Jobs in Canada

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Added 1 month ago
RI
Senior Java Full Stack Developer - Angular | Spring Boot | Microservices
Rose International
Mississauga, ON
- Full-time
Must Have Skills/Attributes: Angular, Banking/Financial, Java, Microservices, Spring Boot
Added 1 month ago
C
Senior Java Engineering Lead
Citi
Mississauga, ON
- Full-time
As a Senior Backend Java Engineer, you will design and build scalable backend systems that power critical applications within Citi's technology organization. This hands-on role puts you at…
Added 1 month ago
Programmer Analyst
Scotiabank
Toronto, ON
5 years of development experience required
Added 1 month ago
C
Lead Java Developer, Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst (Lead Java Developer) is a senior-level position responsible for leading the architectural design, implementation, and continuous…
Added 1 month ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join our engineering team and contribute to modern solutions for contact center environments.
Added 1 month ago
I
Lead Java Developer
Infoya
Toronto, ON
- $110,000 to $115,000 CAD / year
- Full-time
Work Arrangement: Hybrid (2 days in office)
Added 1 month ago
K
Java Developer
Kelly
Mississauga, ON
- Contract
We're looking for an experienced Senior Full Stack Java Developer to build enterprise-scale applications using modern Java and cloud technologies. This role is ideal for developers with…
Added 1 month ago
T
Senior Software Engineer (L3)
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Senior Software Engineer, L3.
Added 1 month ago
NS
Senior DevOps Engineer, AI Platform
Network Solutions
Canada
- Full-time
We are looking for a hands-on Senior DevOps Engineer to build and operate the infrastructure powering our AI platforms, agent runtimes, web applications, backend services, APIs, and shared…
Added 1 month ago
Senior Full Stack Developer (12 Months Maternity Contract)
Scotiabank
Toronto, ON
We are looking for a Senior Full Stack Developer who is passionate about building high quality software across both backend and frontend stacks, and who enjoys working end to end - from API…
Added 1 month ago
JT
Senior Java Developer
Jobility Talent Solutions
Toronto, ON
- Contract
Must Have Experiences
Added 1 month ago
HT
G12 / BB Senior Software Engineer, Performance & Scale
High Tech Genesis
Ottawa, ON
- Contract
We are hiring a Senior Software Engineer, Performance & Scale for an opportunity with one of our technology clients.
Added 1 month ago
OS
Senior Java Backend Developer
Open Systems Technologies
Mississauga, ON
- Contract
We are looking for multiple Senior Java Backend Developers. These are Hybrid contract to Hire roles in Mississauga. If you have the relevant skills Please apply with a copy of your updated…
Added 1 month ago
E
Director of Engineering
Experis
Toronto, ON · Greater Toronto Area, Canada
- $180,000 to $205,000 CAD / year
- Full-time
Coach and develop senior engineers and engineering managers while building a strong talent pipeline.
Added 1 month ago
HT
Senior Front-End / Full-Stack Engineer
High Tech Genesis
Ottawa, ON
- Contract
We are seeking a Senior Front-End / Full-Stack Engineer to build and enhance modern enterprise web applications. This role has a strong focus on React and modern front-end development, with…
Added 1 month ago
C
Senior Java Developer
Cognizant
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
As a Senior Java Developer, you will make an impact by designing, developing, and modernizing enterprise applications using Java technologies, microservices architecture, and OpenText…
Added 1 month ago
C
Senior Java Full Stack Developer
CGI
Toronto, ON
- Full-time
This role is hybrid and requires you to work from our Markham office a minimum of 2 to 3 days per week, subject to change at any time
Added 1 month ago
C
Senior Java Full Stack Developer
CGI
Toronto, ON
- Full-time
…growing! Join Canada's largest IT Company as a 'Full Stack Java Developer', in our Financial Services…
Added 1 month ago
G
Ingénieur(e) Senior en Développement Logiciel / Sr. Software Developer
GoTo
Montreal, QC
- Full-time
À titre de développeur logiciel senior au sein de l’équipe CMGMT (Call Management), vous contribuerez à concevoir et à exploiter les services résilients qui propulsent les appels vocaux et…
Added 1 month ago
Senior Full Stack Engineer
Scotiabank
Toronto, ON
Work across the stack using React, Next.js, Node.js, and Java/Spring Boot, building microservices and Backend-for-Frontend (BFF) layers.
Added 1 month ago
H
Senior Java Technical Lead, Foreign Exchange (FX) Options Primary Trading
HSBC
Toronto, ON
- Full-time
Experience working effectively with globally distributed or cross-border engineering teams
Added 1 month ago
R
Senior Fullstack (Node/Typescript/Angular)
Resonaite
Toronto, ON
- Contract
Our client is seeking a contract based Senior Software Developer to support the modernization, migration, and ongoing delivery of business-critical applications. This is a highly hands-on…
Added 1 month ago
S
Senior Technical Support Engineer
Sentry
Remote, Canada
- $125,000 to $150,000 CAD / year
- Full-time
- Remote
…Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep,…
Added 1 month ago
PS
Senior Java Microservices Engineer
Publicis Sapient
Calgary, AB
- Full-time
We are looking for highly skilled Senior Java Microservices Engineer to join a strategic client engagement in Calgary. We are looking for a hands-on senior engineer who combines strong…
Added 1 month ago
U
Senior Software Developer, BE
Udemy
Toronto, ON
- Full-time
As a Staff Software Developer on the Monetization team, you'll lead technical initiatives and take significant ownership over service architecture, product API development, and data…

Sentry

Senior Technical Support Engineer

Remote, Canada

Remote

$125,000 to $150,000 CAD / year · Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $125,000 to $150,000 CAD / year
Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Experience: 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Posting language: English
Posted: Sep 30, 2026

Original job description

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About the Role

At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world - developers at elite enterprises building the future of software - and they deserve answers that go deeper than a knowledge base link.

We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.

Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.

In this role you will

Master the Sentry Ecosystem & Support Elite Developers

Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.

Engineer Agentic Operations (The Scaling Engine)

Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle - moving us from a "Help Desk" to an "Autonomous Resolution Engine."

You’ll love this job if

You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.

Qualifications

5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.

Bonus qualifications

Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.

Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

You will act as a technical lead for agentic operations, performing deep-dive debugging and root-cause analysis on complex issues. Additionally, you will engineer autonomous support paths and build context into systems to resolve high-impact architectural puzzles.

Requirements

Candidates must have 5-8+ years of experience in technical support, systems engineering, or software development with mastery of Python, JavaScript, Java, or Ruby. Strong knowledge of distributed systems, APIs, and AI/LLM orchestration is required to succeed in this role.

Skills

Technical support engineering
Systems engineering
Software development
Python
JavaScript
Java
Ruby
Distributed systems
Microservices
APIs
LLM orchestration
RAG
Debugging
Root-cause analysis
Distributed tracing
Agentic operations

Benefits

Incentive compensation
Equity grants
Paid time off
Group health insurance coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Systems Engineering
Software Development
SaaS
Python
JavaScript
Java
Ruby
Distributed Systems
Microservices
APIs
LLM
RAG
Debugging
Observability
SDK
Agentic Ops
MCP
GitHub
Discord
CI/CD
Automation
Architecture
Root-cause analysis
Developer Advocate

Seniority

Senior

Perks

Generous paid time off
Performance bonus
Stock or equity

Tools

GitHub
Discord
MCP (Model Context Protocol)
Sentry

Languages

English

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Work requirements

Jobs in Canada