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Added 11 mins ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
Discounted personal training, supplements and retail clothing
Added 11 mins ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 26 mins ago
SD
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
New Westminster, BC
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 26 mins ago
SD
Pharmacy Student, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 26 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Beamsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Commitment to providing exceptional customer service
Added 41 mins ago
SI
Fitting Specialist / Customer Service
Stitch It
Toronto, ON
- Full-time
This role requires strong customer service skills combined with practical knowledge of garments, sewing, and alteration techniques to provide accurate recommendations and an exceptional…
Added 41 mins ago
YO
Marketing - Winter Intern
YFK Office Lease
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…based in the Greater Toronto Area, Canada. The intern will support marketing initiatives by assisting with market research on office and retail real estate trends, competitors, and target…
Added 41 mins ago
LC
HMR Clerk Part Time Evening
Loblaw Companies Limited
Regina, SK
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 41 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Calgary, AB
- Part-time
Motivated to learn new things and delivering great customer service
Added 41 mins ago
LC
Produce Clerk Part Time Day
Loblaw Companies Limited
Vernon, BC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 41 mins ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Montreal, QC · SAINT-LAURENT, QC
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 41 mins ago
Pharmacy Assistant
Neighbourly Pharmacy
Shaunavon, SK
Support pharmacists and pharmacy technicians in providing high-quality patient care
Added 55 mins ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON · Etobicoke, ON
- Part-time
Flexible schedules to support your training, race days, or weekend adventures.
Added 55 mins ago
A
Sales Associate
Ardene
Mississauga, ON
- $17.6 CAD / hour
- Part-time
Retail or customer service experience an asset
Added 55 mins ago
KD
Account Manager
Keurig Dr Pepper
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
…account operations. They will work in collaboration with the Customer team lead -National account West and manage Federated Coop, London Drugs, and other west account business. The…
Added 55 mins ago
S
Operations Lead - Full Time
sephora.com
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
…management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall…
Added 55 mins ago
TB
Senior Retail Sales Associate
Tailored Brands
St. John's, NL
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 55 mins ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 55 mins ago
CA
Parts Consultant
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Provide excellent customer service to ensure internal and external customer needs are met while providing a memorable customer experience.
Added 55 mins ago
SR
Retail Print & Services Supervisor
Staples Retail
Tsawwassen, BC
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 55 mins ago
SC
Sales Associate
Staples Canada
Toronto, ON · Scarborough, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 55 mins ago
SC
Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French
Staples Canada
Vaughan, ON
- Full-time
Provide backup support to team members and assist with special projects, trade shows, or customer events as needed
Added 1 hour ago
B&
Seasonal Retail Sales Associate-OSHAWA CENTRE
Bath & Body Works
Oshawa, ON
- $18.95 USD / hour
- Part-time
Thrives in a customer-first based retail environment.
Added 1 hour ago
FS
School Bus Driver - West Elgin
First Student
St. Thomas, ON
- Part-time
Previous experience as a teacher, commercial driver, social worker, classroom assistant, hospitality worker, or customer service or retail associate.

sephora.com

Operations Lead - Full Time

Vancouver, BC, Canada

$22.85 to $28.55 CAD / hour · Full-time

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Job details

Pay: $22.85 to $28.55 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job ID: 298883
Store Name/Number: BC-Oakridge Park (1582)
Address: 650 West 41st Ave Unit # 3340, Vancouver, BC V5Z 2M9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora:
- As
- Team Lead, Operations
- , you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.
- Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
- Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
- Visual Merchandising. Manage the merchandising concepts and on-stage  visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
- Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
- Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
- Develop budget strategies.  Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.
We’d love to hear from you if…
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have proven ability to influence peers and provide feedback.
- You can demonstrate strong store operations skills.
- You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$22.85 - CAD$28.55/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Operations Lead is responsible for managing store operations, including inventory control, visual merchandising, and supply management. They also oversee the operations team, provide performance feedback, and act as the Manager on Duty to support sales floor activities.

Requirements

Candidates should have one to three years of experience in a similar role at a comparable volume store. Strong skills in store operations, time management, problem-solving, and the ability to influence and coach peers are required.

Skills

Operations management
Inventory management
Visual merchandising
Staffing
Performance management
Budgeting
Time management
Problem-solving
Leadership
Coaching
Client engagement
Shipping and receiving
Cycle counting
Payroll management

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Operations Lead
Sephora
Retail
Inventory Management
Visual Merchandising
Staffing
Payroll
Budgeting
Performance Management
Manager on Duty
Stock Management
Client Service
Operations Excellence
Coaching
Feedback
Supply Management
Merchandising Concepts
Store Operations

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