Find work in Canada.

325,265 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
Senior Software Designer
Artech L.L.C.
Montreal, QC
Contract
Solid scripting skills: Bash, Python, Lua, etc.
Added 14 mins ago
Data Scientist
Spait Infotech
Canada
Full-time
Added 14 mins ago
Research Engineer - Benchmarks
Mendable
Toronto, ON
$250,000 to $290,000 USD / year
Full-time
You're strong in Python and API integrations, and comfortable with messy vendor APIs, rate limits, and inconsistent schemas.
Added 14 mins ago
Lead Software Developer
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
Other
Req# 53332 - Lead Software Developer (DevOps) Cloud/SaaS
Added 44 mins ago
CPU Verification Engineer
NUVACORE
Markham, ON
Full-time
Proficiency in C/C++ and/or SystemVerilog, plus a scripting language (Python; Perl a plus).
Added 44 mins ago
CPU Clock Distribution and Custom Clock Design
NUVACORE
Markham, ON
Full-time
Proficient in Python, Perl, or TCL to build and improve clock analysis, characterization, and methodology automation.
Added 59 mins ago
Senior Software Engineer- Telecom (Contract)
Photon-IV
Canada
Full-time
5+ years as a Software developer with startup scaling experience
Added 59 mins ago
Senior Analyst, Data Engineering
Avanade
Toronto, ON
Full-time
Build and maintain data pipelines, transformations, and data products using Microsoft Fabric, Python, SQL, and cloud-native services.
Added 59 mins ago
Geotechnical Data Specialist
AtkinsRéalis
Toronto, ON · Ottawa, ON · Vaughan, ON · Saskatoon, SK · Vancouver, BC · Calgary, AB
Full-time
Utilizing common data-manipulation software tools and programming languages (Python, SQL) for data processing.
Added 1 hour ago
Senior Cloud Security Engineer ( Global Security)
Royal Bank of Canada
Toronto, ON · Vancouver, BC
Full-time
Strong proficiency in Python for developing AWS security solutions.
Added 1 hour ago
SOC Development Engineer
Solidigm
Vancouver, BC
Full-time
Languages: C, C++, Python, Java, Verilog (or VHDL), and/or SystemVerilog
Added 1 hour ago
Senior Technical Support Engineer
Sentry
Remote, Canada
$125,000 to $150,000 USD / year
Full-time · Remote
…Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep,…
Added 1 hour ago
Senior Applied AI Engineer
RaiseDesk
Remote, Canada
Full-time · Remote
Strong Python, and strong SQL against relational databases such as PostgreSQL or MySQL
Added 1 hour ago
Senior Manager, Video Production
St. Joseph Communications
Toronto, ON
$80,000 to $90,000 CAD / year
Scripting, API or plugin experience - Python, Premiere extensions, that kind of thing.
Added 1 hour ago
Platform Engineer – Netezza
K&K Global Talent Solutions INC.
Toronto, ON
Full-time
Added 1 hour ago
Full Stack Engineer
TRANSREACH TALENT LLC
Vancouver, BC
Full-time
Strong backend engineering fundamentals and experience with Python and/or Go
Added 1 hour ago
SOC Development Engineer
Solidigm
Vancouver, BC
$134,000 to $201,000 CAD / year
Full-time
Languages: C, C++, Python, Java, Verilog (or VHDL), and/or SystemVerilog
Added 2 hours ago
Infrastructure Automation Engineer
K&K Global Talent Solutions INC.
Toronto, ON
Full-time
…infrastructure systems. The ideal candidate will have strong Python development skills, hands-on experience with infrastructure automation, APIs, NetBox/IPAM platforms, and CI/CD pipelines,…
Added 2 hours ago
Senior Data Operations Specialist
Lasso Informatics
Montreal, QC
Full-time
Programming experience in Python, R, or shell scripting
Added 2 hours ago
Senior BLE Firmware Engineer - 6 Month Contract - 19516
LRO Staffing
Ottawa, ON
Contract
…products, has an immediate requirement for a Senior BLE Firmware Developer to join its Ottawa engineering team, 100%…
Added 2 hours ago
Java Developer - AI (GitHub Copilot, Claude Code)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
Full-time
Job Description: Role: Java Developer - AI (GitHub Copilot, Claude Code)
Added 2 hours ago
2027 Applied Science Internship - Canada, PhD Student Science Recruiting
Amazon Science
Vancouver, BC
Volunteer
Experience programming or scripting language like Python, Java, C or C++
Added 2 hours ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
Proficiency in C#, Java, Python, and experience with .NET components
Added 2 hours ago
Intermediate Systems Engineer
Leonardo Canada
Ottawa, ON
Full-time
· Familiarity with Python development and scripting for engineering analysis or automation.
Added 2 hours ago
Junior Fullstack Developer (Python)
AlayaCare
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
We are seeking a Junior Fullstack Developer (Python) to join our Admission & Marketplace team. You'll contribute to meaningful projects while learning modern development practices, tools,…

Sentry

Senior Technical Support Engineer

Remote, Canada

Pay: $125,000 to $150,000 USD / year
Job type: Full-time
Workplace: Remote
Experience: 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About the Role

At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world - developers at elite enterprises building the future of software - and they deserve answers that go deeper than a knowledge base link.

We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.

Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.

In this role you will

Master the Sentry Ecosystem & Support Elite Developers

Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.

Engineer Agentic Operations (The Scaling Engine)

Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle - moving us from a "Help Desk" to an "Autonomous Resolution Engine."

You’ll love this job if

You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.

Qualifications

5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.

Bonus qualifications

Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.

Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Apply About employer

More about this job

Responsibilities

You will act as a technical lead for agentic operations, performing deep-dive debugging and root-cause analysis on complex issues. Additionally, you will engineer autonomous support paths and build context into systems to resolve high-impact architectural puzzles.

Requirements

Candidates must have 5-8+ years of experience in technical support, systems engineering, or software development with mastery of Python, JavaScript, Java, or Ruby. Strong knowledge of distributed systems, APIs, and AI/LLM orchestration is required to succeed in this role.

Skills

Technical support engineering
Systems engineering
Software development
Python
JavaScript
Java
Ruby
Distributed systems
Microservices
APIs
LLM orchestration
RAG
Debugging
Root-cause analysis
Distributed tracing
Agentic operations

Benefits

Incentive compensation
Equity grants
Paid time off
Group health insurance coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Systems Engineering
Software Development
SaaS
Python
JavaScript
Java
Ruby
Distributed Systems
Microservices
APIs
LLM
RAG
Debugging
Observability
SDK
Agentic Ops
MCP
GitHub
Discord
CI/CD
Automation
Architecture
Root-cause analysis
Developer Advocate

Report this job