Jobs in Canada

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Added 9 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…serves as a trusted resource for administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy application, employee…
Added 3 hours ago
RB
Manager - Product Control
Royal Bank of Canada
Toronto, ON
- Full-time
We are looking for a dedicated Manager - Product Control to join our amazing team! In this role, you will be responsible for the production and execution of all P&L, attestation and…
Added 4 hours ago
S
Client Experience and Services Manager, Stores
sephora.com
Thunder Bay, ON
- Full-time
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the…
Added 5 hours ago
Senior Security Ops Analyst
Insurance Corporation of British Columbia
North Vancouver, BC
Reporting to the Manager of IT Security, the Senior SOC Analyst provides hands-on technical and operational leadership for cybersecurity detection, investigation, and response. The role…
Added 5 hours ago
GC
Talent Acquisition & HR Manager
Game Companies
Toronto, ON
- Full-time
This is a hybrid role based in Toronto, with an expectation of working from our Queens Quay West office four days per week · Ability to work from our downtown Toronto office 4 days per week
Added 5 hours ago
R
Manager - Product Control
RBC
Toronto, ON
- Full-time
We are looking for a dedicated Manager - Product Control to join our amazing team! In this role, you will be responsible for the production and execution of all P&L, attestation and…
Added 6 hours ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Reporting to the Senior Director of Human Resources Business Partnerships, the Manager, Human Resources Business Partnerships, is responsible for providing leadership and direction to their…
Added 6 hours ago
RT
Senior Principal Engineer
Raising The Village
Remote, Canada
- Full-time
- Remote
RTV is investing in the next generation of Venn, an integrated platform for program delivery, monitoring, evaluation, and learning.
Added 7 hours ago
BS
Release Manager – Software Development & AI-Enabled Engineering
BrickRed Systems
Canada
- Contract
…workforce solutions, specializing in delivering high-quality talent across digital, engineering, marketing, analytics, finance, operations, and business transformation domains. With a…
Added 7 hours ago
C|
Director of Human Resources & Organizational Learning
CCRW | CCRT
Toronto, ON
- Full-time
The Director of Human Resources & Organizational Learning provides strategic leadership for human resources, employee experience, workforce development, and organizational learning across…
Added 7 hours ago
SH
Assistant Manager I
Sunglass Hut
Ottawa, ON
- Full-time
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 7 hours ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
As the Operations Manager of the Industrial East Portfolio, you will oversee daily building operations and technical service delivery across a large network of industrial properties and…
Added 8 hours ago
BS
Technical Project Manager – Release Management
BrickRed Systems
Canada
- Contract
…workforce solutions, specializing in delivering high-quality talent across digital, engineering, marketing, analytics, finance, operations, and business transformation domains. With a…
Added 8 hours ago
GL
Senior Channel Reporting Analyst (Compensation & Incentives)
goeasy Ltd.
Mississauga, ON
- Full-time
…commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us…
Added 8 hours ago
Multi Store Manager
EssilorLuxottica Group
Mississauga, ON
The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and…
Added 8 hours ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Queen Street E, Toronto, ON
- $50,000 CAD / year
- Full-time
AGCO CannSell license required along with clean police record check
Added 8 hours ago
TH
District Asset Protection Manager
The Home Depot Canada
ON · Ontario, Canada
- Full-time
Must have experience as an Asset Protection Specialist Supervisor for a minimum 1 year · Must have access to a vehicle
Added 8 hours ago
D
Manager
Desjardins
Montreal, QC · Levis, QC
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 8 hours ago
C
Scaled Success Account Manager
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC
- Full-time
We are currently seeking a Scaled Success Manager to join our Customer Success team. This role is for tenacious, data-fluent, and driven individuals who are customer-first naturals with a…
Added 9 hours ago
NR
Human Resources Advisor
Northview Residential REIT
Calgary, AB
- Full-time
We are looking for a Human Resource Advisor to join our Corporate-HR/Payroll team in Calgary, AB. Reporting to the Manager, Human Resource, you will be Providing practical HR support and…
Added 9 hours ago
AG
Assistant Manager, HCM & Reporting
Art Gallery of Ontario
Toronto, ON
- Full-time
Working collaboratively with HR, Payroll, Finance, Operations, IT, and other business stakeholders, the Assistant Manager will oversee end-to-end HCM processes, identify opportunities for…
Added 9 hours ago
Client Experience and Services Manager, Stores
Sephora
Thunder Bay, ON
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the…
Added 9 hours ago
IE
Sr. Manager, Tax Audit & Risk
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Senior Manager will serve as a key point of coordination between tax authorities, external auditors, advisors, and internal stakeholders to ensure tax matters are managed effectively…
Added 9 hours ago
T
Oracle Cloud ERP Specialist
TD
Toronto, ON
- Full-time
Must have strong skills in writing PL/SQL code with Oracle database and ERP data model design
Added 9 hours ago
T
Oracle Cloud ERP Developer
TD
Toronto, ON
- Full-time
Must have strong skills in writing PL/SQL code with Oracle database and ERP data model design

sephora.com

Client Experience and Services Manager, Stores

Thunder Bay, ON, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. · Full-time

Apply on join.sephora.com About employer

Applications open in a new tab.

Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 299400
Store Name/Number: ON-Thunder Bay (0870)
Address: 1000 Fort William Road, Suite A1A, Box 6, Thunder Bay, ON P7B 6B9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the sales floor - our “Stage” - and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance Studio, including the Paid Services Beauty Advisor (PSBA) team who deliver personalized 1:1 services. With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals. Additionally, you will drive client engagement by innovating and executing in-store events and classes. This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.

What you’ll be doing as a Client Experience & Beauty Services Manager at Sephora –

Training & Development. Conduct Beauty Advisor training for new hires and existing team members. Facilitate "Welcome to Sephora" and "Sephora 101" sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.

Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.

Client Experience. Managed the Services online reservation system, including publishing Beauty Advisors' availability and class schedules. Ensured adequate staffing to maintain a smooth client flow and efficient check-in process.

Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.

Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.

You have a proven track record of coaching a team to company expectations and have a passion for training, development, and education.

You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent time management skills that extend to your team and their efficiency.

Bonus points if you have a passion or background in make-up artistry or skincare services.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on join.sephora.com About employer

More about this job

Responsibilities

The manager will lead the sales floor team and beauty services studio to ensure exceptional client experiences and store performance. Responsibilities include training staff, managing service reservations, executing visual merchandising, and fostering brand engagement.

Requirements

Candidates should have 2-4 years of management experience in beauty, retail, or customer service. A proven track record in team coaching, strong time management skills, and the ability to work flexible hours including evenings and weekends are required.

Skills

Team leadership
Coaching
Staff training
Client experience management
Visual merchandising
Inventory management
Vendor management
Sales floor management
Time management
Conflict resolution
Business development
Event execution
Customer service
Retail operations
Beauty industry knowledge

Benefits

Product discounts
Gratis
Exclusive brand events
Extended health insurance
Life insurance
Paid time off
Performance-based bonus
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Management
Coaching
Training
Visual Merchandising
Client Experience
Sales
Inventory
Vendor Relations
Leadership
Customer Service
Store Operations
Staff Development
Event Planning
Skincare
Fragrance
Makeup Artistry
Performance Management
Time Management

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Work requirements

Jobs in Canada