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Added 3 mins ago
BV
ACTING MANAGER
Bikini Village
Ottawa, ON
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 3 mins ago
VC
Vans: Assistant Gérant - Premium Outlets Montreal
VF Corporation
Mirabel, QC
- $23.6 to $31.2 CAD / hour
- Full-time
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 3 mins ago
V
Vans: Assistant Gérant - Premium Outlets Montreal
Vans
Mirabel, QC
- $23.6 to $31.2 CAD / hour
- Full-time
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 3 mins ago
MANAGER
Boutique La Vie En Rose
Brossard, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 3 mins ago
ACTING MANAGER
Boutique La Vie En Rose
Ottawa, ON
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 17 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Corner Brook, NL
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 18 mins ago
WE
[Wattpad] Delivery Manager
WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
Toronto, ON
- Full-time
…webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem,…
Added 18 mins ago
Maintenance Supervisor - Weekend Shift
Riverside Natural Foods Ltd.
Toronto, ON
Support new CAPEX projects through verification of spare parts availability, timely training programs, commissioning support, and developing preventive maintenance program.
Added 32 mins ago
PM
Quality Compliance Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
…continual flow of creation, unique ideas, and a steady pipeline of new and exciting products that provide safe and effective results. With regulatory approvals from the US FDA and Health…
Added 32 mins ago
RN
Maintenance Supervisor - Weekend Shift
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
Support new CAPEX projects through verification of spare parts availability, timely training programs, commissioning support, and developing preventive maintenance program.
Added 33 mins ago
Health and Safety Coordinator
VCNA
Toronto, ON
Assist in VCNA policy and program development, including: monthly safety package, alerts, posters and other safety material
Added 33 mins ago
MI
Tool & Die Maker Certified
Magna International
Markham, ON
- Full-time
Develops new dies; advanced trouble-shooting and problem-solving solution skills; makes changes to meet or exceed quoted rates and improve product capability
Added 33 mins ago
S
Senior Environmental Coordinator
Stelco
Hamilton, ON
- Full-time
Own the development, evaluation and implementation of source reduction and environmental control solutions and recommend operational and capital improvements to improve performance and meet…
Added 48 mins ago
MI
Customer Quality Engineer
Magna International
Newmarket, ON
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 48 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 48 mins ago
Customer Coordinator
Molson Coors
Toronto, ON
…Sales Team by driving flawless execution of sales initiatives, product launches, and key projects across the province. Reporting to the Sales Enablement Manager, you will play a critical…
Added 48 mins ago
E
Facilities Maintenance Specialist - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- Up to $55,000 CAD / year
- Full-time
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced…
Added 48 mins ago
GD
Mechanical Engineer, Design
General Dynamics Missions System International
Calgary, AB
- Full-time
Support the Mechanical Engineering Team Lead and Program Manager in achieving project objectives and meeting DND customer delivery requirements in accordance with GDMS-C processes and…
Added 1 hour ago
GD
Mechanical Engineer, Design
General Dynamics Mission Systems–Canada
Calgary, AB
- $77,000 to $93,000 CAD / year
- Full-time
Support the Mechanical Engineering Team Lead and Program Manager in achieving project objectives and meeting DND customer delivery requirements in accordance with GDMS-C processes and…
Added 1 hour ago
E
Facilities Maintenance Specialist - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- $55,000 CAD / year
- Full-time
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced…
Added 1 hour ago
Business Development Manager
Execulink Telecom
Woodstock, ON
Required to work in office a minimum of 3 days per week (Tuesday, Wednesday, Thursday)
Added 1 hour ago
GD
Mechanical Engineer, Design
General Dynamics Mission Systems–Canada
Calgary, AB
- $77,000 to $93,000 CAD / year
- Full-time
Support the Mechanical Engineering Team Lead and Program Manager in achieving project objectives and meeting DND customer delivery requirements in accordance with GDMS-C processes and…
Added 1 hour ago
TS
Community & Family Services Worker
The Salvation Army Canada and Bermuda Territory
Saugeen Shores, ON · Port Elgin, ON · Owen Sound Community Church - Saugeen Shores CFS
- Part-time
Under the direction of the Community and Family Services Manager, assist with new and existing program and service provisions in the community.
Added 1 hour ago
SD
Beauty Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 1 hour ago
AW
Portfolio Manager -Agency
Arterra Wines Canada
Mississauga, ON
- Full-time
Experience with brand management, product management, new product development, GTM, and commercial strategy development and execution.

Sentrex Health Solutions

Bilingual Field Nurse Case Manager (Atlantic/QC) - Hybrid

Moncton, NB, Canada
Halifax, NS, Canada
Quebec, QC, Canada

Hybrid

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Experience: 2-4 years of experience of clinical experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Type: Full Time

Department: Patient Programs

Work Location: New Brunswick, Nova Scotia & Quebec

Work Arrangement: Hybrid

Work Hours: Monday to Friday - within hours of 8:00am - 8:00pm (EST)

Travel Required: Yes - within assigned geographic region up to 75% to support clinics

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Field Nurse Case Manager (FNCM) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by Sentrex Health Solution. The FNCM is responsible for managing all aspects of program support and may act as a primary point of contact to their assigned health care providers (HCP) and ensures patients are provided easy access to the support program and to their drug therapy. In addition, FNCM will assist the prescribing physician to complete patient enrolment; including on-site visits to the physician office to gather all pertinent and appropriate information to complete the necessary forms in a concise, organized and professional manner.

This is a field‑based role, with most of the time spent traveling to and working directly at clinics throughout the assigned geographic region.

A Day in the Life (What you will do here):

Adhere to Sentrex Policies and Procedures.
Perform HCP and patient registration activities, according to program protocols and applicable departmental procedures.
Process data entry activities of pertinent information received at different points of contact during the delivery of program services.
Provide answers to general inquiry calls submitted via telephone or web-based platforms on program services, disease state or product related questions, based on information provided as part of the program materials.
Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management.
Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team.
Telephone support (including maintenance calls and adherence support both inbound and outbound as needed).
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy. disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
Work directly with the care navigator and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed.
Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services.
Must be able to identify and report adverse events to Health Canada, Med Info and enter source system and third-party systems as per training on updated Pharmacovigilance requirements.
Maintains confidentiality of client and corporate information and discusses same only with appropriate personnel.
Liaise with physicians’ offices, pharmacies, infusion services providers and other parties to provide comprehensive and coordinated service to patients and physicians and resolve issues as they arise.
Participate in ongoing internal and/or external continuing education activities.
Perform patient enrolment into the program and complete required follow-ups, according to program protocols and applicable departmental procedures.
Proactively offer support and advocacy to patients and HCP which includes but is not limited to enrollment, facilitation of coverage renewals, and changes throughout. the patient journey, as well as facilitating reimbursement support to physicians and patients.
Provide ongoing support on disease state or product related questions, based on information provided as part of the program's materials, to ensure patient. adherence, as dictated by the needs of the patient.
Follow the program protocols to ensure that the most appropriate next step is scheduled to ensure continuity of service delivery to patients.
Requires traveling to physician’s offices as requested by the physician’s office and/or the reporting manager.
Strong analytical and problem-solving skills to address barriers and optimize patient care processes.
Demonstrates strong customer service skills, with the ability to build trust and rapport with HCPs, patients, and stakeholders.
Additional duties as determined by your manager.

What you need to ensure you are set up for success:

Must be a Registered Nurse in good standing with the College of Nurses of their respective province
2-4 years of experience of clinical experience
Experience in Patient Support Program is an strong asset
Experience in oncology, gastro or rheumatology
Proven ability to work in a team environment
Ability to resolve conflict in a professional matter
Bilingualism in English and French is required

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Field Nurse Case Manager coordinates patient support programs, manages patient enrollment, and provides clinical education to patients and healthcare providers. This role involves traveling to clinics to facilitate therapy access, monitor patient compliance, and report adverse events according to regulatory protocols.

Requirements

Candidates must be a Registered Nurse in good standing with 2-4 years of clinical experience, preferably in oncology, gastro, or rheumatology. Bilingualism in English and French is required, along with strong organizational and interpersonal skills.

Skills

Registered nurse
Case management
Patient support
Oncology
Gastroenterology
Rheumatology
Bilingualism
Clinical monitoring
Pharmacovigilance
Adverse event reporting
Patient advocacy
Reimbursement support
Customer service
Conflict resolution
Data entry
Analytical skills

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
Long-term disability insurance
Employee and dependent life insurance
Employee and family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

Registered Nurse
Case Management
Patient Support Program
Oncology
Gastroenterology
Rheumatology
Pharmacovigilance
Health Canada
Clinical Monitoring
Patient Advocacy
Reimbursement
Bilingual
Field-based
Healthcare Provider
Therapy Adherence
Patient Enrollment
Medical Support
Disease Management
Customer Service
Analytical Skills
Problem-solving
Communication
Collaboration
Specialty Pharmacy
Distribution
Patient Journey
Regulatory Compliance
Healthcare
Clinical Experience
Professional Development

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Work requirements

Jobs in Canada