Jobs in Canada

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Added 2 mins ago
(CAN) Manager, Continuous Improvement
Walmart Canada
Maple, ON
Full-time
Position Summary...The Planning & Continuous Improvement Manager (PCIM) will report directly to the General Manager and is accountable for governance and delivery of continuous improvement…
Added 2 mins ago
Gérant de rayon, produits consommables
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
Full-time
Position Summary...The Consumables Department Manager leads daily department operations by coordinating associate activities to deliver a strong customer experience. This role ensures the…
Added 2 mins ago
Assistant Manager, Innovation
Bimbo Canada
Toronto, ON · Etobicoke, ON
Full-time
In business for more than 110 years, the company operates 15 bakeries and employs approximately 4,000 associates across Canada. Bimbo Canada creates value by being at the forefront of…
Added 2 mins ago
(CAN) Asset Protection Associate (FT)
Walmart Canada
Ancaster, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 mins ago
Senior Manager, Supply Chain Management
Walmart Canada
Mississauga, ON
Full-time
This role also drives business opportunities by identifying and assessing program feasibility, evaluating financial and physical performance, and implementing best practices from the…
Added 2 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Constant, QC · St Constant, QC
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 mins ago
Manager, Services North America
Prophix
Toronto, ON · Etobicoke, ON
Full-time
As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing…
Added 2 mins ago
Manager, Capital Planning
Couche-Tard
Laval, QC
Internship
Reporting to the Director, Capital Planning & Governance, the Manager, Capital Portfolio & Governance plays a key role in improving how capital is allocated, monitored, and redeployed…
Added 2 mins ago
(CAN) Overnight Lead Department Manager (General Merchandise)
Walmart Canada
Delta, BC
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 3 mins ago
Match Restaurant General Manager
Playtime Casino
Wasaga Beach, ON
Full-time
…talented team of hospitality pros, the Match Restaurant General Manager is the career choice for you. As an integral part of the team, your success is critical. You understand what it takes…
Added 3 mins ago
Project Manager (CRM)
VML
Montreal, QC
…marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic…
Added 3 mins ago
Project Manager (CRM)
VML Canada (English)
Montreal, QC
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production,…
Added 18 mins ago
Manager, Engineering
Trulioo
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Software Engineering, the Manager, Engineering will be responsible for leading Trulioo's mobile and web engineering team. This role owns team execution,…
Added 18 mins ago
Regulatory Affairs Manager (CMC and/or Oncology)
GSK
Mississauga, ON
Full-time
Ensures compliance with applicable Health Canada, industry, and GSK codes and guidelines in alignment with business needs
Added 18 mins ago
Deputy Equipment Manager
Ontario Transit Group
Toronto, ON
Full-time
Reporting directly to the Equipment Manager, the Deputy Equipment Manager will play a key role in overseeing fleet operations, equipment maintenance programs, procurement activities,…
Added 33 mins ago
Senior Data Solutions Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
$103,000 to $153,000 CAD / year
Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 33 mins ago
Senior Account Manager (Enterprise Business Solutions)
Decisive Farming by TELUS Agriculture
Toronto, ON
Contract
Lead enterprise business solutions sales initiatives for strategic accounts using TELUS's Premier Sales Organization (PSO) methodology
Added 33 mins ago
Application Architect
Pollard Digital Solutions
Winnipeg, MB
Full-time
…aspects of the Pollard Digital Engagement Platform, translating business and product requirements into scalable, secure, and maintainable…
Added 33 mins ago
Manager, Operational Excellence
Noble Corporation
Concord, ON
Full-time
The Manager, Operational Excellence drives continuous improvement across Noble by leading high-impact initiatives that streamline processes, enhance efficiency, and leverage technology,…
Added 33 mins ago
Project Manager, Geotechnical
EnGlobe Corp.
Brantford, ON · Kitchener, ON · London, ON
Full-time
Actively marketing the company’s products and services to new and existing clients through business development initiatives;
Added 33 mins ago
Senior Geotechnical Engineer
EnGlobe Corp.
Brantford, ON · Kitchener, ON · London, ON · ON · Stoney Creek, Ontario
Full-time
Business Development, client liaison and management.
Added 33 mins ago
Management - Candico Manager Store II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Portage la Prairie, MB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 33 mins ago
Category & Shopper Insight Manager
Unilever
Toronto, ON
Full-time
…category growth across Canada. The Category Shopper Insight Manager plays a key role in developing actionable recommendations, influencing stakeholders, and driving business results through…
Added 33 mins ago
Commercial Underwriting Specialist - Auto & Property
TD
Markham, ON
Full-time
Reporting to the Senior Manager Product and Underwriting Strategy, this Underwriting Manager will develop and execute on business strategies to deliver premium and earnings goals and…

sephora.com

Client Experience Lead

Burnaby, BC, Canada

Pay: $22.85 to $28.55 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job ID: 296579
Store Name/Number: BC-Metropolis (0536)
Address: 216-4820 Kingsway, Burnaby, BC V5H 4P1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Client Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Meaningful Rewards

The compensation ranges between CAD$22.85 - CAD$28.55/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Client Experience Lead oversees sales floor departments to ensure the execution of the company's selling model and high-quality client service. They are also responsible for coaching team members, managing in-store events, and analyzing store performance to drive business objectives.

Requirements

Candidates must have one to three years of experience in a similar role at a comparable volume store. Strong verbal and written communication skills, along with the ability to attract and develop talented store leaders, are required.

Skills

Sales floor management
Client service
Team leadership
Performance management
Event management
Coaching
Communication skills
Business analysis
Client interactive technology
Training and development

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Client Experience
Leadership
Beauty
Skincare
Fragrance
Haircare
Performance Management
Coaching
Event Management
Business Development
Client Service
Team Building
Store Operations
Sales Floor Management

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