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Added 7 mins ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
Under the supervision of the Manager, Gallery Engagement and working closely with the Gallery Activation Coordinator, you will provide daily guidance to Gallery Assistants and volunteers as…
Added 7 mins ago
MD
Agency Chief Financial Officer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…a strong focus on relationship management, stakeholder and customer engagement and satisfaction, strategic partnership, process management, and change leadership qualities. We are looking…
Added 7 mins ago
XR
Community Coordinator
Xai Robotics
Standard, AB
- Part-time
At Xai Robotics, the parent experience matters.
Added 7 mins ago
BG
Sales Coordinator
Brandt Group of Companies
Saguenay, QC · Chicoutimi, QC
- Full-time
The Sales Coordinator is responsible for providing sales support to the whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of…
Added 7 mins ago
BG
Coordonnateur·trice des ventes | Sales Coordinator
Brandt Group of Companies
Trois-Rivières, QC
- Full-time
The Sales Coordinator is responsible for providing sales support to the whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of…
Added 7 mins ago
Reliability Coordinator
Domtar Products
Port Mellon, BC
Reporting to the Maintenance Superintendent, the Reliability Coordinator will lead the implementation and execution of reliability excellence initiatives, applying a reliability-centered…
Added 7 mins ago
SC
Bilingual Care Coordinator (Part-time, Weekends & Evenings)
Shift Collab
Remote, Canada
- Part-time
- Remote
Training or experience in healthcare customer service, medical administration, or supporting vulnerable populations
Added 22 mins ago
BG
Wholegoods Order Fulfillment Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Tractor Ltd is currently seeking a Wholegood Order Fulfillment Coordinator for our Regina, SK location.
Added 22 mins ago
TL
Quality Assurance & Food Safety Coordinator
Trebley Logistics
Dartmouth, NS
- Full-time
…Dartmouth. We are looking for a Quality Assurance & Food Safety Coordinator to help develop and maintain our food safety and quality programs as we work toward SQF…
Added 22 mins ago
BH
Property Representative 1 - Distribution Acquisitions
BC Hydro
Vancouver, BC
- Full-time
Four (4) years experience in the Property Coordinator 2 job or in progressively more responsible real estate related positions with equivalent experience gained in the acquisition/sale of…
Added 22 mins ago
Project Coordinator
City of Edmonton
AB
Demonstrated experience in customer service, community engagement, and managing relationships with diverse groups
Added 22 mins ago
CE
Yard Coordinator
Cooper Equipment Rentals Limited
Dartmouth, NS
- Full-time
We are looking for customer-oriented, motivated individuals to join our professional team.
Added 37 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Industries is currently seeking a Dealer Development Sales Coordinator for our Regina, SK location.
Added 37 mins ago
BG
Sales Coordinator–Rental Operations
Brandt Group of Companies
AB · Edmonton, AB
- Full-time
The Sales Coordinator - Rental Operations supports the daily rental and sales operation by coordinating customer service, equipment availability, logistics, inventory, and sales…
Added 37 mins ago
BG
Sales Coordinator
Brandt Group of Companies
Vernon, BC
- Full-time
The Sales Coordinator is responsible for providing sales support to the whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of…
Added 37 mins ago
Access Control Coordinator - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Vancouver Convention Centre is currently hiring a Casual Access Control Coordinator to join the team.
Added 37 mins ago
Program Coordinator - Women in Trades
Enercare
Markham, ON
The Program Coordinator will provide planning, coordination and program coordination and operational support for the Women in Trades Committee and related skills training initiatives and…
Added 37 mins ago
Access Control Coordinator - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Vancouver Convention Centre is currently hiring a Casual Access Control Coordinator to join the team.
Added 37 mins ago
TC
Part Time Zumba Instructor
The Corporation of the Town of Ajax
Ajax, ON · McLean Community Centre
- Part-time
Reporting to the Fitness Coordinator, the Zumba® Instructor is accountable for planning, implementing and facilitating safe, effective, and motivating Zumba® classes.
Added 37 mins ago
TC
Part Time Yoga Instructor
The Corporation of the Town of Ajax
Ajax, ON
- Part-time
…others to live an active lifestyle. Reporting to the Fitness Coordinator, the Yoga Instructor is accountable for planning, implementing and facilitating safe, effective and motivating Yoga…
Added 37 mins ago
FT
Logistics Coordinator
FLS Transportation Services (USA) Inc.
Calgary, AB
- Full-time
FLS Transportation Service seeks an energetic Transportation Brokerage Logistics Coordinator to join our rapidly growing organization.
Added 37 mins ago
II
Logistics Coordinator
Isabey Interiors
Kelowna, BC
- Full-time
Keep shipments moving and everyone informed. We’re looking for a Logistics Coordinator in Kelowna to track furniture shipments, coordinate freight information, and follow through on the…
Added 37 mins ago
AE
Allocations Coordinator - NAM
Arc'teryx Equipment
North Vancouver, BC
- $62,000 to $77,000 CAD / year
- Full-time
As an Allocations Coordinator, you play an integral part of the sales and distribution process, working alongside Wholesale Territory Managers, Brand Store and Factory Outlet teams. You…
Added 37 mins ago
UC
Sales Coordinator -CPG/Retail
Upper Canada Soap
Mississauga, ON
- Full-time
As our Sales Coordinator, you will play an essential role at the heart of our team, ensuring the seamless execution of sales operations within a fast-paced, trend-driven beauty and CPG…
Added 37 mins ago
HG
HR Coordinator, Systems & Administration
Hendrix Genetics
Kitchener, ON
- $65,000 to $75,000 CAD / year
- Full-time
The HR Coordinator, Systems & Administration role is an operational and service-oriented position working across multiple business units. The role will ensure efficient and accurate…

Sentrex Health Solutions

Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)

Markham, ON, L3R 6A7, Canada

The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. · Full-time

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Job details

Pay: The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly.
Job type: Full-time
Experience: Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Type: Full Time, Fixed term

Department: IT

Work Location: Markham, ON

Work Arrangement: Onsite

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Technical Support Coordinator is a member of the Sentrex IT department reporting to the Senior Manager, IT Operations and Infrastructure and is focused on ensuring that employee onboarding and offboarding's are completed accurately and on time.

A Day in the Life (What you will do here):

Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Creating\disabling user ID’s and managing permissions as needed
Packaging and shipping onboarding equipment directly to new hires
Following up on assigned tickets to ensure timely resolution and closure
Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Escalation of IT tickets to Sentrex’s second-level support teams or external vendor’s support as needed
Adhere to Sentrex & IT policies & SOP’s
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Providing timely status reports of projects, incident tickets, and any other assigned tasks
Show a commitment to implementing personal behavior changes that will lead to improved service excellence
In addition, the Technical Support Coordinator may be called upon to back fill the Technical Support Analyst’s duties as needed.
Additional duties as requested by the Manager.

What you need to ensure you are set up for success:

Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Full fluency in English is required; fluency in French is an asset
Excellent communication skills, both written and verbal
Customer service support experience in a fast-paced environment
Superior interpersonal skills with a client-service orientation
Experience providing how-to support in addition to traditional technical support
Able to explain technical concepts in user-friendly terms
Solid IT technical foundation
Experience in a managed Microsoft Windows desktop environment
Experience using Azure to manage users and devices
Experience in the following areas is also an asset:
- Cloud-based VOIP Telephony
- Documentation\end-user guide writing
- Writing PowerShell scripts to automate tasks
- ITIL knowledge\certification as it relates to Helpdesk functions
Healthcare or Pharmaceutical industry experience is an asset
Strong analytical and problem-solving skills
Self-motivated, creative, and able to find innovative solutions with the resources at hand
Quick learner who is curious, inquisitive, and willing to learn
Able to adapt to changing priorities and deadlines
Strong understanding of business processes
Highly attentive to detail
Capable of preparing thorough and clear documentation of incidents
Documentation of processes, work instructions, and procedures
Be fiscally aware and adhere to available budgets

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program
The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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More about this job

Responsibilities

The Technical Support Coordinator manages IT ticketing, user onboarding and offboarding, and equipment provisioning. They also provide first-level technical support and escalate complex issues to second-level teams or vendors.

Requirements

Candidates must have 3-5 years of IT experience supporting end-users and proficiency in Microsoft Windows and Azure environments. Strong communication skills and a client-service orientation are essential for success in this role.

Skills

IT support
User onboarding
Ticketing system
Microsoft Windows
Azure
Technical documentation
Customer service
Communication skills
Problem-solving
VOIP telephony
PowerShell
ITIL
Analytical skills
Hardware provisioning

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
LTD insurance
Employee & family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure
Ticketing System
User Management
Onboarding
Offboarding
Microsoft Windows
Azure
VOIP
PowerShell
ITIL
Helpdesk
Technical Support
Hardware
Documentation
Pharmaceutical
Healthcare
Service Excellence
Troubleshooting
Automation

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