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Added 32 mins ago
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Optician / Retail Partner Ownership
Specsavers
Regina, SK
- Full-time
Feel supported to put people first - Build long-term customer relationships with a brand that prioritizes industry-leading care over sales targets.
Added 1 hour ago
AC
Hourly Supervisor- Den Pub & Auxiliary
Aramark Canada
Kamloops, BC
- Full-time
This is a hands-on leadership role that combines frontline food service responsibilities with operational coordination, employee supervision, scheduling, and performance management. The…
Added 1 hour ago
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Sales and Service - Garden Supplies - Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
We’re looking for an organized and hands-on retail leader with a passion for gardening, guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll…
Added 1 hour ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Sarnia, ON
- Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 1 hour ago
LC
Pharmacist, Hourly Part Time Evening
Loblaw Companies Limited
Toronto, ON · Scarborough, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 1 hour ago
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(CAN) Gérant du service à la clientèle
Walmart
Saint-Hyacinthe, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
RG
Finance Business Partner
Rohit Group
Ottawa, ON
- Full-time
Excellent interpersonal and customer service skills.
Added 1 hour ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…opportunities for the candidate that can showcase exceptional customer service, have a growth mindset, and deliver for…
Added 1 hour ago
K
Assistant Store Manager - Halifax Shopping Centre
Knix
Halifax, NS
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 2 hours ago
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Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Working with some of the world’s biggest automotive and retail brands, this business sits at the intersection of technology, marketing, and creative operations, helping enterprise clients…
Added 2 hours ago
WC
Front End Checkout Team Associate
Walmart Canada
Olds, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
GN
Full-time Lead Associate
Groupe Nordik
Whitby, ON
- Full-time
Experience in customer service or sales, an asset;
Added 2 hours ago
A
Client Service Representative - La Crete (7-month Term)
ATB
La Crête, AB
- Full-time
Proven customer service and/or sales experience.
Added 2 hours ago
S
Operations Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 2 hours ago
SC
shift supervisor - Store# 04989, UNIVERSITY VILLAGE - NANAIMO
Starbucks Coffee Company
Nanaimo, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 2 hours ago
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Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Sarnia, ON
- Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 2 hours ago
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Digital Fulfillment Team Lead
Walmart
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- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 2 hours ago
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coordinator
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Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
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Manager, Network Service Delivery
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
The Manager, Network Service Delivery plays a critical leadership role in ensuring the reliability, security, and continuous evolution of the network services that enable TD's retail,…
Added 2 hours ago
C
Assistant Manager - Cineplex Odeon Windermere & VIP
Cineplex
AB · CPX Windermere & VIP
- Part-time
You have demonstrated ability to lead a team during high volume business periods in multiple departments.
Added 3 hours ago
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Deputy Store Manager CAN (Pacific Centre)
Läderach
Vancouver, BC
- Full-time
A Läderach Deputy (Assistant) Store Manager aids in the supervision of employees, is an example of excellent customer service and leads training. The ideal Deputy Manager is a…
Added 3 hours ago
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(CAN) Leader d'équipe, produits frais
Walmart Canada
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- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 3 hours ago
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(CAN) Digital Fulfillment Team Lead
Walmart Canada
Winkler, MB
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 3 hours ago
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Automotive Detailer - Car Washer - Prince Rupert
Enterprise
Prince Rupert, BC
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…

sephora.com

Operations Lead - Full Time

Toronto, ON, Canada

$22.2 to $26.1 CAD / hour · Full-time

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Job details

Pay: $22.2 to $26.1 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Job ID: 298702
Store Name/Number: ON-Toronto Union Station (1526)
Address: 65 Front Street, Toronto, ON M5J 1E0, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora:
- As
- Team Lead, Operations
- , you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.
- Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
- Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
- Visual Merchandising. Manage the merchandising concepts and on-stage  visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
- Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
- Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
- Develop budget strategies.  Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.
We’d love to hear from you if…
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have proven ability to influence peers and provide feedback.
- You can demonstrate strong store operations skills.
- You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$22.20 - CAD$26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Operations Lead is responsible for overseeing all store operational processes, including inventory management, visual merchandising, and supply maintenance. They also manage the operations team, conduct performance assessments, and act as the Manager on Duty to support sales floor activities.

Requirements

Candidates must have one to three years of experience in a similar role at a comparable volume store. Strong skills in store operations, team influence, time management, and problem-solving are required.

Skills

Operations management
Inventory management
Visual merchandising
Staffing
Performance management
Budgeting
Time management
Problem-solving
Leadership
Coaching
Customer service
Payroll management
Shipping and receiving
Cycle counting
Supply management

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Operations Lead
Sephora
Retail
Inventory Management
Visual Merchandising
Staffing
Payroll
Budgeting
Performance Management
Manager on Duty
Beauty Advisors
Operations Team
Stock Management
Cleaning Crews
Supply Chain
Operational Excellence
Retail Management
Customer Engagement

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