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Added 2 months ago
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Interim Client Experience Manager, 18 Month Contract
sephora.com
Edmonton, AB
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 2 months ago
Senior Manager - Audit - EY Private
EY
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…well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation…
Added 2 months ago
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Toronto, ON
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Added 2 months ago
Industrial Cybersecurity Manager
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BA
Manager, Tax
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- Full-time
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Added 2 months ago
S
Full-Time Licensed Optician: Dufferin Mall, ON
Specsavers
Toronto, ON
- Full-time
Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
Added 2 months ago
OR
Samsung Sales Manager - Surrey/Burnaby
OSL Retail Services Inc
Burnaby, BC
- Other
Reporting to the National Sales Manager, the Sales Manager is responsible for directing all aspects of sales, customer service and staff development within their store.
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Added 2 months ago
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Stage Experience Lead - Full Time
sephora.com
Victoria, BC
- $22.85 to $28.55 CAD / hour
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Added 2 months ago
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Investment Analyst
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Added 2 months ago
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Plant Manager
Eaton Corporation
Milton, ON
- Full-time
Eaton Corporation is hiring a Plant Manager for one of their sites in their Electrical Sector Americas (ESA). This position will be based in Milton, Canada.
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Compliance Analyst, Enterprise Compliance
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Toronto, ON
The Compliance Analyst supports the Senior Manager, Enterprise Compliance, in the supervision of employee and firm conduct - including conducting audits and control testing, responding to…
Added 2 months ago
S
Operations Consultant - Full Time
sephora.com
Vancouver, BC
- $19.85 to $24.8 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
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Part-Time Student Optician: Vaughan, ON
Specsavers
Vaughan, ON
- Part-time
Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
Added 2 months ago
S
Full-Time Licensed Optician: Pickering, ON
Specsavers
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Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
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- Full-time
…application, through the build of communication workflows, program logic/triggers for automation and testing with cross-functional…
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Electrical Project Manager
CIMA+
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- Full-time
Welcome to a commitment to sustainable development you can relate to.

sephora.com

Interim Client Experience Manager, 18 Month Contract

Edmonton, AB, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. · Full-time

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Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Posting language: English
Posted: Sep 2, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 294768
Store Name/Number: AB-Southgate (0534)
Address: 5015-111 Street NW, Edmonton, AB T6H 4M6, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

You’ll love working here…
As an Interim Manager, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.

Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

We’d love to hear from you if…

You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

ADDITIONAL INFORMATION
Physical Requirements:

Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Interim Client Experience Manager is responsible for overseeing daily operations, services, and events within the Beauty, Skincare, and Fragrance Studio. They will also lead, train, and develop the team of Beauty Advisors to ensure an elevated in-store client experience and drive sales performance.

Requirements

Candidates must have two to four years of experience in a similar role at a comparable volume store. Strong communication skills and a proven ability to build and develop high-performing teams are essential for this position.

Skills

Team management
Customer experience
Event management
Performance management
Staff training
Operations management
Communication skills
Leadership
Sales driving
Retail management
Service coordination
Conflict resolution
Coaching
Inventory management

Benefits

Performance-based bonus
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Management
Client Experience
Operations
Event Planning
Staff Development
Performance Management
Beauty Advisor
Studio Management
Sales
Customer Service
Training
Leadership
Interim
Contract

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