Find work in Canada.

325,377 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
Senior Cyber Security Specialist - Cyber Incident Management
Sobeys
Stellarton, NS
Full-time
…experienced and technically adept cybersecurity professional who will lead critical aspects of our security operations and incident response functions. This role demands a proactive…
Added 12 mins ago
Graduate Quotations Engineer
targetjobs UK
Bolton, ON
Full-time
Gain confidence with technical guidance and support to customers, helping them select the most suitable solutions based on their specific requirements.
Added 12 mins ago
Senior Business Analyst - Fredericton, New Brunswick
CGI
Fredericton, NB
Full-time
Translate business requirements into technical solutions, outlining functional and non-functional specifications.
Added 12 mins ago
Architecte de solutions, Fabrication et Ingénierie
CGI
Montreal, QC
Full-time
Lead workshops and presentations to communicate solution options, impacts, dependencies, and trade-offs to stakeholders.
Added 12 mins ago
Digital Architect – Data - GOAPRDJP00000987
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
…will provide architectural expertise and strategic guidance, lead solution architecture, support cross-functional agile product teams, and help deliver user-centric digital services aligned…
Added 12 mins ago
Responsable de la livraison – IA du quotidien
CGI
Montreal, QC
Full-time
CGI Montréal is looking for an AI Delivery Lead who will report to the Director of AI, and who will be tasked with bringing AI tools directly to our workforce to help them work faster and…
Added 12 mins ago
Technical Director - Principal Groundwater Modeler
WSP in Canada
Montreal, QC
Full-time
Lead or provide senior oversight, peer review, and technical guidance for complex groundwater modelling assignments.
Added 12 mins ago
Solutions Designer – Senior - RQ11503
S M Software Solutions Inc
Toronto, ON
Internship
…performance and capacity, and working collaboratively with technical and business…
Added 12 mins ago
Technical Director - Principal Groundwater Modeler
WSP in Canada
Montreal, QC
Full-time
Lead or provide senior oversight, peer review, and technical guidance for complex groundwater modelling assignments.
Added 12 mins ago
Systems Testing/QA Specialist – Senior - RQ11509
S M Software Solutions Inc
Toronto, ON
Internship
…validating data integrity, managing defects, and collaborating with technical and business teams to ensure quality…
Added 12 mins ago
Senior Hydrogeologist
WSP in Canada
Whitby, ON
Full-time
…staff in WSP’s Whitby or Toronto offices. Reporting to the Team Lead, the successful individual will help manage and deliver existing projects, develop new business opportunities, and…
Added 12 mins ago
Lead Developer – Innovateur AI & GitHub Copilot
CGI
Sherbrooke, QC
Full-time
Drive the future of software development using GitHub Copilot, ChatGPT and AI-powered tools. As Lead Developer, you will boost productivity, mentor technical teams, and shape…
Added 12 mins ago
Production Lead / Lead Hand – Wire Harness Manufacturing
Specialized Wiring Solutions
Brantford, ON
Full-time
Production Lead / Lead Hand – Wire Harness & Electrical Assembly
Added 12 mins ago
Solutions Designer | Must Have: REST, JPA, Spring Integration, ACE/MuleSoft, Azure | Evaluation: Tech (30%), Dev (25%), Sys Analysis (20%)
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
…criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and…
Added 12 mins ago
Systems Testing/QA Specialist – Senior - RQ11510
S M Software Solutions Inc
Toronto, ON
Internship
…non-functional requirements, while collaborating closely with technical teams, business analysts, developers, project managers, and other project…
Added 12 mins ago
Technical Director - Principal Groundwater Modeler
WSP in Canada
Toronto, ON
Full-time
Lead or provide senior oversight, peer review, and technical guidance for complex groundwater modelling assignments.
Added 12 mins ago
Senior Hydrogeologist
WSP in Canada
Toronto, ON
Full-time
…staff in WSP’s Whitby or Toronto offices. Reporting to the Team Lead, the successful individual will help manage and deliver existing projects, develop new business opportunities, and…
Added 12 mins ago
Lead Electrical Engineer
Aversan Inc.
Mississauga, ON
Full-time
We are currently seeking a qualified Lead Electrical Engineer to join our team.
Added 12 mins ago
Configuration Management/PLM Senior Analyst
Accenture
Montreal, QC
Full-time
Lead workshops to define and document process improvements and system configurations.
Added 41 mins ago
Pacemaker / Heart Function Clinician
Michael Garron Hospital
Toronto, ON
Part-time
…of the health care team in the promotion and advancement of technical and professional practice, in support of the organizational cardiac strategic planning. This individual is flexible…
Added 41 mins ago
Special Procedures Tech I, II & III
VitalHires
Parksville, BC
Full-time
Must meet at least one of the following qualifications: a. Minimum of two (2) years post-technical school radiology work experience b. Minimum of two (2) years of experience as a Special…
Added 41 mins ago
Senior Data Engineer
Raise
Toronto, ON
Full-time
Collaborate with technical leads to align engineering decisions with the strategic vision of Pan‑SLC.
Added 41 mins ago
Welding & Fabrication Working Lead
Manufacturing Job Site
Surrey, BC
Full-time
The Welding & Fabrication Working Lead is a hands-on technical leader responsible for coordinating and performing welding and fabrication work on marine new build and refit projects. This…
Added 41 mins ago
Service Manager
Manufacturing Job Site
Moncton, NB
Full-time
We're looking for an exceptional Service Manager to join our Moncton, NB team and lead a department that's committed to delivering outstanding service, developing people, and driving…
Added 41 mins ago
Field Services Welder - Sudbury Local Underground
ESCO Group LLC
Sudbury, ON · Lively, ON
Full-time
Knowledge of Technical Standards and Safety Authority (TSSA) regulations

Sentry

Senior Technical Support Engineer

Remote, Canada

Pay: $125,000 to $150,000 USD / year
Job type: Full-time
Workplace: Remote
Experience: 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About the Role

At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world - developers at elite enterprises building the future of software - and they deserve answers that go deeper than a knowledge base link.

We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.

Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.

In this role you will

Master the Sentry Ecosystem & Support Elite Developers

Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.

Engineer Agentic Operations (The Scaling Engine)

Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle - moving us from a "Help Desk" to an "Autonomous Resolution Engine."

You’ll love this job if

You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.

Qualifications

5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.

Bonus qualifications

Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.

Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Apply About employer

More about this job

Responsibilities

You will act as a technical lead for agentic operations, performing deep-dive debugging and root-cause analysis on complex issues. Additionally, you will engineer autonomous support paths and build context into systems to resolve high-impact architectural puzzles.

Requirements

Candidates must have 5-8+ years of experience in technical support, systems engineering, or software development with mastery of Python, JavaScript, Java, or Ruby. Strong knowledge of distributed systems, APIs, and AI/LLM orchestration is required to succeed in this role.

Skills

Technical support engineering
Systems engineering
Software development
Python
JavaScript
Java
Ruby
Distributed systems
Microservices
APIs
LLM orchestration
RAG
Debugging
Root-cause analysis
Distributed tracing
Agentic operations

Benefits

Incentive compensation
Equity grants
Paid time off
Group health insurance coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Systems Engineering
Software Development
SaaS
Python
JavaScript
Java
Ruby
Distributed Systems
Microservices
APIs
LLM
RAG
Debugging
Observability
SDK
Agentic Ops
MCP
GitHub
Discord
CI/CD
Automation
Architecture
Root-cause analysis
Developer Advocate

Report this job