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Added 3 mins ago
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Full Time Relief Pharmacist - Vancouver Island
Walmart
Nanaimo, BC
- Full-time
The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 17 mins ago
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Sr. Project Coordinator
AIIM
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our…
Added 17 mins ago
GW
Events Coordinator
Gowling WLG
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
We are seeking an Events Coordinator to join our Toronto office for a 13 month contract!
Added 32 mins ago
AR
Export Coordinator
ABC Recycling
Burnaby, BC
- $50,000 to $60,000 CAD / year
- Full-time
ABC Recycling Ltd. is seeking a detail-oriented and organized Export Coordinator to join our team. The successful candidate will be responsible for coordinating domestic and international…
Added 47 mins ago
WC
Full Time Relief Pharmacist - Vancouver Island
Walmart Canada
Nanaimo, BC
- Full-time
Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 47 mins ago
RA
Facilities Coordinator
Rise Air
Saskatoon, SK
- Full-time
The Facilities Coordinator oversees building operations, maintenance, and facility systems across all company bases, ensuring assets are maintained to a high standard and employees and the…
Added 47 mins ago
WC
Relief Pharmacist
Walmart Canada
Waterloo, ON
- Full-time
Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 48 mins ago
NP
Coordinator, Maintenance & Projects
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we…
Added 48 mins ago
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Recruitment Coordinator, Qualico
Qualico
Winnipeg, MB
- Full-time
As the Recruitment Coordinator you keep recruitment activities organized, accurate and moving forward. You will coordinate job postings, administer reference and background checks and…
Added 48 mins ago
Marketing Coordinator
Audiokinetic
Montreal, QC
We are looking for a highly organized, proactive, and hands-on Marketing Coordinator to coordinate and execute projects across marketing. This role is for someone who enjoys making things…
Added 48 mins ago
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Human Resources Director- Hybrid- Construction Sector
OpTalent
Toronto, ON · Etobicoke (Islington Avenue), Ontario
- Full-time
Build internal recruitment capabilities while leveraging external recruitment partners when specialized expertise is required.
Added 48 mins ago
Global Mobility Coordinator
University of Toronto
Toronto, ON
As the Global Mobility Coordinator, you will act as the main point of contact for all inbound and outbound exchange and study abroad students from UTSC campus and will coordinate and…
Added 1 hour ago
FR
Sales Coordinator
Fraserway RV
Abbotsford, BC
- Full-time
Are you an experienced Sales Coordinator, Service Writer, or administrative professional who thrives in a fast-paced dealership environment?
Added 1 hour ago
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Parts and Operations Coordinator - Stettler
Foremost
AB · Stettler, AB
- Full-time
Foremost is seeking an organized, detail-oriented individual to join our Stettler operations as a Parts & Operations Coordinator, reporting through the Project Coordination group. The…
Added 1 hour ago
TC
Retail Store Coordinator Full Time Winners Combo - Strawberry Hills
TJX Companies
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
A
Marketing Coordinator
Audiokinetic
Montreal, QC
- Full-time
We are looking for a highly organized, proactive, and hands-on Marketing Coordinator to coordinate and execute projects across marketing. This role is for someone who enjoys making things…
Added 1 hour ago
AC
Operations Coordinator
AVI-SPL Canada
Montreal, QC
- Full-time
As an Operations Coordinator, you will support the Systems Integration leadership and office resources with a wide variety of assignments and tasks to support ongoing operation of the…
Added 1 hour ago
AC
Operations Coordinator
AVI-SPL Canada
Montreal, QC
- Full-time
As an Operations Coordinator, you will support the Systems Integration leadership and office resources with a wide variety of assignments and tasks to support ongoing operation of the…
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
FI
Planning and Readiness Coordinator
Fleetway Inc.
Halifax, NS
- Full-time
The Planning & Readiness Coordinator is a central contributor to integrated planning, readiness management, governance, and reporting activities across the program. Working closely with…
Added 1 hour ago
CO
Senior Communications Specialist
College of Pharmacists of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Chief Operations Officer, the Senior Communications Specialist leads the development and implementation of communication strategies that support CPhM's mandate, strategic…
Added 2 hours ago
Parking Operations & Permits Coordinator
City of Mississauga
Mississauga, ON
The role provides technical support to both internal and external clients by responding to inquiries and requests from Council, City staff, and members of the public. Responsibilities…
Added 2 hours ago
SH
Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)
Sentrex Health Solutions
Markham, ON
- Full-time
The Technical Support Coordinator is a member of the Sentrex IT department reporting to the Senior Manager, IT Operations and Infrastructure and is focused on ensuring that employee…
Added 2 hours ago
W
Relief Pharmacist
Walmart
Waterloo, ON
- Full-time
The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 2 hours ago
K
Project Coordinator / Group Administrator
Kelly
Mississauga, ON
- $31 to $36 CAD / hour
- Contract
The bank is seeking a highly organized and detail-oriented Project Coordinator / Group Administrator to support departmental operations, workforce management, and leadership activities. The…

Sentrex Health Solutions

Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)

Markham, ON, L3R 6A7, Canada

The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. · Full-time

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Job details

Pay: The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly.
Job type: Full-time
Experience: Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Type: Full Time, Fixed term

Department: IT

Work Location: Markham, ON

Work Arrangement: Onsite

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Technical Support Coordinator is a member of the Sentrex IT department reporting to the Senior Manager, IT Operations and Infrastructure and is focused on ensuring that employee onboarding and offboarding's are completed accurately and on time.

A Day in the Life (What you will do here):

Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Creating\disabling user ID’s and managing permissions as needed
Packaging and shipping onboarding equipment directly to new hires
Following up on assigned tickets to ensure timely resolution and closure
Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Escalation of IT tickets to Sentrex’s second-level support teams or external vendor’s support as needed
Adhere to Sentrex & IT policies & SOP’s
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Providing timely status reports of projects, incident tickets, and any other assigned tasks
Show a commitment to implementing personal behavior changes that will lead to improved service excellence
In addition, the Technical Support Coordinator may be called upon to back fill the Technical Support Analyst’s duties as needed.
Additional duties as requested by the Manager.

What you need to ensure you are set up for success:

Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Full fluency in English is required; fluency in French is an asset
Excellent communication skills, both written and verbal
Customer service support experience in a fast-paced environment
Superior interpersonal skills with a client-service orientation
Experience providing how-to support in addition to traditional technical support
Able to explain technical concepts in user-friendly terms
Solid IT technical foundation
Experience in a managed Microsoft Windows desktop environment
Experience using Azure to manage users and devices
Experience in the following areas is also an asset:
- Cloud-based VOIP Telephony
- Documentation\end-user guide writing
- Writing PowerShell scripts to automate tasks
- ITIL knowledge\certification as it relates to Helpdesk functions
Healthcare or Pharmaceutical industry experience is an asset
Strong analytical and problem-solving skills
Self-motivated, creative, and able to find innovative solutions with the resources at hand
Quick learner who is curious, inquisitive, and willing to learn
Able to adapt to changing priorities and deadlines
Strong understanding of business processes
Highly attentive to detail
Capable of preparing thorough and clear documentation of incidents
Documentation of processes, work instructions, and procedures
Be fiscally aware and adhere to available budgets

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program
The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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More about this job

Responsibilities

The Technical Support Coordinator manages IT ticketing, user onboarding and offboarding, and equipment provisioning. They also provide first-level technical support and escalate complex issues to second-level teams or vendors.

Requirements

Candidates must have 3-5 years of IT experience supporting end-users and proficiency in Microsoft Windows and Azure environments. Strong communication skills and a client-service orientation are essential for success in this role.

Skills

IT support
User onboarding
Ticketing system
Microsoft Windows
Azure
Technical documentation
Customer service
Communication skills
Problem-solving
VOIP telephony
PowerShell
ITIL
Analytical skills
Hardware provisioning

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
LTD insurance
Employee & family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure
Ticketing System
User Management
Onboarding
Offboarding
Microsoft Windows
Azure
VOIP
PowerShell
ITIL
Helpdesk
Technical Support
Hardware
Documentation
Pharmaceutical
Healthcare
Service Excellence
Troubleshooting
Automation

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