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Added 2 mins ago
Account Manager, Client Relations
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sephora.com

Asset Protection Partner

Markham, ON, Canada

$25 to $30 CAD / hour · Full-time

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Job details

Pay: $25 to $30 CAD / hour
Job type: Full-time
Experience: 1 year of asset protection/loss prevention experience in a retail environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job ID: 298475
Location: ON-Markville (0584)
Address: 5000 Highway 7 East, Markham, ON L3R 4M9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.

DUTIES AND RESPONSIBILITIES
Loss Prevention

Provide friendly, professional and knowledgeable service to clients as needed.
Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
Provide new hire and continuous employee trainings to maintain store loss prevention awareness.

Operations

Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Assist store Leadership team with inventory preparation and process.
Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
Must meet the required minimum number of weekly shifts/ hours
- Full Time: 30-40 hrs/week
- Part Time: 16-20 hrs/week

SKILLS AND QUALIFICATIONS

1 year of asset protection/loss prevention experience in a retail environment.
Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
Proficiency in Windows, Word and Excel is desirable.
A High School graduate or equivalent.
Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
Availability to work at multiples locations within a market.

ADDITIONAL INFORMATION
Physical Requirements:

Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.

MEANINGFUL REWARDS
The compensation ranges between CAD$25.00 - CAD$30.00/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Asset Protection Partner is responsible for protecting store assets against theft through surveillance and operational controls. They also collaborate with the leadership team to conduct audits, manage inventory processes, and provide loss prevention training to staff.

Requirements

Candidates must have at least one year of retail loss prevention experience and possess strong communication and interpersonal skills. A high school diploma or equivalent is required, along with the ability to work flexible hours and meet physical demands.

Skills

Loss prevention
Surveillance
CCTV operation
Reporting
Conflict resolution
Coaching
Inventory management
Auditing
Communication
Windows
Microsoft Word
Microsoft Excel
Safety inspection
Interpersonal skills

Benefits

Performance-based bonus
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Asset Protection
Loss Prevention
Surveillance
CCTV
Retail
Inventory
Audits
Safety Inspections
Shrinkage Prevention
Reporting
Windows
Microsoft Word
Microsoft Excel
Coaching
Apprehension
Evidence Preservation

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