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Added 7 mins ago
W
(CAN) Associé de l’entrepôt, rénovation
Walmart
Saguenay, QC
- Full-time
The remodel warehouse associate is responsible for supporting remodel and renovation initiatives by organizing, handling, and preparing store fixtures within the fixture warehouse. This…
Added 22 mins ago
DS
Production Associate
DLF Seeds Australia - Careers
Surrey, BC
- Full-time
The Production Associate is responsible for supporting warehouse and production operations by performing a variety of tasks that ensure production goals are met efficiently, safely, and…
Added 37 mins ago
R
Warehouse Associate
REXEL
Edmonton, AB
- Full-time
As the Warehouse Associate based in Edmonton, AB, you will load and unload shipments. Reporting to the Branch Manager, you will prepare and stack skids, sort freight and verify goods…
Added 51 mins ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Submit all non-standard quotes (e.g., quotes exceeding $2,500.00) to the General Manager for approval prior to sending to customers
Added 52 mins ago
RH
Terminal Manager
Racines Humaines Inc.
Laval, QC
- Full-time
…Can you engage your teams while staying in control of daily operations, even when the unexpected keeps piling…
Added 1 hour ago
BG
Parts Person - Peterbilt
Brandt Group of Companies
Tecumseh, ON
- Full-time
The position entails executing parts inventory duties that bolster our Parts Business by supporting warehouse operations. This role reports to the Parts Manager, working collaboratively to…
Added 1 hour ago
BG
Leadhand Parts - Peterbilt (Windsor)
Brandt Group of Companies
Tecumseh, ON
- Full-time
Monitor employees to ensure parts and warehouse activities are performed according to established safety and industry standards
Added 1 hour ago
W
(CAN) Associé de jour, rénovation
Walmart
Saguenay, QC
- Full-time
A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist customers, ensure…
Added 1 hour ago
TM
Mill Maintenance Superintendent
The Mosaic Company
Colonsay, SK
- Full-time
…over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South…
Added 1 hour ago
TN
Warehouse Worker-Outbound, Days (Up-to 4 mos Term)
The North West Company
Winnipeg, MB
- Part-time
In your role as Warehouse Personnel, Days - Outbound Dock Operations at The North West Company (NWC), you support the distribution center, which is responsible for distributing products to…
Added 1 hour ago
S
Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
At SimCorp, we facilitate the streamlining of investments, accounting, and operations for major global financial institutions. We do this through IT systems, processes, and financial…
Added 1 hour ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
We are seeking an experienced Manager, Supply Chain Management to lead the Supply Chain function at our companies Animal Health manufacturing site in Prince Edward Island.
Added 1 hour ago
TN
Warehouse Personnel - Inbound, Days (4 Month Term)
The North West Company
Winnipeg, MB
- Full-time
In your role as Warehouse Personnel, Days - Inbound Operations, at The North West Company (NWC), you’re an integral part of our warehouse operations and activities. Your work ensures an…
Added 1 hour ago
SC
Furniture Install/Driver Helper
Staples Canada
Winnipeg, MB
- Full-time
…direction from the Furniture Install Lead and reports to the Manager, Furniture Warehouse or Manager, Furniture…
Added 1 hour ago
EC
Material Handler
EMCO Corporation
Surrey, BC
- Full-time
Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
Added 1 hour ago
BG
Partsperson - Lead
Brandt Group of Companies
Terrace, BC
- Full-time
This position is responsible for supporting the Parts Manager in the daily operation of the Parts Department by coordinating workflow, maintaining inventory accuracy, and ensuring…
Added 1 hour ago
TS
Shift Supervisor
The Salvation Army in Canada
Calgary, AB
- Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 1 hour ago
D
Branch Manager
Dexter
Regina, SK
- Full-time
Our Regina branch is built around parts and service for trucks and trailers. As Branch Manager, you’ll lead the branch end to end: parts sales, the service shop, customer service, the…
Added 1 hour ago
SM
Warehouse Associate
Swish Maintenance Limited
Barrie, ON
- Full-time
The Warehouse Associate is responsible for picking customer orders and delivering them to the delivery platform while maintaining the warehouse in a safe and orderly fashion.
Added 1 hour ago
Warehouse Manager
ALS
Timmins, ON · CAN - ON - Timmins
This position is responsible for the strategic management of our supply warehouse, pulp and reject storage, inventory, and shipping & receiving operations, admin and workorder entry. This…
Added 1 hour ago
SS
Security Systems Installation Coordinator
Spotter Security
ON · Markham, Ontario
- Full-time
…from our office five days a week, report to the Installation Manager, and help keep projects moving from planning through installation. You should be comfortable working independently and…
Added 1 hour ago
Warehouse Associate
Swish Group of Companies
Barrie, ON
The Warehouse Associate is responsible for picking customer orders and delivering them to the delivery platform while maintaining the warehouse in a safe and orderly fashion.
Added 1 hour ago
PA
Parts Fulfillment Manager (Parts Wholesale Niagara)
Performance Auto Group
St. Catharines, ON
- Full-time
…schedule between 12:00 AM to 9:00 AM , the Parts Fulfillment Manager is a key leader within Performance Auto Group’s Parts Operations team, based at the Niagara Parts Hub. This role…
Added 2 hours ago
C
Yard Attendant - Erickson Home Centre
Co-op
Erickson, MB
- Full-time
Load, unload, receive, inspect, store, and organize building materials, hardware, and other merchandise in the yard and warehouse areas.
Added 2 hours ago
BG
Directeur·trice des pièces | Parts Manager
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
The Parts Manager is responsible for overseeing all aspects of the parts inventory system, optimizing departmental processes, and ensuring high customer satisfaction. This role requires a…

Sentrex Health Solutions

Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)

Markham, ON, L3R 6A7, Canada

The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. · Full-time

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Job details

Pay: The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly.
Job type: Full-time
Experience: Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Type: Full Time, Fixed term

Department: IT

Work Location: Markham, ON

Work Arrangement: Onsite

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Technical Support Coordinator is a member of the Sentrex IT department reporting to the Senior Manager, IT Operations and Infrastructure and is focused on ensuring that employee onboarding and offboarding's are completed accurately and on time.

A Day in the Life (What you will do here):

Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Creating\disabling user ID’s and managing permissions as needed
Packaging and shipping onboarding equipment directly to new hires
Following up on assigned tickets to ensure timely resolution and closure
Provide first level management, triage, and resolution of tickets submitted through our formal IT ticketing system
Escalation of IT tickets to Sentrex’s second-level support teams or external vendor’s support as needed
Adhere to Sentrex & IT policies & SOP’s
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Providing timely status reports of projects, incident tickets, and any other assigned tasks
Show a commitment to implementing personal behavior changes that will lead to improved service excellence
In addition, the Technical Support Coordinator may be called upon to back fill the Technical Support Analyst’s duties as needed.
Additional duties as requested by the Manager.

What you need to ensure you are set up for success:

Minimum 3-5 years of IT experience supporting end-users and user-facing systems
Full fluency in English is required; fluency in French is an asset
Excellent communication skills, both written and verbal
Customer service support experience in a fast-paced environment
Superior interpersonal skills with a client-service orientation
Experience providing how-to support in addition to traditional technical support
Able to explain technical concepts in user-friendly terms
Solid IT technical foundation
Experience in a managed Microsoft Windows desktop environment
Experience using Azure to manage users and devices
Experience in the following areas is also an asset:
- Cloud-based VOIP Telephony
- Documentation\end-user guide writing
- Writing PowerShell scripts to automate tasks
- ITIL knowledge\certification as it relates to Helpdesk functions
Healthcare or Pharmaceutical industry experience is an asset
Strong analytical and problem-solving skills
Self-motivated, creative, and able to find innovative solutions with the resources at hand
Quick learner who is curious, inquisitive, and willing to learn
Able to adapt to changing priorities and deadlines
Strong understanding of business processes
Highly attentive to detail
Capable of preparing thorough and clear documentation of incidents
Documentation of processes, work instructions, and procedures
Be fiscally aware and adhere to available budgets

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program
The anticipated base hourly rate hiring range for this role is $26.44 to $28.84 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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More about this job

Responsibilities

The Technical Support Coordinator manages IT ticketing, user onboarding and offboarding, and equipment provisioning. They also provide first-level technical support and escalate complex issues to second-level teams or vendors.

Requirements

Candidates must have 3-5 years of IT experience supporting end-users and proficiency in Microsoft Windows and Azure environments. Strong communication skills and a client-service orientation are essential for success in this role.

Skills

IT support
User onboarding
Ticketing system
Microsoft Windows
Azure
Technical documentation
Customer service
Communication skills
Problem-solving
VOIP telephony
PowerShell
ITIL
Analytical skills
Hardware provisioning

Benefits

Competitive salary
Generous vacation entitlement
Wellness program
Paid sick days
Dental benefits
Extended health benefits
AD&D insurance
LTD insurance
Employee & family assistance program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure
Ticketing System
User Management
Onboarding
Offboarding
Microsoft Windows
Azure
VOIP
PowerShell
ITIL
Helpdesk
Technical Support
Hardware
Documentation
Pharmaceutical
Healthcare
Service Excellence
Troubleshooting
Automation

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