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Added 9 mins ago
Operations Supervisor
Rennaï
Mont-Royal, QC
Full-time
Reporting to the Senior Director, Sales & Operations, the Operations Supervisor will lead a team of dedicated employees. This position includes a comprehensive benefits package.
Added 9 mins ago
Business Manager, Director - COO Group
Royal Bank of Canada
Toronto, ON
Full-time
Capital Markets Operations is seeking a Business Manager, Director, to join the Global Head of Digital Transformation and Product Development. This is a strategic leadership role focused on…
Added 23 mins ago
Director of Sales - Material Handling
Brandt Group of Companies
Brossard, QC
Full-time
Management and development of all employees in the Sales Department with the goal of building a motivated and successful workforce focused on long-term success for the company, customers…
Added 23 mins ago
Financial Data and Cost Analyst
Titan Trailers Industries Limited - UK
Tillsonburg, ON
Full-time
Opportunity to support the build of the best trailers in the business
Added 23 mins ago
Chief Administrative Officer
Village Of Acme
Acme, AB
Full-time
…surrounding area, with an economy supported by agriculture, agri-business, transportation, logistics, manufacturing, energy-related activity, retail, and local services. Renewed…
Added 23 mins ago
Project Manager
TESC Contracting
Sudbury, ON · Greater Sudbury, ON
Full-time
Build and lead high-performing project teams through coaching, mentoring, performance management, and employee development.
Added 23 mins ago
Merchant, Processed Meats (Hard Discount)
Loblaw Companies Limited
Brampton, ON
Full-time
…grocery retail stores across Canada. Reporting to the Category Director, we are a diverse and dynamic team that are data-driven and customer centric with a passion for…
Added 23 mins ago
Turnaround Cost Controller
Brunel
Calgary, AB
Contract
Reporting to the Director, Turnarounds N&P, the Contract Cost Controller is a member of the centralized Turnaround Controls team responsible for supporting the governance, standardization,…
Added 23 mins ago
Director of Business Development
Cella
Langley (District), BC · Langley, BC
$140,000 to $160,000 CAD / year
Full-time
…is seeking an entrepreneurial, strategic, and results-driven Business Director – Canada West to lead and grow a dynamic regional market. In this role, you will hold full P&L responsibility…
Added 24 mins ago
Fundraising Generalist, Marketing and Events (12 Month Contract)
Big Brothers Big Sisters of Toronto
Toronto, ON
Contract
The Fundraising & Communications Specialist works alongside the VP, Fund Development on key special events, third-party fundraising, communications, stewardship and annual giving…
Added 24 mins ago
Senior Director, Resource Mobilization and Partnerships
CARE Canada
Canada
In a rapidly shifting international development landscape, the Senior Director is the central integrator of CARE Canada’s approach to partnership and resource mobilization. The role…
Added 24 mins ago
Director, Change Enablement
Acosta
Mississauga, ON
Full-time
The Director, Change Enablement will be responsible leading the Change Enablement function. The goal of this team is to equip our employees to navigate, adapt and thrive through strategic…
Added 24 mins ago
Director Business Development
Canadian Society for Exercise Physiology
Ottawa, ON
Full-time
The Director, Business Development is a strategic leadership position responsible for advancing
Added 39 mins ago
Senior Manager, Integrated Program Delivery
RBC
Toronto, ON
Full-time
…In this strategic role, you'll manage end-to-end planning, development, and delivery of complex real estate projects from inception through execution. You'll serve as a key interface…
Added 39 mins ago
Business Manager, Director - COO Group
RBC
Toronto, ON
Full-time
Capital Markets Operations is seeking a Business Manager, Director, to join the Global Head of Digital Transformation and Product Development. This is a strategic leadership role focused on…
Added 39 mins ago
Deals Restructuring Director
PwC
Toronto, ON
Full-time
As a Restructuring Director, you will work with the partner team to source new restructuring mandates, lead teams to execute advisory & restructuring mandates and support the development…
Added 39 mins ago
Manager, IT Asset Management
Flynn Group of Companies
Mississauga, ON
Full-time
…This position is part of the IT department, reporting to the Director, IT Operations, and leads the IT Asset Management Coordinator and the ITAM function…
Added 39 mins ago
NetSuite Delivery Manager | Products, Construction, and Energy
Plative
Canada
…as a trusted advisor to your clients. You will report to the Director of NetSuite Delivery and are responsible for: (a) maintaining delivery excellence and customer satisfaction throughout…
Added 39 mins ago
Director of Event Planning
Marriott
Ottawa, ON
Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and…
Added 53 mins ago
Project Manager - Project REACH- Temporary Full-Time 2025-14137 (2025-14137)
Sunnybrook
Toronto, ON
Full-time
Lead multiple work streams across project work streams (including content development to ensure sustained momentum) with support from Director
Added 53 mins ago
Director of Sales
Strata Hotel
Kingston, ON
Full-time
Reporting directly to the General Manager, the Director of Sales will work closely with the Director of Operations and the hotel team to develop new business, strengthen existing…
Added 53 mins ago
Technical Director, Transit, Bus & Fleet
WSP in Canada
Toronto, ON
Full-time
Lead the future of bus transit and fleet mobility across Canada. As Technical Director, Transit, Bus & Fleet, you will shape transformative transportation solutions that help communities…
Added 53 mins ago
Director, Finance
Peterborough Regional Health Centre
Peterborough, ON
Full-time
Ongoing learning and development opportunities to support your growth
Added 53 mins ago
Sales Director
Thorens - Executive Search Specialists
Toronto, ON
Full-time
Actively participate in business development and relationship-building activities, including trade shows, industry events, and networking opportunities.
Added 54 mins ago
DevOps Developer (Hybrid)
Morgan Stanley
Montreal, QC
Full-time
…communities. This is a Lead Software Engineering position at Director level, which is part of the job family responsible for developing and maintaining software solutions that support…

sephora.com

Operations Manager, Stores

Toronto, ON, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296495
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, North York, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Store Operations Manager at Sephora, you will lead the operational efficiency of your specific Sephora store location, making it a well-oiled machine! You will support a team of Operations Leads and Consultants and support their development and career journey within the operations track. Your team will ensure the efficiency of the store and support areas such as compliance with company standards, visual merchandising, inventory, and supply management. The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director and works in tandem with our Client Experience and Beauty Services Managers.

What you’ll be doing as a Store Operations manager at Sephora –

Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standards.

Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting, and ensuring all processes are completed within company guidelines and timeframes.

Visual Merchandising. Manage the merchandising concepts and on-stage visuals within company standards. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching, and escalation as necessary.

Supply Management. Manage the process of maintaining an appropriate budget and quantity of supplies, testers, and samples for the store.

Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.

Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.

You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Operations Manager leads store operational efficiency, including inventory management, visual merchandising, and supply chain processes. They also support the development of the operations team and act as the Manager on Duty to ensure high-quality customer service.

Requirements

Candidates must have 2-4 years of management experience in an operations-based role and a proven track record of motivating teams. Proficiency in Windows, Word, and Excel is required, along with the ability to work flexible hours including evenings, weekends, and holidays.

Skills

Operations management
Inventory management
Visual merchandising
Team leadership
Performance management
Budgeting
Staffing
Payroll management
Coaching
Communication
Windows
Microsoft Word
Microsoft Excel
Customer experience
Supply management

Benefits

Extended health insurance
Life insurance
Paid time off
Product discounts
Gratis products
Exclusive brand events
Training and development
Performance-based bonus

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Retail
Inventory Management
Visual Merchandising
Supply Management
Performance Management
Budgeting
Staffing
Payroll
Customer Experience
Coaching
Leadership
Windows
Microsoft Word
Microsoft Excel
Operations
Merchandising
Retail Management
Team Development
Compliance

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