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Added 10 mins ago
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
$21.5 CAD / hour
Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 10 mins ago
Team Leader
JACK & JONES
Mississauga, ON
Part-time
Make sure every customer leaves with a smile! Provide top-notch customer service that goes above and beyond.
Added 10 mins ago
Field Sales Representative
Techtronic Industries Canada Inc.
Orangeville, ON
Full-time
Experience in retail sales, field sales and/or customer service
Added 10 mins ago
Field Sales Representative
Techtronic Industries Canada Inc.
Markham, ON
Full-time
Experience in retail sales, field sales and/or customer service
Added 10 mins ago
Automotive Sales Manager
River Valley Ford
Mission, BC
Full-time
…Hyundai, Honda, Nissan, and Ford, supported by professional service centers. LAG Auto is committed to delivering automotive excellence, focusing on quality inventory, transparent sales…
Added 10 mins ago
Assistant Meat Manager
Farm Boy Inc.
Newmarket, ON
$21 CAD / hour
Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 10 mins ago
Assistant Meat Manager
Farm Boy Inc.
Whitby, ON
$21 CAD / hour
Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 11 mins ago
Store Manager
Canadian Tire Corporation
Atholville, NB
Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Added 11 mins ago
Manager, Product Modernization, Retail Insurance
BMO
Toronto, ON · YNG
Full-time
Lead competitive market intelligence across Retail Insurance products and adjacent lending experiences, leveraging customer insights, sales feedback and global market trends to identify…
Added 11 mins ago
Store Manager
Lordco Auto Parts
Ladner, BC
$65,000 to $85,000 CAD / year
Full-time
…dedicated to delivering a personalized experience for every customer. Providing outstanding customer service is not just a goal - it’s a commitment we make with every…
Added 11 mins ago
Directeur adjoint de magasin
The TJX Companies, Inc.
Côte-Saint-Luc, QC
Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 26 mins ago
Sales Manager
Steele Auto Group
NS · Halifax, NS
Full-time
As Sales Manager, you will lead the day-to-day operations of the Sales Department across both new and pre-owned vehicle sales, working closely with dealership leadership to drive…
Added 26 mins ago
Retail Shift Leader
Canna Cabana
Kitchener, ON · Ira Needles, Kitchener, ON
$19 to $21 CAD / hour
Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 26 mins ago
Customer Experience Leader - Regina, SK
Indigo Books & Music
Regina, SK
$16.35 to $24.55 CAD / hour
Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 40 mins ago
Analyst Online Customer Experience (Contract) – Future Opportunities
The Home Depot Canada
Toronto, ON
Other
Position Overview: We are seeking an analytical, customer-obsessed Analyst to own the online shopping experience for an assigned category portfolio on HomeDepot.ca. This role is accountable…
Added 40 mins ago
DIRECTEUR ADJOINT DE MAGASIN, VENTES SPÉCIALES
The Home Depot Canada
Regina, SK
Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 40 mins ago
analyste, Expérience de magasinage du client en ligne (Canada)
The Home Depot Canada
Toronto, ON
Other
Position Overview: We are seeking an analytical, customer-obsessed Analyst to own the online shopping experience for an assigned category portfolio on HomeDepot.ca. This role is accountable…
Added 40 mins ago
Assistant Store Manager - 7052 Regina
The Home Depot Canada
Regina, SK
Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 40 mins ago
Head Cashier Part Time - 7222 Fort Saskatchewan
The Home Depot Canada
Fort Saskatchewan, AB
Part-time
…through scheduling and providing first level of escalation for customer…
Added 40 mins ago
concepteur, Expérience d’utilisateur (Canada)
The Home Depot Canada
Toronto, ON
Full-time
At The Home Depot Canada we are dedicated to customer service and are on a mission to provide the best interconnected shopping experience to our customers.
Added 40 mins ago
UX Designer
The Home Depot Canada
Toronto, ON
Full-time
At The Home Depot Canada we are dedicated to customer service and are on a mission to provide the best interconnected shopping experience to our customers.
Added 40 mins ago
Automotive Detailer - Car Washer - Milton
Enterprise
Milton, ON
Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 40 mins ago
(CAN) Front End Team Lead
Walmart Canada
Flin Flon, MB
Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 40 mins ago
Store Manager
L'Équipeur
Rimouski, QC
Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Added 41 mins ago
Outside Sales (Design Consultant) | $150K+ First Year Potential
Dunn Group
Kelowna, BC
Contract
About Renewal by Andersen: Renewal by Andersen, the full-service window and door replacement division of North America’s most recognized industry leader, offers premium products backed by…

sephora.com

Operations Lead - Full Time

Toronto, ON, Canada

Pay: $22.2 to $26.1 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job ID: 296183
Store Name/Number: ON-Yonge & Eglinton (0862)
Address: 2300 Yonge St, Unit #100, Toronto, ON M4R 1K8, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora:

Team Lead, Operations

Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
Visual Merchandising. Manage the merchandising concepts and on-stage  visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Develop budget strategies.  Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have proven ability to influence peers and provide feedback.
You can demonstrate strong store operations skills.
You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$22.20 - CAD$26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Operations Lead is responsible for managing all store operations, including inventory control, visual merchandising, and supply management. They also provide leadership to the operations team, conduct performance assessments, and act as the Manager on Duty to support sales floor activities.

Requirements

Candidates should have one to three years of experience in a similar role at a comparable volume store. Strong skills in store operations, time management, problem-solving, and the ability to influence and provide feedback to peers are required.

Skills

Operations management
Inventory management
Visual merchandising
Staffing
Performance management
Budgeting
Time management
Problem-solving
Leadership
Coaching
Client engagement
Payroll management
Shipping and receiving
Cycle counting

Benefits

Performance-based bonus
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Operations Lead
Retail
Inventory Management
Visual Merchandising
Staffing
Payroll
Budgeting
Performance Management
Manager on Duty
Shipping
Receiving
Cycle Counting
Coaching
Leadership
Client Relations
Operations Excellence
Supply Management

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