Jobs in Canada

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Added 14 mins ago
FB
Assistant Teacher - Infant Program | New Brighton
Fueling Brains & FB Academies
AB · Calgary, Alberta
- Full-time
We're looking for an Assistant Infant Educator (ECA) to join our Infant team, supporting children aged 6 weeks to 19 months.
Added 14 mins ago
A
Managing Director, Investment Fund Finance
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
- Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 14 mins ago
S
Operations Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 14 mins ago
S
Operations Lead - Full Time
sephora.com
Winnipeg, MB
- $20.8 to $24.45 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 14 mins ago
S
Client Experience and Services Manager, Stores
sephora.com
Thunder Bay, ON
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 14 mins ago
W
Administrative Assistant I
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Project Administrative Assistant. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British…
Added 14 mins ago
EL
Assistant Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
- Full-time
…success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 14 mins ago
Key Holder - Jo Malone London - Parttime - Pacific Centre - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 14 mins ago
EL
Key Holder Key Holder
Estée Lauder Companies
Mississauga, ON
- Full-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 14 mins ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
…get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do…
Added 14 mins ago
EC
Site Finance Leader
Eaton Corporation
Toronto, ON
- Full-time
Eaton’s Electrical sector is currently seeking a Site Finance Leader to join our CPDI team. This hybrid position is based at our Toronto, ON facility and offers benefits from day one.
Added 29 mins ago
GC
Senior Cinematic Animator
Game Companies
Toronto, ON
- $85,000 to $105,000 CAD / year
- Contract
Work in coordination with animation lead to help mentor and build a collaboration within the team
Added 29 mins ago
S
Account Development Representative II - Toronto
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Georgina Beach, ON
- Full-time
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle…
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Account Development Representative II - Toronto
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- Full-time
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Account Development Representative II - Toronto
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Ajax, ON
- Full-time
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Added 29 mins ago
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Account Development Representative II - Toronto
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- Full-time
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Added 29 mins ago
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Account Development Representative II - Toronto
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Brampton, ON
- Full-time
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Added 29 mins ago
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Registered Nurse (General Internal Medicine)
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Toronto, ON
- Part-time
…nursing care. Performs as a member of the interdisciplinary…
Added 29 mins ago
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Account Development Representative II - Toronto
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Caledon, ON
- Full-time
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle…
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Account Development Representative II - Toronto
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Insulator
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We are seeking a skilled and motivated insulator to join our team at Harmac Pacific Pulp Mill. Under the direction of the Maintenance Supervisor, you will support operations with the…
Added 29 mins ago
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Haida Gwaii Youth Assembly Coordinator
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Added 29 mins ago
GL
Assistant Store Manager
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Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the…
Added 29 mins ago
FH
Supervisor, Dispensary/Parenteral Services
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Abbotsford, BC
- $65.94 to $82.4 CAD / hour
- Part-time
Are you motivated to join a dedicated team of health care providers in this dynamic and rewarding role? Are you interested in a career where you can make an impact on the well-being of…
Added 29 mins ago
GC
Associate Manager - Community Team (Assassin's Creed)
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Montreal, QC
- Full-time
Support the Portfolio Lead in the daily management and operations of the Community team on an assigned portfolio of games. Provide recommendations on process and performance improvements,…

sephora.com

Client Experience and Services Manager, Stores

Thunder Bay, ON, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. · Full-time

Apply on join.sephora.com About employer

Applications open in a new tab.

Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 299400
Store Name/Number: ON-Thunder Bay (0870)
Address: 1000 Fort William Road, Suite A1A, Box 6, Thunder Bay, ON P7B 6B9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the sales floor - our “Stage” - and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance Studio, including the Paid Services Beauty Advisor (PSBA) team who deliver personalized 1:1 services. With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals. Additionally, you will drive client engagement by innovating and executing in-store events and classes. This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.

What you’ll be doing as a Client Experience & Beauty Services Manager at Sephora –

Training & Development. Conduct Beauty Advisor training for new hires and existing team members. Facilitate "Welcome to Sephora" and "Sephora 101" sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.

Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.

Client Experience. Managed the Services online reservation system, including publishing Beauty Advisors' availability and class schedules. Ensured adequate staffing to maintain a smooth client flow and efficient check-in process.

Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.

Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.

You have a proven track record of coaching a team to company expectations and have a passion for training, development, and education.

You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent time management skills that extend to your team and their efficiency.

Bonus points if you have a passion or background in make-up artistry or skincare services.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on join.sephora.com About employer

More about this job

Responsibilities

The manager will lead the sales floor team and beauty services studio to ensure exceptional client experiences and store performance. Responsibilities include training staff, managing service reservations, executing visual merchandising, and fostering brand engagement.

Requirements

Candidates should have 2-4 years of management experience in beauty, retail, or customer service. A proven track record in team coaching, strong time management skills, and the ability to work flexible hours including evenings and weekends are required.

Skills

Team leadership
Coaching
Staff training
Client experience management
Visual merchandising
Inventory management
Vendor management
Sales floor management
Time management
Conflict resolution
Business development
Event execution
Customer service
Retail operations
Beauty industry knowledge

Benefits

Product discounts
Gratis
Exclusive brand events
Extended health insurance
Life insurance
Paid time off
Performance-based bonus
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Management
Coaching
Training
Visual Merchandising
Client Experience
Sales
Inventory
Vendor Relations
Leadership
Customer Service
Store Operations
Staff Development
Event Planning
Skincare
Fragrance
Makeup Artistry
Performance Management
Time Management

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Work requirements

Jobs in Canada