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Added 32 mins ago
Senior Operations Manager (TruStone Financial)
Empire Life
Mississauga, ON
Full-time
…oversight to the National Operations team. Reporting to the Director of Operations, this role is responsible for the operational effectiveness of Contracting, New Business, Customer…
Added 32 mins ago
Senior Project Manager And Customer Success Lead
Access
Montreal, QC · Greater Montreal, QC
Full-time
You will work closely with Operations, Sales, Design, Production and Installation to ensure projects move successfully from customer approval through completion.
Added 32 mins ago
Social Media Content Creator
fishRecruit Inc.
Toronto, ON · North York, ON
Full-time
…growth, and customer retention. This role works directly with the Director of Marketing to translate strategy into engaging visuals and content across and licensed brands. Ideal candidates…
Added 1 hour ago
Senior Development Officer, Major Gifts
Canadian Opera Company
Toronto, ON
Full-time
Reporting to the Director, Major Gifts, this new role will be one of the most senior individual contributor roles on the frontline fundraising team. The primary mandate is new donor…
Added 1 hour ago
Talent and Business Operations Manager, Stores
sephora.com
Kitchener, ON
Full-time
…Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that…
Added 1 hour ago
Business Development Representative
Klipboard
Oakville, ON
Full-time
Achieve KPIs agreed with the Sales Director and report progress on a weekly or monthly basis, as required.
Added 1 hour ago
Business Development Representative
Klipboard
Oakville, ON
Full-time
Achieve KPIs agreed with the Sales Director and report progress on a weekly or monthly basis, as required.
Added 1 hour ago
Manager, Pricing & Revenue Analytics
Shannex Incorporated
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Full-time
Reporting directly to the Director, Finance Operations Retirement & Lifestyle Communities, the Manager, Pricing & Revenue Analytics is responsible for developing and leading pricing…
Added 2 hours ago
Directeur principal, consultation en taxes indirectes / Senior Manager, Sales Tax Advisory
Ryan
Montreal, QC
Full-time
The Manager, Sales Tax Advisory, works within Ryan’s Transaction Tax Group to conduct or manage the delivery of fee-based advisory support services to clients, either by the Manager or by…
Added 3 hours ago
Digital Transformation Leader
Infosys
ON
Advise C-level, VP, Director, and senior business stakeholders on digital transformation priorities, execution options, risks, governance, and business value realization.
Added 4 hours ago
Branch Manager
Brandt Group of Companies
Timmins, ON
Full-time
Achieve sales growth and profitability in all areas of the branch
Added 4 hours ago
Operations Manager, Stores
sephora.com
Toronto, ON
Full-time
…reports directly to our Store Operations & Talent Assistant Store Director and works in tandem with our Client Experience and Beauty Services…
Added 4 hours ago
BOOKINGS MANAGER
The Corp.of Massey Hall & Roy Thomson Hall
Toronto, ON
$75,000 to $85,000 CAD / year
Reporting to the Director of Bookings, the Bookings Manager oversees the day-to-day operations of the Bookings Department and provides leadership, guidance, coaching, and mentorship for two…
Added 5 hours ago
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP
Oakville, ON
Full-time
Achieve KPIs agreed with the Sales Director and report progress on a weekly or monthly basis, as required.
Added 5 hours ago
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP
Oakville, ON
Full-time
Achieve KPIs agreed with the Sales Director and report progress on a weekly or monthly basis, as required.
Added 6 hours ago
Branch Manager
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Brossard, QC
Full-time
Achieve sales growth and profitability in all areas of the branch
Added 6 hours ago
Senior Research Scientist - Bioanalysis
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…globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a…
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Sales Manager
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Reporting directly to the Director of Sales, the Sales Manager is responsible for the day-to-day leadership, development and performance of Union Tractor’s sales team.
Added 7 hours ago
LLM Engineer
Qualcomm
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1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director and above).
Added 7 hours ago
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Hamilton, ON · Barrie, ON · Kingston, ON · London, ON · Toronto, ON · Kirkland, QC · Pointe-Claire, QC · Montreal, QC · Sherbrooke, QC · Penticton, BC · Edmonton, AB · Calgary, AB
Full-time
Added 8 hours ago
Assistant Location Manger
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As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the…
Added 9 hours ago
Sales Coordinator - Mississauga, ON
Indigo Natural Products Management
Mississauga, ON
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· Secondary support to the Manager, Natural Channel, and the Sr. Director of National Sales with day-to-day sales administration tasks and projects.
Added 9 hours ago
Logistics Pricing Analyst
Vortex Freight
Mississauga, ON
Full-time
We are looking for a Logistics Pricing Analyst to join our five-member Pricing Team, reporting directly to the Director of Pricing &Analytics of a private equity backed company. The…
Added 9 hours ago
Managing Director & Head of Canada Operations
CBRE
Toronto, ON
Full-time
The Managing Director, Head of Canada Operations is a senior leader within CBRE's Canadian Property Management business. The role develops and implements the strategic direction of the…
Added 9 hours ago
Marketing Manager
1Click Energy Solutions
Toronto, ON
$85,000 CAD / year
Full-time
Reporting to the Director of Sales and Marketing, the Marketing Manager is a hands-on, revenue-focused leader responsible for the day-to-day operations of the marketing team and the…

sephora.com

Operations Manager, Stores

Toronto, ON, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296495
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, North York, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Store Operations Manager at Sephora, you will lead the operational efficiency of your specific Sephora store location, making it a well-oiled machine! You will support a team of Operations Leads and Consultants and support their development and career journey within the operations track. Your team will ensure the efficiency of the store and support areas such as compliance with company standards, visual merchandising, inventory, and supply management. The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director and works in tandem with our Client Experience and Beauty Services Managers.

What you’ll be doing as a Store Operations manager at Sephora –

Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standards.

Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting, and ensuring all processes are completed within company guidelines and timeframes.

Visual Merchandising. Manage the merchandising concepts and on-stage visuals within company standards. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching, and escalation as necessary.

Supply Management. Manage the process of maintaining an appropriate budget and quantity of supplies, testers, and samples for the store.

Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.

Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.

You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Operations Manager leads store operational efficiency, including inventory management, visual merchandising, and supply chain processes. They also support the development of the operations team and act as the Manager on Duty to ensure high-quality customer service.

Requirements

Candidates must have 2-4 years of management experience in an operations-based role and a proven track record of motivating teams. Proficiency in Windows, Word, and Excel is required, along with the ability to work flexible hours including evenings, weekends, and holidays.

Skills

Operations management
Inventory management
Visual merchandising
Team leadership
Performance management
Budgeting
Staffing
Payroll management
Coaching
Communication
Windows
Microsoft Word
Microsoft Excel
Customer experience
Supply management

Benefits

Extended health insurance
Life insurance
Paid time off
Product discounts
Gratis products
Exclusive brand events
Training and development
Performance-based bonus

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Retail
Inventory Management
Visual Merchandising
Supply Management
Performance Management
Budgeting
Staffing
Payroll
Customer Experience
Coaching
Leadership
Windows
Microsoft Word
Microsoft Excel
Operations
Merchandising
Retail Management
Team Development
Compliance

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