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Added 6 mins ago
Financial Services Associate - Full Time - 15 Month Contract
Meridian Credit Union
Hamilton, ON
$60,000 to $64,000 CAD / year
Full-time
As Financial Services Associate (15-Month Contract):
Added 6 mins ago
Associate, Underwriter
BFL CANADA
Waterloo, ON
Full-time
As an Associate, Underwriter, you will be responsible to support the Senior Underwriter in their day-to-day tasks.
Added 20 mins ago
Litigation Associate
W3Global
AB · Edmonton, AB
$100,000 to $150,000 CAD / year
Full-time
Our client is currently seeking a motivated and detail-oriented Associate Lawyer to join our busy Litigation team, with a specific focus on mortgage and condominium foreclosures,…
Added 20 mins ago
Associate Director, Digital
Touché!
Toronto, ON
Full-time
Touché is looking for a collaborative and strategically minded Associate Director, Digital to help lead the development and delivery of integrated digital media solutions for our clients.
Added 20 mins ago
DIRECTOR, LEGAL SERVICES
CreateTO
Toronto, ON
Full-time
…project delays, and can provide clear, practical advice to senior leaders and project teams. If you’re passionate about contributing to the best use of one of North America’s largest and…
Added 21 mins ago
Senior Customer Engineer, Named - Toronto Canada
Cloudflare
Toronto, ON
Added 37 mins ago
Senior Director, Clinical Operations
Sitero LLC
Mississauga, ON
Full-time
Job Title: Senior Director, Clinical Operations
Added 50 mins ago
(CAN) Manager, Continuous Improvement
Walmart Canada
Maple, ON
Full-time
…strong CI culture at the site. This is achieved through hands-on associate coaching, Lean training, facilitation of CI workshops and regular Gemba walks with site leadership. This role…
Added 50 mins ago
Senior Manager, Supply Chain Management
Walmart Canada
Mississauga, ON
Full-time
Position Summary...The Senior Manager, Supply Chain Management is responsible for strategic design and operations of supply chain processes across e-commerce fulfillment networks, ensuring…
Added 50 mins ago
Translator
Dexian
Montreal, QC
Contract
Senior Translator-Revisor – English to French
Added 50 mins ago
Practice Development & Liaison
Windsor Heart Institute
Windsor, ON
Full-time
Own and improve the referrer, associate physician, and patient experience.
Added 51 mins ago
Assistant/Associate or Full Professor - Division of Neurosurgery
University of Toronto
Toronto, ON
…a full-time Academic Neurosurgeon at the rank of Assistant/Associate or Full Professor, with a specific interest and demonstrated training and experience in skull base surgery and…
Added 1 hour ago
Chief Information Security Officer
University of Alberta
Edmonton, AB
Full-time
Reporting to the Chief Information Officer (CIO), Associate Vice-President of Information Services & Technology (IST), the Chief Information Security Officer (CISO) provides leadership to…
Added 1 hour ago
Indirect Tax Associate, Intermediate
KINGSTON ROSS PASNAK LLP
Edmonton, AB
Full-time
…entry level position, an intermediate-level position, or a senior-level (non-managerial)…
Added 1 hour ago
Associate, Corporate Banking
CIBC
Toronto, ON
Full-time
Corporate Banking is seeking a high-performing Associate to join a dynamic team supporting both Strategic Initiatives and Balance Sheet & Credit Portfolio Optimization. Reporting jointly to…
Added 1 hour ago
Director, Data Engineering, International Banking, Toronto, Mexico, Colombia, Peru
Scotiabank
Toronto, ON
The Director, DataOps is a senior technology leadership role accountable for the operational excellence, reliability, security, scalability, and cost efficiency of the Azure Databricks…
Added 1 hour ago
Sr Client Onboarding & Acct Serv Specialist
Ventum Financial Corp.
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
The Senior Client Onboarding & Account Services Associate is a senior operational resource responsible for complex client onboarding and account servicing, Mako testing and support, Advisor…
Added 2 hours ago
Chief Information Security Officer
University of Alberta
AB · Edmonton, AB
Full-time
Reporting to the Chief Information Officer (CIO), Associate Vice-President of Information Services & Technology (IST), the Chief Information Security Officer (CISO) provides leadership to…
Added 2 hours ago
Veterinarian, DVM, Birchmount Animal Hospital
VCA Canada
Calgary, AB
Full-time
Support senior pets by monitoring health, managing chronic conditions, and providing preventive care to maintain quality of life.
Added 2 hours ago
Associate, Global Credit Systems Solutions - Global Corporate Banking
Royal Bank of Canada
Toronto, ON
Full-time
As an Associate in Global Credit Systems Solutions (GCSS) within Global Corporate Banking, you will serve as the critical bridge between business stakeholders and IT partners, responsible…
Added 2 hours ago
Corporate Action Analyst
Swoon
Toronto, ON
Contract
Associate of Corporate Actions, this role requires an Independent, self-motivated individual that will provide daily Corporate Actions support of Firm Trading and Equity Finance accounts.…
Added 2 hours ago
Director, Experience
THE·TEAM
Toronto, ON
Full-time
Supervise multiple project teams consisting of Senior Managers, Managers, Associate Managers, Coordinators, Creative leads and Operation Managers, helping to determine resource allocations…
Added 2 hours ago
Senior Client Onboarding & Account Service Specialist
Ventum Financial
Vancouver, BC
Full-time
The Senior Client Onboarding & Account Services Associate is a senior operational resource responsible for complex client onboarding and account servicing, Mako testing and support, Advisor…
Added 2 hours ago
Analyst or Associate, Investment Banking, Corporate Finance Advisory - Toronto, ON
Scotiabank
Toronto, ON
…training with meaningful client exposure, working closely with senior bankers, corporate clients and rating agencies on complex financing and capital structure…
Added 2 hours ago
Senior Graphic Designer
JENNY BIRD
Toronto, ON
As Senior Graphic Designer at JENNY BIRD, you will play a key role in evolving and protecting the brand’s visual identity across digital, print, retail, wholesale and physical brand…

Senior Helpers

Admin & Scheduler

Surrey, BC, Canada

Pay: $18 to $25 CAD / hour
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Join a team that makes a difference in the lives of our clients and their families. If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Surrey is the company for you.

Our Admin & Schedule Coordinator will be a vital team member in the daily operations of our company. Our Admin & Schedule Coordinator will ensure that our clients receive the care they need from our caregiving team. individuals who enjoys organizing schedules for best coverage, recordkeeping, problem-solving, and customer service will love this job are encouraged to apply!

Why Work for Senior Helpers?

Great Place to Work® Certified - 91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
Autonomy - We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
Task Variety - We provide an engaging workday that uses your various skill sets to avoid monotony

General Duties and Responsibilities but not limited to:

Manages workload based on goals, initiative, and prioritization.
Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case.
Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts.
Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client/family.
Track and record in company software for all scheduling changes.
Accept on-call duty averaging two weeks per month and as directed by supervisor.
Communicate and provide input to the internal staff on hiring needs on a regular basis.
May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc. in computer software. Collects new documents as directed, notifies supervisor when new documents cannot be obtained.
Audits timecards on a regular basis to ensure hours match scheduled hours.
Demonstrate an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
Coordinate shift back-fill activities in the event of caregiver tardiness or absences.
Act as point of contact with client family regarding schedules.
Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.
Works in conjunction with supervisor in resolving complaints, incidents, and injuries.

What We’re Looking For Our Scheduler to Have:

High School Diploma or equivalent (GED) is required, Associate’s degree preferred
Previous experience in customer service preferred
Minimum of one year in a staffing/scheduling/logistics position preferred
Knowledge of general home care/healthcare staffing preferred
Excellent organization and communication skills
Quick-thinking and astute decision-making skills
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast-paced environment
Excellent problem-solving and creative-solution abilities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news

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More about this job

Responsibilities

Coordinate caregiver assignments and schedules to meet client care plans, maintain complete schedules in advance, and respond to call-outs, emergencies, and coverage conflicts. Communicate schedule changes with clients and families, track updates in company software, audit timecards, and support caregiver records and staffing needs.

Requirements

A high school diploma or GED is required, and an associate degree is preferred; customer service experience and at least one year in staffing, scheduling, or logistics are preferred. Candidates should have strong organizational, communication, decision-making, multitasking, and problem-solving abilities, with healthcare or home-care staffing knowledge preferred.

Skills

Scheduling
Organization
Recordkeeping
Problem-Solving
Customer Service
Communication
Decision-Making
Multitasking
Timecard Auditing
Caregiver Coordination
Client Relations
Conflict Resolution
Staffing
Prioritization
Adaptability
Telephone Communication

Benefits

Professional Growth
Positive Work Environment
Team Support
Autonomy
Variety Of Tasks

Visa sponsorship

Not detected in the job text

Keywords

Home Care
Healthcare Staffing
Caregiver Scheduling
Care Plans
Client Assessments
Schedule Coordination
Shift Coverage
Call-Outs
Emergency Scheduling
Backfill Coordination
Gross Profit Margin
Timecard Auditing
Recordkeeping
Company Software
Caregiver Files
Licensing
Insurance Documentation
Hiring Needs
Client-Family Communication
Customer Service
Complaint Resolution
Incident Management
Injury Reporting
On-Call Duty
Staffing
Logistics

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