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Added 3 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…presentations and sales resources that improve dealer and Territory Manager performance and business planning (45%). The third will be backup support for the order desk with a speciality…
Added 3 mins ago
BG
Territory Manager
Brandt Group of Companies
Zehner
- Full-time
…collaboratively with Operations Manger and other Territory Manager(s) to develop the territory sales…
Added 3 mins ago
QT
Desktop Senior Engineer(Banking/ Financial Services background)- Local to Montreal, QC
Q1 Technologies, Inc.
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Added 3 mins ago
Driver
Vast auto Distribution
Brockville, ON
Notify your manager in the event of problems.
Added 3 mins ago
Housekeeping Room Attendant
Northland Properties
Ottawa, ON
Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
Added 3 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when…
Added 3 mins ago
AE
AE - Store Team Leader (Store Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when…
Added 3 mins ago
Manager, Registration & Convocation (Temporary: November 2026 - December 2027)
Mohawk College
Hamilton, ON
Reporting to the Director, Enrolment Services and Supports, the Manager, Registration & Convocation plays a leadership role within the Registrar’s Office by providing direction and guidance…
Added 3 mins ago
A
Third Key Holder
Ardene
Saskatoon, SK
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 3 mins ago
A
Third Key Holder
Ardene
Saskatoon, SK
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 3 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 3 mins ago
BG
Foreman - Construction and Forestry
Brandt Group of Companies
Campbell River, BC
- Full-time
…also responsible for making recommendations to the Service Manager regarding technician skills, performance, and training…
Added 3 mins ago
BG
Foreman Service
Brandt Group of Companies
Prince George, BC
- Full-time
…also responsible for making recommendations to the Service Manager regarding technician skills, performance, and training…
Added 3 mins ago
A
System Access Administrator
Aviso
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
Reporting to the Senior Manager, Technology Support Services, the Systems Access Administrator is responsible for providing access to our Broadridge/Dataphile system to our external…
Added 3 mins ago
A
Store Manager
Ardene
Victoria, BC
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 3 mins ago
A
Store Assistant Manager
Ardene
Penticton, BC
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 3 mins ago
A
Store Assistant Manager
Ardene
Rouyn-Noranda, QC
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 3 mins ago
A
Store Assistant Manager
Ardene
Lasalle, ON
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 3 mins ago
FC
Manager, End User Services
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Under the direction of the Director, Information Technology and Security, the Manager, End User Services will lead the team that supports workplace technology across the organization. Based…
Added 3 mins ago
SB
Kitchen Team Member
Splitsville Bowl
Ottawa, ON
- Part-time
Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
Added 3 mins ago
BH
Properties Asset Planner (Project Manager)
BC Hydro
Vancouver, BC
- Full-time
…Properties for regulatory proceedings, including Revenue Requirement Applications, capital projects summaries, project applications and filings and submissions as…
Added 3 mins ago
A
Third Key Holder
Ardene
Kelowna, BC
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 3 mins ago
A
Store Assistant Manager
Ardene
Bridgewater, NS
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 3 mins ago
A
Store Manager
Ardene
Bridgewater, NS
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 3 mins ago
A
Store Manager
Ardene
Charlottetown, PE
- $23.5 CAD / hour
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…

Sentrex Health Solutions

Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)

Markham, ON, L3R 6A7, Canada

The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. · Full-time

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Job details

Pay: The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly.
Job type: Full-time
Experience: Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Type: Full Time, Fixed term

Department: IT

Work Location: Markham, ON

Work Arrangement: Onsite

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Technical Support Coordinator is a member of the Sentrex IT department reporting to the Senior Manager, IT Operations and Infrastructure and is focused on ensuring that employee onboarding and offboarding's are completed accurately and on time.

A Day in the Life (What you will do here):

Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Creating\disabling user ID’s and managing permissions as needed
Packaging and shipping onboarding equipment directly to new hires
Following up on assigned tickets to ensure timely resolution and closure
Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Escalation of IT tickets to Sentrex’s second-level support teams or external vendor’s support as needed
Adhere to Sentrex & IT policies & SOP’s
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Providing timely status reports of projects, incident tickets, and any other assigned tasks
Show a commitment to implementing personal behavior changes that will lead to improved service excellence
In addition, the Technical Support Coordinator may be called upon to back fill the Technical Support Analyst’s duties as needed.
Additional duties as requested by the Manager.

What you need to ensure you are set up for success:

Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Full fluency in English is required; fluency in French is an asset
Excellent communication skills, both written and verbal
Customer service support experience in a fast-paced environment
Superior interpersonal skills with a client-service orientation
Experience providing how-to support in addition to traditional technical support
Able to explain technical concepts in user-friendly terms
Solid IT technical foundation
Experience in a managed Microsoft Windows desktop environment
Experience using Azure to manage users and devices
Experience in the following areas is also an asset:
- Cloud-based VOIP Telephony
- Documentation\end-user guide writing
- Writing PowerShell scripts to automate tasks
- ITIL knowledge\certification as it relates to Helpdesk functions
Healthcare or Pharmaceutical industry experience is an asset
Strong analytical and problem-solving skills
Self-motivated, creative, and able to find innovative solutions with the resources at hand
Quick learner who is curious, inquisitive, and willing to learn
Able to adapt to changing priorities and deadlines
Strong understanding of business processes
Highly attentive to detail
Capable of preparing thorough and clear documentation of incidents
Documentation of processes, work instructions, and procedures
Be fiscally aware and adhere to available budgets

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program
The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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More about this job

Responsibilities

The Technical Support Coordinator manages IT ticketing, user onboarding and offboarding, and equipment provisioning. They also provide first-level technical support and escalate complex issues to second-level teams or vendors.

Requirements

Candidates must have 3-5 years of IT experience supporting end-users and proficiency in Microsoft Windows and Azure environments. Strong communication skills and a client-service orientation are essential for success in this role.

Skills

IT support
User onboarding
Ticketing system
Microsoft Windows
Azure
Technical documentation
Customer service
Communication skills
Problem-solving
VOIP telephony
PowerShell
ITIL
Analytical skills
Hardware provisioning

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
LTD insurance
Employee & family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure
Ticketing System
User Management
Onboarding
Offboarding
Microsoft Windows
Azure
VOIP
PowerShell
ITIL
Helpdesk
Technical Support
Hardware
Documentation
Pharmaceutical
Healthcare
Service Excellence
Troubleshooting
Automation

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