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Added 14 mins ago
4
Warehouse Inventory Coordinator
418e8b69-26de-4093-8bc5-79e8e3f56d1b
PE
- $30 to $35 USD / hour
- Full-time
Check-in champion: Verify every returning asset against the event list and flag missing or mismatched items to the project lead right away.
Added 14 mins ago
A
Senior Design Engineer – Solid Waste Management
AtkinsRéalis
Calgary, AB
- Full-time
Lead feasibility studies, concepts, design bases, material balances and alternatives analyses.
Added 14 mins ago
WG
MDC Shift Supervisor - Afternoon Shift (Brampton, ON)
Wolseley Group
Toronto, ON · GTA North MDC
- Full-time
Lead pre-shift meetings, safety briefings, and warm-up routines as instructed
Added 14 mins ago
Project Specialist, Corridor Maintenance
Trans Mountain
Kamloops, BC
…Indigenous Relations, stakeholder engagement, permitting, and operations…
Added 29 mins ago
CC
Chief Technology & Strategy Officer
Cascadia Credit Union
Revelstoke, BC
- Full-time
· Directs and leads the credit union's information systems, programming, cyber-security, and IT operations functions and seeks innovative strategies to ensure optimum integration of the…
Added 29 mins ago
GW
Infrastructure & Network Security Architect
Gowling WLG
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
We are seeking a strategic Infrastructure & Network Security Architect to lead the security architecture for our enterprise infrastructure, networking, and cloud platforms. This role…
Added 29 mins ago
NB
Senior Director AI and Operations Engineering
National Bank of Canada
Montreal, QC
- Full-time
As a leader, you lead an engineering team of about 12 people, composed of two directors, developers and citizen developers, directly integrated into operations.
Added 29 mins ago
GW
Infrastructure & Network Security Architect
Gowling WLG
Hamilton, ON
- $110,000 to $140,000 CAD / year
- Full-time
We are seeking a strategic Infrastructure & Network Security Architect to lead the security architecture for our enterprise infrastructure, networking, and cloud platforms. This role…
Added 29 mins ago
GW
Infrastructure & Network Security Architect
Gowling WLG
Waterloo, ON
- $110,000 to $140,000 CAD / year
- Full-time
We are seeking a strategic Infrastructure & Network Security Architect to lead the security architecture for our enterprise infrastructure, networking, and cloud platforms. This role…
Added 29 mins ago
GW
Infrastructure & Network Security Architect
Gowling WLG
Calgary, AB
- $110,000 to $140,000 CAD / year
- Full-time
We are seeking a strategic Infrastructure & Network Security Architect to lead the security architecture for our enterprise infrastructure, networking, and cloud platforms. This role…
Added 29 mins ago
JC
Journeyman Welder
Johnson Controls
Nisku, AB
- Full-time
…cutting-edge solutions worldwide. Today, our company continues to lead the industry, offering innovative cooling technologies that support the infrastructure of the digital…
Added 45 mins ago
Security Administrator
Giesecke+Devrient
Markham, ON
The Security Administrator, while supporting the Security and Operations teams and in accordance with the standard policies and procedures of G+D Canada (the Security Management System)…
Added 45 mins ago
M
Enterprise Business Continuity Manager
MDA
Brampton, ON
- Full-time
…satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than 4,000 space experts in Canada, the US and the UK has the knowledge and…
Added 45 mins ago
OT
Field Instrumentation Specialist
Ontario Transit Group
Toronto, ON
- Full-time
Lead and coordinate field activities related to the installation, commissioning, maintenance, and removal of geotechnical and structural monitoring instruments.
Added 45 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - York
- Full-time
Assist in managing the day-to-day operations to ensure the standards of the contract are met in a cost effective, safe and efficient manner. Assist in preparing and implementing asset…
Added 59 mins ago
J
Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON
- Full-time
Lead negotiations with commercial banks, institutional investors, infrastructure funds, tax equity providers, private credit providers, investment banks, rating agencies and other capital…
Added 59 mins ago
GW
Infrastructure & Network Security Architect
Gowling WLG
Vancouver, BC
- $110,000 to $140,000 CAD / year
- Full-time
We are seeking a strategic Infrastructure & Network Security Architect to lead the security architecture for our enterprise infrastructure, networking, and cloud platforms. This role…
Added 59 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 1 hour ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Monitors and analyzes systems issues and provides recommendations for all systems supported infrastructure as part of regular operations.
Added 1 hour ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Added 1 hour ago
NP
Head of Indigenous and Community Relations
Northland Power Inc.
Toronto, ON
- Full-time
…support of Northland Power’s development, construction, and operations activities. This role provides strategic advice and hands-on leadership related to Indigenous partnerships, community…
Added 1 hour ago
AE
Real Time Systems Analyst I
ATCO Electric
Vegreville, AB
- Full-time
…responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process control system (SCADA/EMS/ADMS) and provides hardware and…
Added 1 hour ago
Staff Engineer, Infrastructure Solutions (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Staff Engineer plays a key role within the Infrastructure Solutions team, defining infrastructure strategies and roadmaps with a strong emphasis on network engineering initiatives. This…
Added 1 hour ago
A
Functional Analyst (EAM)
Affinity
Calgary, AB
- Contract
Previous experience in an asset-intensive industry such as energy, utilities, oil and gas, infrastructure, pipeline/midstream operations, or manufacturing is highly desirable.
Added 1 hour ago
GP
Facilities Manager
Grace Presbyterian Church
Calgary, AB
- Part-time
Work as one team: Partner closely with the Events Lead to coordinate maintenance activities, facility readiness and operational priorities. Collaborate with staff, ministry leaders and…

Sentrex Health Solutions

Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)

Markham, ON, L3R 6A7, Canada

The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. · Full-time

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Job details

Pay: The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly.
Job type: Full-time
Experience: Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Type: Full Time, Fixed term

Department: IT

Work Location: Markham, ON

Work Arrangement: Onsite

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Technical Support Coordinator is a member of the Sentrex IT department reporting to the Senior Manager, IT Operations and Infrastructure and is focused on ensuring that employee onboarding and offboarding's are completed accurately and on time.

A Day in the Life (What you will do here):

Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Creating\disabling user ID’s and managing permissions as needed
Packaging and shipping onboarding equipment directly to new hires
Following up on assigned tickets to ensure timely resolution and closure
Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Escalation of IT tickets to Sentrex’s second-level support teams or external vendor’s support as needed
Adhere to Sentrex & IT policies & SOP’s
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Providing timely status reports of projects, incident tickets, and any other assigned tasks
Show a commitment to implementing personal behavior changes that will lead to improved service excellence
In addition, the Technical Support Coordinator may be called upon to back fill the Technical Support Analyst’s duties as needed.
Additional duties as requested by the Manager.

What you need to ensure you are set up for success:

Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Full fluency in English is required; fluency in French is an asset
Excellent communication skills, both written and verbal
Customer service support experience in a fast-paced environment
Superior interpersonal skills with a client-service orientation
Experience providing how-to support in addition to traditional technical support
Able to explain technical concepts in user-friendly terms
Solid IT technical foundation
Experience in a managed Microsoft Windows desktop environment
Experience using Azure to manage users and devices
Experience in the following areas is also an asset:
- Cloud-based VOIP Telephony
- Documentation\end-user guide writing
- Writing PowerShell scripts to automate tasks
- ITIL knowledge\certification as it relates to Helpdesk functions
Healthcare or Pharmaceutical industry experience is an asset
Strong analytical and problem-solving skills
Self-motivated, creative, and able to find innovative solutions with the resources at hand
Quick learner who is curious, inquisitive, and willing to learn
Able to adapt to changing priorities and deadlines
Strong understanding of business processes
Highly attentive to detail
Capable of preparing thorough and clear documentation of incidents
Documentation of processes, work instructions, and procedures
Be fiscally aware and adhere to available budgets

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program
The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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More about this job

Responsibilities

The Technical Support Coordinator manages IT ticketing, user onboarding and offboarding, and equipment provisioning. They also provide first-level technical support and escalate complex issues to second-level teams or vendors.

Requirements

Candidates must have 3-5 years of IT experience supporting end-users and proficiency in Microsoft Windows and Azure environments. Strong communication skills and a client-service orientation are essential for success in this role.

Skills

IT support
User onboarding
Ticketing system
Microsoft Windows
Azure
Technical documentation
Customer service
Communication skills
Problem-solving
VOIP telephony
PowerShell
ITIL
Analytical skills
Hardware provisioning

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
LTD insurance
Employee & family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure
Ticketing System
User Management
Onboarding
Offboarding
Microsoft Windows
Azure
VOIP
PowerShell
ITIL
Helpdesk
Technical Support
Hardware
Documentation
Pharmaceutical
Healthcare
Service Excellence
Troubleshooting
Automation

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