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Added 10 mins ago
NW
Intake Coordinator - Admin Support (OBTP)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
As a member of the Bridging Training Program Team, you will be involved in providing support to all service users of Newcomer Women’s Services Toronto (NEW). The Coordinator is the first…
Added 25 mins ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 25 mins ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 25 mins ago
R|
Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the Animal Resources Division Manager, the candidate performs animal care-related duties, technical procedures and administrative duties related to the care…
Added 25 mins ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group
Added 25 mins ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group
Added 25 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 25 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 25 mins ago
CN
Operations Specialist, Recycle Fuel Fabrication Laboratories (RFFL)
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Maintaining and continuously improving the Facility Systems Health Program to support safe, reliable, and efficient facility operations.
Added 25 mins ago
NC
Facilities Coordinator (26-43)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Campus Manager, Timmins, the Facilities Coordinator will be responsible for coordination of facilities booking requests for the Timmins Campus and timetabling.
Added 25 mins ago
MU
PC CONSULTANT III (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…Falls-Windsor and Gander, with reporting responsibilities to the Manager of Collaboration and Service Delivery at the OCIO on the St. John’s campus, as well as the BScN Program Coordinator…
Added 25 mins ago
A
Dietary Aide Regular Part Time AgeCare Villa Forum-2
AgeCare
Mississauga, ON
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 25 mins ago
AC
Campus Recruiter
ATS Corporation
Cambridge, ON
- Full-time
Full cycle recruitment for the intern/co-op/apprenticeship program and supports full-time entry-level jobs recruitment
Added 25 mins ago
MO
Senior Accountant
March of Dimes Canada
Toronto, ON
- $70,000 to $75,000 CAD / year
- Full-time
Perform a range of professional and detailed accounting activities program including accounts reconciliation, journal entries, month-end, and year- end close, review of account receivable…
Added 25 mins ago
SM
Occupational Health Nurse, Abilities and Health
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to the Manager, Abilities and Health, WHSW, the OHN will work with a multi-disciplinary team to provide care to healthcare workers and to promote a culture of safety at Unit…
Added 25 mins ago
L
Manager, Retail Design Development
lululemon
Vancouver, BC
- Full-time
The Manager, Retail Design Development leads technical design excellence within lululemon's Store Design organization, ensuring retail concepts are translated into high-quality, buildable,…
Added 25 mins ago
W
Front End Checkout Team Associate - (Cashier and Self-Checkout Attendant)
Walmart
Langford, BC
- Part-time
2.Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 25 mins ago
Senior Accountant
March of Dimes Canada
Toronto, ON
Perform a range of professional and detailed accounting activities program including accounts reconciliation, journal entries, month-end, and year- end close, review of account receivable…
Added 40 mins ago
R
Senior Program Manager, Policy and Regulatory Affairs
Remitly
Vancouver, BC
- Full-time
As a Senior Program Manager for Policy and Regulatory Affairs (PRA), you'll be a key principal on our Global Policy and Regulatory Affairs team. You will be responsible for shaping and…
Added 40 mins ago
U
Account Executive
UPS
Kitchener, ON
- Full-time
…The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer…
Added 40 mins ago
U
Account Executive
UPS
Kitchener, ON
- Full-time
…The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer…
Added 55 mins ago
Clarity Operations Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Clarity Operations Manager leads the team responsible for supporting and enhancing Canada Life's project and portfolio management tools, primarily Clarity PPM. Managing a business…
Added 55 mins ago
Product Analyst
Barracuda Networks Inc.
Ottawa, ON
…email security easier to administer. As an Associate Product Manager you will turn customer evidence into well-defined product improvements and own a focused feature or administrator…
Added 55 mins ago
DT
Onsite Field Services Technician, Sudbury - Polycom
DXC Technology
ON · CAN ON Home based (CSC Location)
- Full-time
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health,…
Added 55 mins ago
Nurse 2 - Urgent Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Sentrex Health Solutions

Bilingual Field Nurse Case Manager (Atlantic/QC) - Hybrid

Moncton, NB, Canada
Halifax, NS, Canada
Quebec, QC, Canada

Hybrid

Full-time

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Job details

Job type: Full-time
Workplace: Hybrid
Experience: 2-4 years of experience of clinical experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Type: Full Time

Department: Patient Programs

Work Location: New Brunswick, Nova Scotia & Quebec

Work Arrangement: Hybrid

Work Hours: Monday to Friday - within hours of 8:00am - 8:00pm (EST)

Travel Required: Yes - within assigned geographic region up to 75% to support clinics

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Field Nurse Case Manager (FNCM) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by Sentrex Health Solution. The FNCM is responsible for managing all aspects of program support and may act as a primary point of contact to their assigned health care providers (HCP) and ensures patients are provided easy access to the support program and to their drug therapy. In addition, FNCM will assist the prescribing physician to complete patient enrolment; including on-site visits to the physician office to gather all pertinent and appropriate information to complete the necessary forms in a concise, organized and professional manner.

This is a field‑based role, with most of the time spent traveling to and working directly at clinics throughout the assigned geographic region.

A Day in the Life (What you will do here):

Adhere to Sentrex Policies and Procedures.
Perform HCP and patient registration activities, according to program protocols and applicable departmental procedures.
Process data entry activities of pertinent information received at different points of contact during the delivery of program services.
Provide answers to general inquiry calls submitted via telephone or web-based platforms on program services, disease state or product related questions, based on information provided as part of the program materials.
Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management.
Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team.
Telephone support (including maintenance calls and adherence support both inbound and outbound as needed).
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy. disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
Work directly with the care navigator and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed.
Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services.
Must be able to identify and report adverse events to Health Canada, Med Info and enter source system and third-party systems as per training on updated Pharmacovigilance requirements.
Maintains confidentiality of client and corporate information and discusses same only with appropriate personnel.
Liaise with physicians’ offices, pharmacies, infusion services providers and other parties to provide comprehensive and coordinated service to patients and physicians and resolve issues as they arise.
Participate in ongoing internal and/or external continuing education activities.
Perform patient enrolment into the program and complete required follow-ups, according to program protocols and applicable departmental procedures.
Proactively offer support and advocacy to patients and HCP which includes but is not limited to enrollment, facilitation of coverage renewals, and changes throughout. the patient journey, as well as facilitating reimbursement support to physicians and patients.
Provide ongoing support on disease state or product related questions, based on information provided as part of the program's materials, to ensure patient. adherence, as dictated by the needs of the patient.
Follow the program protocols to ensure that the most appropriate next step is scheduled to ensure continuity of service delivery to patients.
Requires traveling to physician’s offices as requested by the physician’s office and/or the reporting manager.
Strong analytical and problem-solving skills to address barriers and optimize patient care processes.
Demonstrates strong customer service skills, with the ability to build trust and rapport with HCPs, patients, and stakeholders.
Additional duties as determined by your manager.

What you need to ensure you are set up for success:

Must be a Registered Nurse in good standing with the College of Nurses of their respective province
2-4 years of experience of clinical experience
Experience in Patient Support Program is an strong asset
Experience in oncology, gastro or rheumatology
Proven ability to work in a team environment
Ability to resolve conflict in a professional matter
Bilingualism in English and French is required

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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More about this job

Responsibilities

The Field Nurse Case Manager coordinates patient support programs, manages patient enrollment, and provides clinical education to patients and healthcare providers. This role involves traveling to clinics to facilitate therapy access, monitor patient compliance, and report adverse events according to regulatory protocols.

Requirements

Candidates must be a Registered Nurse in good standing with 2-4 years of clinical experience, preferably in oncology, gastro, or rheumatology. Bilingualism in English and French is required, along with strong organizational and interpersonal skills.

Skills

Registered nurse
Case management
Patient support
Oncology
Gastroenterology
Rheumatology
Bilingualism
Clinical monitoring
Pharmacovigilance
Adverse event reporting
Patient advocacy
Reimbursement support
Customer service
Conflict resolution
Data entry
Analytical skills

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
Long-term disability insurance
Employee and dependent life insurance
Employee and family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

Registered Nurse
Case Management
Patient Support Program
Oncology
Gastroenterology
Rheumatology
Pharmacovigilance
Health Canada
Clinical Monitoring
Patient Advocacy
Reimbursement
Bilingual
Field-based
Healthcare Provider
Therapy Adherence
Patient Enrollment
Medical Support
Disease Management
Customer Service
Analytical Skills
Problem-solving
Communication
Collaboration
Specialty Pharmacy
Distribution
Patient Journey
Regulatory Compliance
Healthcare
Clinical Experience
Professional Development

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