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Added 23 mins ago
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Director, Change & Claims Management
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Toronto, ON
- $175,000 to $195,000 CAD / year
- Full-time
The Director, Change & Claim Management is a senior commercial leadership role responsible for leading change management, claims management, contractual entitlement, and commercial risk…
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Data Engineer
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- Full-time
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Added 26 mins ago
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Sr Sales & Partner Manager (Canada)
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Added 54 mins ago
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- $120,000 to $130,000 CAD / year
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Report to Senior Management on the performance of the quality management system, including opportunities for improvement
Added 55 mins ago
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- $140,000 to $160,000 CAD / year
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Added 1 hour ago
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Store Design Designer - 12‑month contract
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Creative Director
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Added 1 hour ago
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Développeur full-stack senior
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- $120,000 to $145,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Full-Stack Developer based in Canada.
Added 1 hour ago
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- Full-time
The Director, Global Packaging Development is a senior organizational leader responsible for leading Packaging Development across an assigned category and supporting one or more global…
Added 1 hour ago
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Junior Media Buyer - Shopify DTC
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sephora.com

Creative Director

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 22, 2026

Original job description

Job Type: Full Time

Function: Marketing

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

As Creative Director, you will be an integral member of the Marketing department, with a mandate to lead and continue building a creative team that develops breakthrough creative, content and design work with expertise in beauty and retail. You understand how to use brand strategy to connect concepts to a brand’s platform, to develop creative work that is consistently on brand and will position Sephora as the prestige leader in beauty retail, and create effective marketing communications to achieve business goals across channels and platforms. You’re strategic, persuasive, and a compelling presenter. You pride yourself on staying current on the latest trends in marketing, beauty and lifestyle, and have a portfolio including a breadth of work demonstrating both integrated & channel specific creative expertise with particular strength in retail, digital, social, and experiences.

Reporting into the SVP of Marketing, your work will span the spectrum of concepting campaigns and content, inspiring and coaching your team, working collaboratively across all functions to grow the Sephora Canada business through creative opportunities, innovating the creative and production process, and working with strategic partners on creative solutions.

Whether you’re building our exciting in-store experiences, supporting our digital initiatives, planning our loyalty program campaigns, writing copy, or designing integrated multi-channel campaigns, you are constantly finding ways to underscore our brand promise and cement our place as the industry leader in Canada. The pace is fast, the learning is constant… but as part of a team that’s driven, the possibilities are endless.

What You’ll Do:

Connect creative across disciplines, be the voice of the brand’s expression to shape internal and external work to drive breakthrough and consistency
Inspire the internal Creative Team to build breakthrough, best in class content that stands out in the market

Advocate for creativity and the power of best-in-class content as a key tool to build the brand and achieve business objectives

Think strategically to bring holistic campaigns to life, while working hands-on to deliver assets
Manage and motivate a team of 5 creatives, from entry-level to senior, freelance talent and production partners
Develop positioning, creative and content strategies for Sephora programs and campaigns, preserving Sephora brand standards and tone of voice
Build relationships and work collaboratively with key cross-functional partners across the organization at the Director/VP level, in Canada, North America, and Global
Delegate/assign work, including monitoring team bandwidth, and finding synergies where possible

Champion an integrated model where campaigns are developed in parallel with internal and external creative agency partners; inform and consult on brand standards for work from agency partners

What You’ll Bring:

A combination of vision and pragmatism: you have an ability to see the big creative opportunity, and know what it takes to get work created
Player/coach leadership style. You can identify, guide and bring out the best in creativity, while also helping to execute
A curious mindset – you seek inspiration in culture and consumer
A strong understanding of production, and how great creative gets executed
10-15 years of professional work experience in conceptual creative/content development and/or a related field as either a Copywriter or Art Director
A strong visual eye and sense of design direction

5+ years’ of experience leading a creative team as either an Associate Creative Director or Creative Director
Proven track record of success leading both small and large creative programs across a variety of channels and tactics
Strong background in integrated creative executions
Familiarity with retail channel ecosystem across owned and paid channels
Understanding of Figma, Adobe Creative Cloud: InDesign, Illustrator, Photoshop & emerging AI tools
Understanding of UX and Responsive Design an asset
Bachelor’s degree or diploma in a related creative field
Full Service In-House or External Agency experience an asset
Experience in beauty and/or retail considered an asset
Comfort using digital and AI-enabled tools responsibly in your day-to-day work

#FSCHIRING

What You’ll Get:

Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD$153,000 - $176,600 plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Apply About employer

More about this job

Responsibilities

The Creative Director will lead the creative team to develop breakthrough content and design work that aligns with brand strategy across all retail channels. They are responsible for managing team performance, collaborating with cross-functional partners, and ensuring consistent brand expression to drive business objectives.

Requirements

Candidates must have 10-15 years of professional experience in conceptual creative or content development, including at least 5 years in a leadership role. A strong background in retail, digital, and integrated creative executions is required, along with proficiency in design software and strategic thinking.

Skills

Creative direction
Brand strategy
Content development
Retail marketing
Digital marketing
Social media strategy
Team leadership
Campaign management
Art direction
Copywriting
Figma
Adobe Creative Cloud
UX design
Responsive design
Production management
Strategic planning

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
RRSP matching
Bonus
Paid vacation
Flex days
Maternity/paternity leave
Employee discount
Mental health resources
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Creative Director
Marketing
Retail
Beauty
Brand Strategy
Content Strategy
Integrated Campaigns
Digital Marketing
Social Media
Figma
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
UX Design
Responsive Design
AI Tools
Production
Leadership
LVMH
Brand Standards
Copywriting
Art Direction
Campaign Concepting
Cross-functional Collaboration
Retail Ecosystem
Prestige Beauty
Loyalty Programs
Mentorship
Strategic Planning
Creative Agency

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