Jobs in Canada

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Added 22 mins ago
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DAM (Data Access Management Governance Lead)
W3Global
Toronto, ON
- $62 to $72 CAD / hour
- Contract
We are looking for who has good operation support experience along with Data Access Management tools and data categorization.
Added 22 mins ago
SI
Senior Structural Engineer - Bridges
Synectics Inc.
Peterborough, ON
- $100,000 to $135,000 CAD / year
- Full-time
…and bridge engineering, along with proven project management experience. Reporting to the Structural Department Manager, the successful candidate will lead projects from initial planning…
Added 22 mins ago
KC
Director, Retail Search & SEM
Kim Cosic Consulting Inc.
Toronto, ON
- Full-time
…extensive hands-on Amazon Sponsored Ads expertise and strong SEM experience, connecting retail and traditional search to full-funnel business…
Added 38 mins ago
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Operations Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 38 mins ago
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Client Experience and Services Manager, Stores
sephora.com
Thunder Bay, ON
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 38 mins ago
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Administrative Assistant I
Worley
Vancouver, BC
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 38 mins ago
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Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Experience serving as a lead on major mining, tailings, dam or multidisciplinary engineering projects.
Added 38 mins ago
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Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
Lead customer-facing implementations across the UKG Pro Suite, coordinating customer teams, UKG consultants, technical build teams, and other project resources.
Added 52 mins ago
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Real Estate Appraiser
ACCA Careers
Montreal, QC
- Full-time
Network in the local business community, consider business development opportunities and lead the preparation and delivery of competitive proposals to meet client needs
Added 1 hour ago
RC
Strategic Business Alliances Business Development Director - ServiceNow (Canada)
RSM Canada
Toronto, ON
- Full-time
…are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive…
Added 1 hour ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
Lead end-to-end credit analysis for an assigned portfolio of North American regulated utility issuers, preparing committee-ready materials and participating actively in rating committees.
Added 1 hour ago
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Senior Manager, Assurance and Accounting
ACCA Careers
Dryden, ON
- Full-time
Lead client facing engagement teams to complete complex audit, review and compliance tax engagements, as well as budgeting, internal controls and financial/accounting transactions
Added 1 hour ago
MR
Real Estate Sales Associate
MaxWell Realty
AB · Edmonton, AB
- Full-time
We are looking for dedicated Real Estate Sales Associates who are motivated and passionate about making the home-buying experience as simple and streamlined as it can be. We need people to…
Added 1 hour ago
DT
Salesperson
Dhindsa travel
Surrey, BC
- Full-time
Strong customer service and client relationship skills, including active listening and problem-solving abilities.
Added 1 hour ago
Shift Supervisor - Secure Facility
GardaWorld
Vancouver, BC
Consistent full-time schedules: Day Shift: Sunday to Wednesday, 0500–1700 hrs / Night Shift: Sunday to Tuesday, 1700–0500 hrs · Must have resided in Canada for the past 5 years
Added 1 hour ago
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Director, Product - Shared Services & Middle Layer
RBC
Toronto, ON
- Full-time
…associated Shared Services capabilities. The role will play a lead role in establishing a strategic platform capable of becoming the enterprise system of control for investment data while…
Added 1 hour ago
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Service Automation Technician
Epiroc
Vancouver, BC
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 1 hour ago
CR
Scientist I
Charles River Laboratories
Montreal, QC
- Full-time
Communicate with Study Directors and Sponsors on study related business. Generate and distribute Client Interaction Reports (CIRs) in a timely manner;
Added 1 hour ago
VA
Veterinary Reception, Client Care, Guardian Veterinary Centre
VCA Animal Hospitals
AB · Edmonton, AB
- Full-time
…also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of…
Added 1 hour ago
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Service Automation Technician
Epiroc
AB · Edmonton, AB
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 1 hour ago
E
Service Automation Technician
Epiroc
Winnipeg, MB
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 1 hour ago
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Senior Manager, Valuations
MNP
Vancouver, BC
- Full-time
Lead interactions with client management, stakeholders, legal counsel and financial advisors
Added 1 hour ago
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Manager, Valuations
MNP
Vancouver, BC
- Full-time
Lead interactions with client management, stakeholders, legal counsel and financial advisors
Added 2 hours ago
WT
Team Lead, Fraud Investigations (Cash & Banking)
Wealthsimple Technologies
Remote, Canada
- $68,000 to $85,000 CAD / year
- Contract
- Remote
The Fraud Investigations team is part of Wealthsimple's Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses…
Added 2 hours ago
RB
Senior Site Reliability Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Lead the design of automation and observability components, from technical direction through to production support

sephora.com

Client Experience and Services Manager, Stores

Thunder Bay, ON, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. · Full-time

Apply on join.sephora.com About employer

Applications open in a new tab.

Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 299400
Store Name/Number: ON-Thunder Bay (0870)
Address: 1000 Fort William Road, Suite A1A, Box 6, Thunder Bay, ON P7B 6B9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the sales floor - our “Stage” - and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance Studio, including the Paid Services Beauty Advisor (PSBA) team who deliver personalized 1:1 services. With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals. Additionally, you will drive client engagement by innovating and executing in-store events and classes. This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.

What you’ll be doing as a Client Experience & Beauty Services Manager at Sephora –

Training & Development. Conduct Beauty Advisor training for new hires and existing team members. Facilitate "Welcome to Sephora" and "Sephora 101" sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.

Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.

Client Experience. Managed the Services online reservation system, including publishing Beauty Advisors' availability and class schedules. Ensured adequate staffing to maintain a smooth client flow and efficient check-in process.

Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.

Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.

You have a proven track record of coaching a team to company expectations and have a passion for training, development, and education.

You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent time management skills that extend to your team and their efficiency.

Bonus points if you have a passion or background in make-up artistry or skincare services.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on join.sephora.com About employer

More about this job

Responsibilities

The manager will lead the sales floor team and beauty services studio to ensure exceptional client experiences and store performance. Responsibilities include training staff, managing service reservations, executing visual merchandising, and fostering brand engagement.

Requirements

Candidates should have 2-4 years of management experience in beauty, retail, or customer service. A proven track record in team coaching, strong time management skills, and the ability to work flexible hours including evenings and weekends are required.

Skills

Team leadership
Coaching
Staff training
Client experience management
Visual merchandising
Inventory management
Vendor management
Sales floor management
Time management
Conflict resolution
Business development
Event execution
Customer service
Retail operations
Beauty industry knowledge

Benefits

Product discounts
Gratis
Exclusive brand events
Extended health insurance
Life insurance
Paid time off
Performance-based bonus
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Management
Coaching
Training
Visual Merchandising
Client Experience
Sales
Inventory
Vendor Relations
Leadership
Customer Service
Store Operations
Staff Development
Event Planning
Skincare
Fragrance
Makeup Artistry
Performance Management
Time Management

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Work requirements

Jobs in Canada