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Added 45 mins ago
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Senior Project Manager IT - SaaS
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
Role: The Senior Project Manager IT - SaaS reports to the AVP, Product Management and works closely with multiple product team and 3 other AVP. The incumbent will ensure that the projects…
Added 45 mins ago
YH
Activation Worker (Temporary Full-Time for 3 Months) - Chinese Speaking
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 45 mins ago
YH
Housekeeping/Laundry Aide (Part Time)
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 59 mins ago
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Account Manager – Architecture Services B8C
NHS Ayrshire & Arran
AB · Mountain View County, AB
- Full-time
We are looking for a highly experienced Digital Services Manager with evidential experience of working at a strategic level on Digital Services to fulfil this demanding role. You will work…
Added 1 hour ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Software Engineering
Added 1 hour ago
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Senior Waste-Water Engineer/Project Manager
GFT
Mississauga, ON
- Full-time
As a Senior Wastewater Engineer/Project Manager, you will leverage your technical and management expertise to plan, design, and construct water/wastewater infrastructure within a dynamic…
Added 1 hour ago
UO
Principle Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…Engineer – Missile Defense Systems & Technology to provide senior technical leadership in the development, integration, analysis, test, and advancement of complex missile defense…
Added 1 hour ago
FG
Senior Operations Manager, Surrey and Wheelchair Replenishment Program
Fnyx Group
Toronto, ON
- Full-time
✈️ Senior Operations Manager – Aviation Services
Added 1 hour ago
Project Manager - Halifax
Mariner
Halifax, NS
We are seeking an experienced and dynamic Project Manager to join our team. In this role, you will lead and oversee complex technology projects, collaborating with cross-functional teams to…
Added 2 hours ago
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Mortgage Specialist
BMO
Pointe-Claire, QC · Vaudreuil-Dorion, QC
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 2 hours ago
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Mortgage Specialist
BMO
Richmond Hill, ON
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 2 hours ago
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CLIENT SUPPORT COORDINATOR
BDC
Kingston, ON
- Full-time
Provide excellent support service to the business development team and business center manager.
Added 2 hours ago
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Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Join Manulife's Global Wealth and Asset Management (GWAM) Technology team as a Product Delivery Manager supporting Investment Law & Compliance platforms. This role offers a unique…
Added 2 hours ago
RP
Territory Sales Manager
Reliable Parts Ltd.
Winnipeg, MB
- Full-time
As a Territory Sales Manager, you will drive growth and maintain an established portfolio of accounts across several key verticals, including Multi-Family (Apartments), Healthcare (Senior…
Added 2 hours ago
Product Line Manager - Geomembrane & Specialty Market
Intertape Polymer Group (IPG)
NB · Truro, NS · NS · ON · PE
Title: Product Manager - AgGeo & Specialty market
Added 2 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Foster a culture of customer-centricity and accountability.
Added 2 hours ago
313A Refrigeration Technician – Apprentice or Journeyman – Barrie
Neelands HR
Barrie, ON
Reporting to the Senior Manager, Service, the Service Technician will work closely with the team on repair, install, troubleshoot and preventative maintenance of refrigeration systems. This…
Added 3 hours ago
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Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 3 hours ago
WI
Sommelier - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Work closely with the senior bartender and bar team on inventory controls, seasonal cocktail rollout, liquor storage organization & cleanliness
Added 3 hours ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 3 hours ago
K
Assistant Store Manager - Market Mall
Knix
Calgary, AB
- Full-time
…and developing people energizes you! Working with your Store Manager, you empower Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient,…
Added 3 hours ago
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Senior Counsel, Treasury and Payments Solutions
BMO
Toronto, ON · FCP
- Full-time
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Added 3 hours ago
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Manager Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centric solutions that support business objectives. You will translate technical and…
Added 4 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $55.25 to $79.42 CAD / hour
- Full-time
The Senior Project Manager is responsible for overseeing and supporting the planning, design and/or implementation of assigned large facilities projects with a high degree of complexity,…
Added 4 hours ago
LC
Senior Manager, Learning, Development and Engagement
Loblaw Companies Limited
Toronto, ON
- Full-time
The Senior Manager, Learning, Development & Engagement will help strengthen leadership, collaboration, communication and engagement across Central Pharmacy Services. This role shapes and…

sephora.com

Client Experience Manager

Edmonton, AB, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. · Full-time

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Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 297128
Store Name/Number: AB-So Edmonton Common (0868)
Address: 9761 19 Avenue, Edmonton, AB T6N 1N5, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

You’ll love working here…
As the Client Experience Manager, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all members of the Color, Skin, Fragrance, Cash wrap teams, the Services Coordinators, Senior Artists (SA), Senior Skincare Advisors (SSA) and Personal Beauty Advisors (PBA) teams within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

Training & Development. Execute cast training for all new hires as well as for existing cast. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
Talent Champion. Communicate team hiring needs to the Talent & Business Operations leaders and participate in the hiring process for all roles on their teams. Manage the interviewing/hiring process for all direct reports. Support the store’s hiring needs as needed. Utilize the My Sephora Career (MSC) system as needed to source, select and hire candidates.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
You have proven ability to lead and build top performing teams.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.

While at Sephora, you’ll enjoy…

The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Client Experience Manager is responsible for overseeing all sales, services, and events within a specific Sephora store location. They lead and develop various teams, including artists and advisors, to ensure company objectives are met and exceeded.

Requirements

Candidates must have two to four years of experience in a similar retail leadership role. Proven ability to build high-performing teams and flexible availability for peak retail hours, including nights and weekends, is required.

Skills

Leadership
Team management
Sales management
Training and development
Customer service
Talent acquisition
Performance management
Retail operations
Conflict resolution
Communication
Strategic planning
Mentoring

Benefits

Discounts
Gratis
Exclusive brand events
Training
Performance-based bonus
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Sales Management
Team Leadership
Customer Experience
Talent Development
Medallia
My Sephora Career
Training
Hiring
Operations
Client Feedback
Store Management
Entrepreneurial Spirit
Employee Engagement

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