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Added 14 mins ago
MF
District Sales Associate
Mackenzie Financial Corporation
Calgary, AB
- Other
…the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to provide administrative support sales…
Added 14 mins ago
RB
Senior Project Manager-Regulatory, Risk Remediation
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Project Manager-Regulatory Risk Remediation is responsible for leading and coordinating regulatory risk management initiatives across the organization. This role partners with…
Added 14 mins ago
RB
Senior Manager, Risk Management & Compliance
Royal Bank of Canada
Halifax, NS · Toronto, ON
- Full-time
The Senior Manager, Risk Management & Compliance is responsible for developing and implementing global risk management reports, systems, and processes to minimize investments risks. Applies…
Added 29 mins ago
TH
PRO Account Sales Associate: Full Time - ABBOTSFORD
The Home Depot Canada
Abbotsford, BC
- Full-time
Store Standards: Drive execution of store events, uphold department standards, and ensure on-shelf availability.
Added 30 mins ago
Supervisor – Electrical Assembly
Tigercat | MacDonald Steel
Brant, ON
Reporting to the Plant Manager, the Assembly Supervisor is responsible for leading the operations of the afternoon shipping / receiving and assembly department, including Wire Harness and…
Added 30 mins ago
Sales Catering Manager Mat Leave 12 month contract
Coast Hotels
Calgary, AB
We are looking for a Sales Catering Manager to fill a 12 month maternity leave role who will contribute to the overall success of Coast Calgary University Area Hotel by APA by providing…
Added 30 mins ago
Houseman
Capilano Golf and Country Club
BC · West Vancouver, BC
We are seeking a reliable, hardworking, proactive and versatile Houseman to join our team at Capilano Golf and Country Club. This position reports to the Facility Operations Manager.
Added 44 mins ago
TM
Operational Excellence Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
…principles. The Operational Excellence Analyst reports to the Manager of Business Innovation and will be based at the Markham Head…
Added 44 mins ago
P
Customer Experience Guide - Seasonal
Patagonia
Toronto, ON
- Part-time
Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with…
Added 44 mins ago
P
Customer Experience Guide - Part Time
Patagonia
Kelowna, BC
- $20.4 to $22.4 CAD / hour
- Part-time
…Guarantee and Worn Wear programs. You will answer phones, work events, support front of house and back of house operations, and support in store repairs while successfully communicating…
Added 44 mins ago
S
Bilingual Talent Acquisition Partner, Retail (Contract)
sephora.com
Montreal, QC
- Full-time
…Leaders, and HR teams to support hiring strategies, recruitment events, and talent planning. Reporting to the Manager, Talent Acquisition, this is an exciting opportunity to make a…
Added 44 mins ago
S
Assistant Planner
sephora.com
Toronto, ON
- Full-time
Consult with the Planning Manager to ensure appropriate WOS levels, work with brands on ETA for back in-stock, and communicate with the leader
Added 59 mins ago
W
Art Director, 2D
WildBrain
Vancouver, BC
- Full-time
…half-days in the summer, extra holidays in the winter and regular events to connect our teams virtually, and…
Added 59 mins ago
Emergency Medical Technician
HealthCareersInSask.ca
Kerrobert, SK
Job Description: Reporting to the Manager or designate for the area of province they are working, the Emergency Medical Services - EMT/PCP responds to emergency and non-emergency events.…
Added 59 mins ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Wilkie, SK
- Part-time
Job Description: Reporting to the Manager or designate for the area of province they are working, the Emergency Medical Services - EMT/PCP responds to emergency and non-emergency events,…
Added 59 mins ago
Emergency Medical Technician
HealthCareersInSask.ca
Kindersley, SK
Job Description: Reporting to the Manager or designate for the area of province they are working, the Emergency Medical Services - EMT/PCP responds to emergency and non-emergency events.…
Added 59 mins ago
Emergency Medical Technician
HealthCareersInSask.ca
Kyle, SK
Job Description: Reporting to the Manager or designate for the area of province they are working, the Emergency Medical Services - EMT/PCP responds to emergency and non-emergency events,…
Added 59 mins ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Cut Knife, SK
- Part-time
Job Description: Reporting to the Manager or designate for the area of province they are working, the Emergency Medical Services - EMT/PCP responds to emergency and non-emergency events.…
Added 1 hour ago
YO
Advancement Manager
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Full-time
The Advancement Manager plays a key role in strengthening the YMCA’s culture of philanthropy by leading fundraising initiatives, building meaningful donor relationships, and supporting…
Added 1 hour ago
H(
Regional Manager
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $86,000 to $131,000 CAD / year
- Full-time
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
Added 1 hour ago
MF
District Sales Associate
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to provide administrative support sales…
Added 1 hour ago
MF
Business Development Manager
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 1 hour ago
MF
Business Development Manager
Mackenzie Financial Corporation
Vancouver, BC
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 1 hour ago
MF
Business Development Manager (Asian Services)
Mackenzie Financial Corporation
Vancouver, BC
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…
Added 1 hour ago
MF
Business Development Manager
Mackenzie Financial Corporation
Montreal, QC
- Other
As a Business Development Manager, you will be a key driver of sales success and advisor engagement across Canada. Your ambition, communication skills, and proactive mindset will help you…

sephora.com

Client Experience Manager

Edmonton, AB, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. · Full-time

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Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 297128
Store Name/Number: AB-So Edmonton Common (0868)
Address: 9761 19 Avenue, Edmonton, AB T6N 1N5, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

You’ll love working here…
As the Client Experience Manager, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all members of the Color, Skin, Fragrance, Cash wrap teams, the Services Coordinators, Senior Artists (SA), Senior Skincare Advisors (SSA) and Personal Beauty Advisors (PBA) teams within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

Training & Development. Execute cast training for all new hires as well as for existing cast. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
Talent Champion. Communicate team hiring needs to the Talent & Business Operations leaders and participate in the hiring process for all roles on their teams. Manage the interviewing/hiring process for all direct reports. Support the store’s hiring needs as needed. Utilize the My Sephora Career (MSC) system as needed to source, select and hire candidates.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
You have proven ability to lead and build top performing teams.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.

While at Sephora, you’ll enjoy…

The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Client Experience Manager is responsible for overseeing all sales, services, and events within a specific Sephora store location. They lead and develop various teams, including artists and advisors, to ensure company objectives are met and exceeded.

Requirements

Candidates must have two to four years of experience in a similar retail leadership role. Proven ability to build high-performing teams and flexible availability for peak retail hours, including nights and weekends, is required.

Skills

Leadership
Team management
Sales management
Training and development
Customer service
Talent acquisition
Performance management
Retail operations
Conflict resolution
Communication
Strategic planning
Mentoring

Benefits

Discounts
Gratis
Exclusive brand events
Training
Performance-based bonus
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Sales Management
Team Leadership
Customer Experience
Talent Development
Medallia
My Sephora Career
Training
Hiring
Operations
Client Feedback
Store Management
Entrepreneurial Spirit
Employee Engagement

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