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Added 11 mins ago
TG
Shop Manager
Tommy Gun's Original Barbershop
Winnipeg, MB
- Full-time
Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
Added 12 mins ago
MT
Shipper/Receiver & Delivery Driver NEW!!!
Maxim Truck and Trailer
Brandon, MB
- Full-time
Must have strong interpersonal and excellent customer service skills
Added 12 mins ago
CB
Baker - Full-time Position with Benefits
COBS Bread
St. Catharines, ON
- Full-time
Work with other Bakers, the Baking Team manager and the Production Manager to ensure the bread quality and range is to COBS Bread standards and delivered on time to meet customer demands
Added 14 mins ago
Associate Director, Social Policy
Government of Alberta
AB
…move your businesses forward in a way that ensures excellent customer service is always…
Added 14 mins ago
CB
Baker - Full-time Position with Benefits
COBS Bread
St. Catharines, ON
- Full-time
Work with other Bakers, the Baking Team manager and the Production Manager to ensure the bread quality and range is to COBS Bread standards and delivered on time to meet customer demands.
Added 14 mins ago
Senior Manager, ServiceNow Platform Delivery & Transformation
Bell
Montreal, QC
We are seeking a Senior Manager to lead the strategic evolution, delivery, and operational excellence of Bell's ServiceNow platform across critical business and technology domains. This…
Added 27 mins ago
BL
Catering Attendant / Receptionist
BC Legal Management Association
BC · West Vancouver, BC
- Other
…to join our Vancouver office. This role will report to the Manager, Office Services & Facilities and will be responsible for delivering a first-class hospitality experience to clients,…
Added 27 mins ago
SH
Server l Part Time l Novotel Toronto Centre
Silver Hotel Group
Toronto, ON
- Part-time
Committed to delivering high levels of customer service.
Added 27 mins ago
T
Sr. Business Systems Analyst - Core Platform
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 27 mins ago
DR
System Implementation Specialist
Dawn Recruiting Agency
Vaughan, ON
- Full-time
We are hiring one full-time, permanent System Implementation Specialist to join our Systems Department.
Added 29 mins ago
CC
Manager, Financial Services
Conexus Credit Union
Regina, SK
- Full-time
…members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making. We prioritize growth and…
Added 29 mins ago
BW
Maintenance Parts Admin
Big White Ski Resort
Kelowna, BC
- Full-time
This position is located at Big White Mountain, and is full-time year round supporting both summer and winter operations.
Added 29 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 29 mins ago
CC
Retail Shift Leader
Canna Cabana
Banff, AB
- Full-time
Canna Cabana is actively seeking Full Time Shift Leaders at Banff Avenue Banff, Alberta who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in…
Added 29 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 29 mins ago
CC
Retail Shift Leader
Canna Cabana
AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 29 mins ago
PC
Deli Shift Leader
Pilot Company
Lancaster, ON
- Full-time
…in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well…
Added 40 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Georges, QC · St-Georges, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 40 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Cap-aux-Meules, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 40 mins ago
S
Talent Acquisition Business Partner , Pharmacy (contract)
Sobeys
Calgary, AB
- Contract
…talented individuals to join our team. We are currently seeking a full-time Talent Acquisition Business Partner to support our hiring efforts across our Pharmacies. This position is based…
Added 40 mins ago
TB
Manager, Maintenance & Repairs - Contract
The Beer Store
Bolton, ON
- Contract
We are currently searching for a Manager, Maintenance & Repairs - Contract, reporting to the Director, Real Estate & Construction. This is a Full-Time, 18 month contract opportunity. The…
Added 40 mins ago
OA
Cemetery Lead Hand - Beth Tzedec Memorial Park, Toronto
Ontario Association of Cemetery and Funeral Professionals (OACFP)
Toronto, ON
- Full-time
Reporting directly to the General Manager, who retains full responsibility and accountability for the management and operation of Beth Tzedec Memorial Park, the Cemetery Lead Hand is a…
Added 40 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Drummondville, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 40 mins ago
RS
Logistics Supervisor - Weekend Afternoon Shift
Ryder System, Inc.
Milton, ON
- Full-time
Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
Added 40 mins ago
WC
Quality Assurance Coordinator
World Courier
Mississauga, ON
- Full-time
…metrics. This includes to act as a first contact for the Country Manager and local team for quality related topics. And to ensure that quality aspects for Transport are adequately…

sephora.com

Operations Lead - Full Time

Toronto, ON, Canada

$22.2 to $26.1 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $22.2 to $26.1 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Job ID: 297242
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, North York, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora:

Team Lead, Operations

Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
Visual Merchandising. Manage the merchandising concepts and on-stage  visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Develop budget strategies.  Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have proven ability to influence peers and provide feedback.
You can demonstrate strong store operations skills.
You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$22.20 - CAD$26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Operations Lead is responsible for overseeing store operations, including inventory management, visual merchandising, and supply chain processes. They also provide direct leadership to the operations team, manage performance, and act as the Manager on Duty to support sales floor activities.

Requirements

Candidates should have one to three years of experience in a similar retail operations role. Strong skills in store operations, time management, problem-solving, and the ability to influence and coach team members are required.

Skills

Operations management
Inventory management
Visual merchandising
Team leadership
Staffing
Payroll management
Budgeting
Performance management
Problem-solving
Time management
Coaching
Client engagement
Shipping and receiving
Cycle counting
Supply management

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Operations Lead
Retail
Inventory Management
Visual Merchandising
Staffing
Payroll
Budgeting
Performance Management
Team Leadership
Shipping
Receiving
Cycle Counting
Supply Management
Manager on Duty
Beauty Advisors
Operations Excellence
Coaching
Feedback
Store Operations
Merchandising Concepts

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