Sales and Operations Support Assistant

🌍 About Senstronic

Senstronic is a global technology company specializing in industrial electronics, sensing solutions, and automation technologies. We design, manufacture, and distribute innovative products that help customers improve safety, efficiency, and performance in demanding environments. With headquarters in France, manufacturing sites across Europe, and subsidiaries in Germany, Spain, Italy, the United States, Mexico, Brazil, and South Africa, we support leading automotive manufacturers and suppliers while expanding into markets such as industrial automation, agricultural equipment, and rail transportation.

🚀 Your Mission

As part of our Sales Department and working closely with our international subsidiaries, you will play a key role in supporting our commercial operations and ensuring excellent customer service. You will:

✅ Enter, validate, and monitor customer orders from receipt through delivery

✅ Generate order acknowledgements, proforma invoices, and customer documentation ✅ Monitor delivery schedules and communicate lead times to customers

✅ Prepare and process customer invoices

✅ Coordinate domestic and international shipments with logistics partners

✅ Manage delivery delays, customer claims, and commercial inquiries

✅ Maintain accurate customer, order, and pricing data within ERP and CRM systems

✅ Support the sales team with customer follow-up, quotations, and administrative activities

✅ Collaborate closely with production, quality, logistics, and international teams to ensure customer satisfaction

✅ Monitor customer-specific inventory levels and support stock coordination activities ✅ Contribute to the continuous improvement of sales administration and customer service processes This role involves daily interaction with both national and international customers.

🎓 Education

• Minimum Associate Degree (DEC), Bachelor's Degree, or equivalent in Business Administration, International Trade, Customer Service, Supply Chain, or a related field

💼 Experience

• Recent graduates and junior candidates are encouraged to apply

• Previous successful experience in Sales Administration, Customer Service, Order Management, or a similar role

• Experience in an international environment is considered a strong asset

• Experience with ERP and CRM systems is highly preferred

• Knowledge of logistics, transportation, inventory management, and invoicing processes is a plus

• Experience coordinating multiple stakeholders and managing customer requests in a fast-paced environment

🛠 Skills

• Strong organizational and time-management skills

• Excellent attention to detail and accuracy

• Ability to manage multiple priorities simultaneously

• Proactive, solution-oriented, and customer-focused mindset

• Strong communication and interpersonal skills

• Excellent teamwork and collaboration abilities

• Proficiency with Microsoft Office Suite, ERP, and CRM systems

• Ability to work independently while maintaining a high level of accountability

• Strong problem-solving and follow-up skills

🌐 Languages

• Professional proficiency in English required

• French is considered an asset

📍 Location & Working Conditions

📍 Missisaugua, Ontario (Canada)

📅 Temporary position available immediately

⏰ Full-time position

💰 Compensation based on experience and qualifications

⭐ Why Join Senstronic? ✔ Join an innovative international company recognized for its expertise in sensing solutions ✔ Work in a multicultural environment with customers and colleagues worldwide ✔ Become part of a dynamic and collaborative team ✔ Gain exposure to international commercial operations, logistics, and customer management ✔ Develop your skills in sales administration, customer service, supply chain coordination, and international business ✔ Collaborate closely with global teams and contribute directly to customer satisfaction and business success ✔ Enjoy opportunities for professional growth within a growing international organization