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Added 5 mins ago
CE
Organizational Lead - Communications
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
…700 Staff and 80 Home childcare providers, we offer 46 high-quality licensed childcare centres and over 80 licensed homes serving over 4,000…
Added 5 mins ago
CE
Systems and Structure Strategist - People and Culture (HR)
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
…700 Staff and 80 Home childcare providers, we offer 46 high-quality licensed childcare centres and over 80 licensed homes serving over 4,000…
Added 19 mins ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
…Supervisor, Departure Control Systems, the Departure Control Coordinator (DCC) is responsible for monitoring and managing day-of-departure activities, including flight configuration,…
Added 34 mins ago
E
Internal - Event Management Coordinator
EventConnect
London, ON
- Other
At EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams…
Added 34 mins ago
Client Service Coordinator
Bayshore
Burnaby, BC
…Accreditation Canada in 2026, reflecting its commitment to quality and excellence in health care. Bayshore has also been a Platinum member of Canada’s Best Managed Companies Program every…
Added 49 mins ago
EI
Superintendent - Civil Construction
EBC Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
Planning and reviewing the site construction program with the Site / General Superintendent including quality control procedures, safety and environmental procedures, staging plans,…
Added 49 mins ago
EI
Assistant Superintendent
EBC Inc.
North Vancouver, BC
- Full-time
Planning and reviewing the site construction program with the Site / General Superintendent including quality control procedures, safety and environmental procedures, staging plans,…
Added 49 mins ago
HP
Leasing Coordinator
HighView Partners
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
…presence in Vancouver, dedicated to creating and managing high-quality residential communities. With a focus on thoughtful development, exceptional service, and long-term community…
Added 1 hour ago
CE
Policy Analyst
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
…700 Staff and 80 Home childcare providers, we offer 46 high-quality licensed childcare centres and over 80 licensed homes serving over 4,000…
Added 1 hour ago
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Fulfillment Technician - Events & Shows
PixMob
Montreal, QC
- Full-time
Ensure inventory accuracy in collaboration with the Project Coordinator.
Added 1 hour ago
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Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Reporting to the Mine Maintenance Engineering & Capital Projects Senior Supervisor, the Project Field Coordinator is responsible for the coordination and safe execution of field…
Added 1 hour ago
UO
Research Coordinator, Community Health Sciences
University of Calgary
Calgary, AB
- Full-time
…plans, timelines, resources, recruitment milestones, risks, data quality, reporting, and…
Added 1 hour ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
As an RFP Coordinator, you will lead the end-to-end response process for Requests for Proposals (RFPs), ensuring submissions are accurate, compliant, and delivered on time. This role…
Added 1 hour ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Develop, write and edit high-quality content for digital platforms, corporate communications, marketing campaigns, newsletters, websites and promotional materials.
Added 1 hour ago
L
Project Coordinator, Buildings Construction
Ledcor
Saskatoon, SK
- Full-time
You are a Project Coordinator with 1-5 years of experience working in multi-disciplinary commercial and residential construction projects. As an integral part of the project team, you will…
Added 1 hour ago
Assistant Superintendent
EBC Inc.
BC · Vancouver (North West End / Stanley Park), British Columbia
Superintendent including quality control procedures, safety and
Added 1 hour ago
RF
Set Surfacing Artist
Rodeo FX
Montreal, QC
- Full-time
…contributed to 17 feature-length animated films and numerous high-quality episodic shows for the world’s best-known animation studios such as Paramount, Netflix and DreamWorks. It has also…
Added 1 hour ago
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU) - Telemetry Unit - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
FH
Registered Nurse ICU - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
FH
Registered Nurse, Intensive Care Unit, Specialty Qualified - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
FH
Registered Nurse, Intensive Care Unit, Specialty Qualified - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
SC
Civil Designer – Civil 3D proficient
SYSTRA Canada
Toronto, ON
- Full-time
Coordinate the civil model with the OMSF BIM Coordinator and multidisciplinary teams.
Added 1 hour ago
CO
Keyboard Instructor - Angus Glen C.C
City of Markham
Markham, ON
- Full-time
…Reviews lesson plans with the Recreation Supervisor/Program Coordinator prior to class and submits at the end of each…
Added 1 hour ago
CO
Violin Instructor
City of Markham
Markham, ON
- Full-time
…Reviews lesson plans with the Recreation Supervisor/Program Coordinator prior to class and submits at the end of each…
Added 2 hours ago
CH
RN CARE MGR II
Covenant Health
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…is responsible for promoting patient care coordination and quality through the collaborative development of practice guidelines and clinical pathways that support quality improvement…

Sentrex Health Solutions

Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)

Markham, ON, L3R 6A7, Canada

The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. · Full-time

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Job details

Pay: The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly.
Job type: Full-time
Experience: Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Type: Full Time, Fixed term

Department: IT

Work Location: Markham, ON

Work Arrangement: Onsite

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Technical Support Coordinator is a member of the Sentrex IT department reporting to the Senior Manager, IT Operations and Infrastructure and is focused on ensuring that employee onboarding and offboarding's are completed accurately and on time.

A Day in the Life (What you will do here):

Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Creating\disabling user ID’s and managing permissions as needed
Packaging and shipping onboarding equipment directly to new hires
Following up on assigned tickets to ensure timely resolution and closure
Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Escalation of IT tickets to Sentrex’s second-level support teams or external vendor’s support as needed
Adhere to Sentrex & IT policies & SOP’s
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Providing timely status reports of projects, incident tickets, and any other assigned tasks
Show a commitment to implementing personal behavior changes that will lead to improved service excellence
In addition, the Technical Support Coordinator may be called upon to back fill the Technical Support Analyst’s duties as needed.
Additional duties as requested by the Manager.

What you need to ensure you are set up for success:

Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Full fluency in English is required; fluency in French is an asset
Excellent communication skills, both written and verbal
Customer service support experience in a fast-paced environment
Superior interpersonal skills with a client-service orientation
Experience providing how-to support in addition to traditional technical support
Able to explain technical concepts in user-friendly terms
Solid IT technical foundation
Experience in a managed Microsoft Windows desktop environment
Experience using Azure to manage users and devices
Experience in the following areas is also an asset:
- Cloud-based VOIP Telephony
- Documentation\end-user guide writing
- Writing PowerShell scripts to automate tasks
- ITIL knowledge\certification as it relates to Helpdesk functions
Healthcare or Pharmaceutical industry experience is an asset
Strong analytical and problem-solving skills
Self-motivated, creative, and able to find innovative solutions with the resources at hand
Quick learner who is curious, inquisitive, and willing to learn
Able to adapt to changing priorities and deadlines
Strong understanding of business processes
Highly attentive to detail
Capable of preparing thorough and clear documentation of incidents
Documentation of processes, work instructions, and procedures
Be fiscally aware and adhere to available budgets

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program
The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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More about this job

Responsibilities

The Technical Support Coordinator manages IT ticketing, user onboarding and offboarding, and equipment provisioning. They also provide first-level technical support and escalate complex issues to second-level teams or vendors.

Requirements

Candidates must have 3-5 years of IT experience supporting end-users and proficiency in Microsoft Windows and Azure environments. Strong communication skills and a client-service orientation are essential for success in this role.

Skills

IT support
User onboarding
Ticketing system
Microsoft Windows
Azure
Technical documentation
Customer service
Communication skills
Problem-solving
VOIP telephony
PowerShell
ITIL
Analytical skills
Hardware provisioning

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
LTD insurance
Employee & family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure
Ticketing System
User Management
Onboarding
Offboarding
Microsoft Windows
Azure
VOIP
PowerShell
ITIL
Helpdesk
Technical Support
Hardware
Documentation
Pharmaceutical
Healthcare
Service Excellence
Troubleshooting
Automation

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