Jobs in Canada

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Added 2 months ago
EC
Senior Software Engineer - Full Stack
Emburse Chrome River
Toronto, ON
- Full-time
Minimum of 6 years’ professional experience in Java development
Added 2 months ago
T
Senior Software Engineer (Back-end/Server)
Trulioo
Vancouver, BC · Toronto, ON
- $130,000 to $200,000 CAD / year
- Full-time
Our offices support a hybrid model and staff typically work three days per week at a hub location · This will be a full-time, permanent position, ideally working out of the Vancouver office on a hybrid model (3-days per week in the office)
Added 6 months ago
C
Senior Software Engineer
Catallyse
Remote, Canada
- $110,000 to $160,000 USD / year
- Full-time
- Remote
Backend: Python, Java, Kotlin, Go + DevOps/API/infra comfort
Added 6 months ago
B
Principal Software Engineer - AI
Boomi
Vancouver, British Columbia
- Full-time
As a Principal Software Engineer, you will be a technical leader driving the design and implementation of complex backend systems at scale. You will set technical direction, guide team…
Added 2 months ago
C
Senior Test Automation Engineer – AI Testing
Cognizant
Montreal, QC
- Full-time
…comparables. Maîtrise des langages de programmation, notamment Java et Python, ainsi qu’une expertise avérée dans la mise en œuvre de cadres d’automatisation. Expérience concrète en…
Added 2 months ago
A
Java Software Engineer
Aptonet
Vancouver, BC
- Contract
We are seeking an Intermediate Software Engineer to join our team in Vancouver, BC, and help build innovative generative AI capabilities across Planview products. In this role, you will…
Added 2 months ago
R
Principal Data Science and AI Engineer
RBC
Toronto, ON
- Full-time
As a Principal AI Engineer, you will be at the helm of developing, deploying, and owning the strategic direction of advanced AI systems, including autonomous AI agents that leverage and…
Added 2 months ago
E
Senior Software Engineer, AI Platform
eBay
Toronto, ON
- Full-time
…faster while maintaining high quality and performance. As a Senior Software Engineer – Backend, you will architect and develop core platform services, solving complex technical problems and…
Added 2 months ago
EN
Senior Full Stack Developer – Generative AI & Autonomous Agents - Toronto, Canada - Hybrid (10038)
Extreme Networks
Toronto, ON
- Full-time
We are seeking an experienced Senior Full Stack Developer with deep expertise in backend systems (Java, Python, microservices) and modern UI frameworks (Angular, React) to join our…
Added 2 months ago
Staff Software Engineer, Fullstack
Fivetran
Toronto, ON
Able to work in-person in our Toronto office 2 days per week
Added 3 months ago
Senior Agentic Software Engineer
Lantern
Edmonton, AB
As a Senior Software Modernization Engineer, you'll work directly with enterprise software engineering organizations to help modernize applications, improve developer productivity,…
Added 2 months ago
Staff Software Engineer - UI Platform
Okta
Toronto, ON
…We are looking for an experienced full stack Staff Software Engineer (with a focus on UI) who is passionate about building large-scale, mission-critical infrastructure in a fast-paced agile…
Added 4 months ago
U
Tech Lead, Software Development
Univeris
Toronto, Ontario
- $100,000 to $130,000 CAD / year
- Full-time
At Univeris, a Software Development Technical Team Lead is a hands-on senior software engineer and people manager, accountable for the technical design, development, quality of…
Added 4 months ago
S
Senior Platform Engineer
Scalar
Remote, Canada
- $150,000 to $250,000 CAD / year
- Full-time
- Remote
SDK generation - turning a customer's OpenAPI document into type-safe client libraries across TypeScript, Python, Go, PHP, Java, and Ruby, with code samples and automated GitHub sync
Added 3 months ago
CO
Senior Staff Software Engineer - Mobile(Android)
Capital One
Toronto, Ontario
- $202,400 to $231,000 CAD / year
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Staff Software Engineer - Mobile(Android)
Added 4 months ago
V
Senior Technical Support Analyst
Verily
Remote, Canada
- Full-time
- Remote
…across a number of program offerings. As a Sr Software Support Engineer, you will work closely with internal stakeholders to identify, reproduce, troubleshoot and resolve deep technical…
Added 5 months ago
T
Senior Software Engineer - Professional Services
Trackunit
London, Ontario
- Full-time
As a Software Engineer in Trackunit’s Professional Services team, you’ll join a growing group of engineers building tailored solutions on top of IrisX – our operating data platform -…
Added 5 months ago
PG
Lead Full Stack Developer
Publicis Groupe Holdings B.V
Toronto, Ontario
- $130,000 to $150,000 CAD / year
- Full-time
…database migration, debugging a prod incident, mentoring a senior engineer, or sitting in a client architecture conversation. You thrive at the intersection of architecture, engineering,…
Added 5 months ago
C
Senior Consultant IIQ
Cyderes
Canada
- $130,000 to $150,000 CAD / year
- Full-time
Hybrid Work Model - 2–3 days in office
Added 2 months ago
CO
Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
- $172,960 to $197,400 CAD / year
- Full-time
…serving small businesses to powering enterprise giants. As a Senior Engineer, you will be at the epicenter of this game-changing integration, architecting seamless connections across Brex,…
Added 2 months ago
Software Engineer
Kaseya Careers
Toronto, ON
We’re hiring a Senior Software Engineer to provide technical leadership across enterprise SaaS platforms and strategic engineering initiatives. This role focuses on Java-based platform…
Added 5 months ago
M
Principal Software Engineer - Distributed Systems
Microsoft
Vancouver, British Columbia
- $142,400 to $257,500 CAD / year
- Full-time
The Fabric Mirroring team is currently seeking a Senior Software Engineer to join their team. This team oversees designing, building, and operating a next generation service that transfers…
Added 5 months ago
S
Technical Support Engineer
Sentry
Remote, Canada
- $100,000 to $125,000 CAD / year
- Full-time
- Remote
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with…
Added 5 months ago
Senior Software Engineer, Backend (Consumer - Risk)
Coinbase
Canada
As a Senior Software Engineer on the Risk Engineering team within the Consumer & Business group, you'll build and optimize the systems that detect and prevent fraud, manage credit and…
Added 3 months ago
CO
Staff Software Engineer - Capital One Travel - Android
Capital One
Toronto, Ontario
- $172,960 to $197,400 CAD / year
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel - Android

Sentry

Technical Support Engineer

Remote, Canada

Remote

$100,000 to $125,000 CAD / year · Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Experience: 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Posting language: English
Posted: Jun 10, 2026

Original job description

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About the Role

At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world - developers at elite enterprises building the future of software - and they deserve answers that go deeper than a knowledge base link.

We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.

Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.

In this role you will

Master the Sentry Ecosystem & Support Elite Developers

Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.

Engineer Agentic Operations (The Scaling Engine)

Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle - moving us from a "Help Desk" to an "Autonomous Resolution Engine."

You’ll love this job if

You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.

Qualifications

4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.

Bonus qualifications

Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.

Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

The role involves performing deep-dive debugging and root-cause analysis for elite developers while acting as a strategic consultant for enterprise customers. Additionally, the engineer will build autonomous agentic systems and deterministic support paths to scale technical resolution.

Requirements

Requires 4+ years of experience in technical support or software development with mastery of languages like Python, JavaScript, Java, or Ruby. Candidates must have a deep understanding of distributed systems and practical familiarity with LLM orchestration and AI automation.

Skills

Python
JavaScript
Java
Ruby
Distributed Systems
Microservices
API Troubleshooting
LLM Orchestration
RAG
Root Cause Analysis
SDK Implementation
CI/CD Pipelines
React
Model Context Protocol
Technical Support Engineering
Knowledge Engineering

Benefits

Incentive Compensation
Equity Grants
Paid Time Off
Group Health Insurance Coverage

Visa sponsorship

Not detected in the job text

Keywords

Sentry
Observability
Distributed Tracing
Polyglot Environments
Agentic Ops
Human-in-the-Loop
MCP
Model Context Protocol
SaaS
Open Source
GitHub
Discord
RAG
System Prompts
Context Windows
Full-Stack Troubleshooting
Developer Advocacy
Technical Lead
Autonomous Resolution Engine
API
Microservices
Python
JavaScript
Java
Ruby
React
CI/CD
SDK
Root Cause Analysis
Knowledge Engineering

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Work requirements

Jobs in Canada