production Engineering; Student, Project Engineering; Student, Mid-Range Planning Coordinator
Added 21 mins ago
Bilingual Coordinator, Talent Acquisition (8-Month Secondment/Contract)
Intact FC
Toronto, ON · Montreal, QC
Full-time
…experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of…
Added 21 mins ago
Coordonnateur/Coordonnatrice de Magasin de Détail Temps Plein Winners-Place Du Royaume
The TJX Companies, Inc.
Saguenay, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 50 mins ago
The Hospital Elder Life Program (HELP) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 50 mins ago
SOCC Duty Manager (YQT)
Wasaya Airways LP
Thunder Bay, ON
Full-time
Oversee real-time day-to-day network operations and collaborate with the Network Operations Coordinator to manage and implement irregular operations (IROPs) recovery plans.
Added 50 mins ago
Fuels System Coordinator
Total Power Limited
Mississauga, ON
Contract
The Fuels System Coordinator is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent…
Added 52 mins ago
Coordinator, Special Projects
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
As a key member of the department, the Special Projects Coordinator will serve as a primary point of contact and work closely with internal and external stakeholders to coordinate…
Added 52 mins ago
Junior Estimator
Community Fire Prevention Ltd
Port Coquitlam, BC
Full-time
We are currently seeking a motivated self-starter to join Onyx-Fire BC as a full-time Coordinator/Junior Estimator! As a member of our Estimating Team, you will gain practical knowledge of…
Added 52 mins ago
Senior Accountant
Jack.org
Toronto, ON
Full-time
You’ll work at the intersection of finance and operations.
Added 1 hour ago
Administrative Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Associate Vice-President, Alumni and Development , the Administrative Coordinator provides comprehensive administrative and coordination support for the Associate…
Added 1 hour ago
Coordonateur fret maritime sénior / Senior Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
Full-time
The Senior Ocean Freight Coordinator is the operational backbone of our client’s consolidation services, ensuring flawless execution of LCL and FCL shipments. This role demands a highly…
Added 1 hour ago
Coordonateur fret maritime junior / Junior Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
Full-time
The Junior Ocean Freight Coordinator is the operational backbone of our client’s consolidation services, ensuring flawless execution of LCL and FCL shipments. This role demands a highly…
Added 1 hour ago
Research Coordinator II, Knowledge Translation
St. Michael's Hospital
Toronto, ON
Temporary
The KS Team is currently looking for a Research Coordinator II. The role of the Research Coordinator II is to conduct and lead the day-to-day coordination of research activities and…
Added 1 hour ago
Sales Coordinator
Beutel, Goodman & Company Ltd.
Toronto, ON
Full-time
The Sales Coordinator serves as a key point of contact for internal stakeholders, investment advisors, and individual investors, providing prompt and professional service while coordinating…
Added 1 hour ago
Executive Coordinator - CAO & Mayor's Office
the Town of the Blue Mountains
Thornbury, ON
Reporting to the Chief Administrative Officer (CAO), the Executive Coordinator provides high‑level executive coordination and strategic administrative support for both the CAO and Mayor.…
Added 1 hour ago
Project Coordinator
Overhead Door
Saskatoon, SK
Full-time
We have an immediate opening for a Project Coordinator located in the Saskatoon Branch. Reporting to the General Manager, this position is responsible for managing contracts for ongoing and…
Added 2 hours ago
Supervisor, Maintenance Processing
Elk Valley Resources
Elkford, BC
$123,000 to $145,000 CAD / year
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 2 hours ago
Project Site Coordinator
Blackstone Energy
Niagara Falls, ON · Niagara Region, Ontario
Full-time
JOB TITLE: Project Site Coordinator; Reports to: Senior Manager, Integrated Project Delivery
Added 2 hours ago
Payroll and HR Coordinator (Contract)
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy ON Adair
Full-time
We have an opportunity for a Payroll and HR Coordinator (Contract) to join our team. In this role, you will ensure employees are paid accurately and on time while maintaining compliance…
Added 2 hours ago
Supervisor, Maintenance Processing
Elk Valley Resources
Elkford, BC
$123,000 to $145,000 CAD / year
Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.

Senior Helpers

Admin & Scheduler

Surrey, BC, Canada

Pay: $18 to $25 CAD / hour
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Join a team that makes a difference in the lives of our clients and their families. If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Surrey is the company for you.

Our Admin & Schedule Coordinator will be a vital team member in the daily operations of our company. Our Admin & Schedule Coordinator will ensure that our clients receive the care they need from our caregiving team. individuals who enjoys organizing schedules for best coverage, recordkeeping, problem-solving, and customer service will love this job are encouraged to apply!

Why Work for Senior Helpers?

Great Place to Work® Certified - 91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
Autonomy - We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
Task Variety - We provide an engaging workday that uses your various skill sets to avoid monotony

General Duties and Responsibilities but not limited to:

Manages workload based on goals, initiative, and prioritization.
Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case.
Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts.
Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client/family.
Track and record in company software for all scheduling changes.
Accept on-call duty averaging two weeks per month and as directed by supervisor.
Communicate and provide input to the internal staff on hiring needs on a regular basis.
May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc. in computer software. Collects new documents as directed, notifies supervisor when new documents cannot be obtained.
Audits timecards on a regular basis to ensure hours match scheduled hours.
Demonstrate an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
Coordinate shift back-fill activities in the event of caregiver tardiness or absences.
Act as point of contact with client family regarding schedules.
Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.
Works in conjunction with supervisor in resolving complaints, incidents, and injuries.

What We’re Looking For Our Scheduler to Have:

High School Diploma or equivalent (GED) is required, Associate’s degree preferred
Previous experience in customer service preferred
Minimum of one year in a staffing/scheduling/logistics position preferred
Knowledge of general home care/healthcare staffing preferred
Excellent organization and communication skills
Quick-thinking and astute decision-making skills
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast-paced environment
Excellent problem-solving and creative-solution abilities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news

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More about this job

Responsibilities

Coordinate caregiver assignments and schedules to meet client care plans, maintain complete schedules in advance, and respond to call-outs, emergencies, and coverage conflicts. Communicate schedule changes with clients and families, track updates in company software, audit timecards, and support caregiver records and staffing needs.

Requirements

A high school diploma or GED is required, and an associate degree is preferred; customer service experience and at least one year in staffing, scheduling, or logistics are preferred. Candidates should have strong organizational, communication, decision-making, multitasking, and problem-solving abilities, with healthcare or home-care staffing knowledge preferred.

Skills

Scheduling
Organization
Recordkeeping
Problem-Solving
Customer Service
Communication
Decision-Making
Multitasking
Timecard Auditing
Caregiver Coordination
Client Relations
Conflict Resolution
Staffing
Prioritization
Adaptability
Telephone Communication

Benefits

Professional Growth
Positive Work Environment
Team Support
Autonomy
Variety Of Tasks

Visa sponsorship

Not detected in the job text

Keywords

Home Care
Healthcare Staffing
Caregiver Scheduling
Care Plans
Client Assessments
Schedule Coordination
Shift Coverage
Call-Outs
Emergency Scheduling
Backfill Coordination
Gross Profit Margin
Timecard Auditing
Recordkeeping
Company Software
Caregiver Files
Licensing
Insurance Documentation
Hiring Needs
Client-Family Communication
Customer Service
Complaint Resolution
Incident Management
Injury Reporting
On-Call Duty
Staffing
Logistics

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