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sephora.com

Operations Consultant - Full Time

Langford, BC, Canada

$19.85 to $24.8 CAD / hour · Full-time

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Job details

Pay: $19.85 to $24.8 CAD / hour
Job type: Full-time
Experience: 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Posting language: English
Posted: Nov 7, 2026

Original job description

Job ID: 299143
Store Name/Number: BC-Millstream Village (1600)
Address: 2401 Millstream Road C105, Langford, BC V9B 6A3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service

Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

Assist in maintaining standards of cleanliness and organization within the cashier zone.
Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
Participate in programs to reduce shortage/loss.

Merchandising and Operations

Perform shipment receipt and processing in a timely manner.
Organize and maintain stockroom per company standards.
Process transfers, damages and testers per company standards.
Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
Ensure safety and tidiness standards are respected and maintained at all times.
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Ensure compliance with sampling policies and procedures.
Participate in inventory control.
Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Possess good computer, arithmetic and organizational skills.
Ability to multi-task, while being attentive to the needs of clients and the business.
Effective time management, problem solving and communication skills.
A High School graduate or equivalent.
Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION
Physical Requirements:

Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.

MEANINGFUL REWARDS
The compensation ranges between CAD$19.85 - CAD$24.80/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply About employer

More about this job

Responsibilities

The Operations Consultant partners with the supervisor to manage stockroom organization, shipment processing, and store merchandising standards. They also provide professional client service and assist in training staff on point-of-sale systems.

Requirements

Candidates should have 1-2 years of retail or client service experience and possess strong organizational and arithmetic skills. A high school diploma or equivalent is required, along with the ability to lift up to 50 pounds and maintain flexible availability.

Skills

Retail
Client service
Stockroom management
Point-of-sale
Merchandising
Inventory control
Time management
Problem solving
Communication
Arithmetic
Organizational skills
Computer skills

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Stockroom
Merchandising
Inventory
Point-of-sale
Client service
Shipment processing
Operations
Inventory control
Safety standards
Cashier
Consultant
Logistics

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