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Added 12 mins ago
Inventory Supervisor
Community Natural Foods
Calgary, AB
Full-time
…stocking, facing, building displays and providing excellent customer service. This position will be responsible for ordering and transferring product as needed and will assist with…
Added 12 mins ago
Food Service Supervisor Full Time
Compass Group Canada
Hammonds Plains, NS
Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 12 mins ago
Truck Driver Class 5
Kent Building Supplies
Atholville, NB
Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
Seasonal Retail Consultant | Aesop Queen West
Aesop
Toronto, ON
Full-time
At Aesop, we believe in cultivating exceptional experiences, and as a Seasonal Retail Consultant, you are at the heart of it, introducing and selling our products through genuine and…
Added 12 mins ago
Everyday Banking Advisor - Calgary Brentwood Village
ATB Financial
Calgary, AB
Full-time
Drive Sales with Purpose: Guide retail personal and business clients toward the best savings, investment, and lending products for their short-term and long-term goals, including registered…
Added 12 mins ago
Flooring Associate
Kent Building Supplies
New Minas, NS
Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
Yard Associate
Kent Building Supplies
New Minas, NS
Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
Kitchen Sales Support Specialist
Kent Building Supplies
Mount Pearl, NL
Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
Kiehl's Polo Park Full- Time Keyholder
L'Oréal
Winnipeg, MB
Full-time
…manners that are expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique…
Added 12 mins ago
Cashier
Kent Building Supplies
New Minas, NS
Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
Yard Associate - Part time
Kent Building Supplies
Shediac, NB
Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
Shipper-Receiver
UAP Inc.
Red Deer, AB
$21.6 to $24.35 CAD / hour
Full-time
Our Shipper-Receivers keep our stores organized to ensure orders can be prepared efficiently and safely. They support store operations and are essential in providing quality service to our…
Added 12 mins ago
Campus Services Associate (Temporary)
Sheridan College
Brampton, ON
Temporary
Reporting to the Operations Manager, Campus Services, the Campus Service Associate provides a variety of support services for Campus Services, including the oneCARD office & the Campus…
Added 12 mins ago
LBM Associate
Kent Building Supplies
Dartmouth, NS
Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
Customer Experience Leader
Indigo
Abbotsford, BC
$18.85 to $23.55 CAD / hour
Part-time
Leverages customer insights, Voice of the Customer feedback, and in-store observations to identify opportunities and support improvements to customer satisfaction and overall service…
Added 14 mins ago
Temporary Part Time Floor Leader -
Lush Fresh Handmade Cosmetics North America
Saskatoon, SK
Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 14 mins ago
Import Logistics Coordinator
PSA BDP
Toronto, ON
Full-time
Collaborate with the customer service team to address and resolve any issues or concerns related to imported goods.
Added 14 mins ago
Creative Retail Sourcing Specialist
Sheridan College
Oakville, ON
Full-time
You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.
Added 14 mins ago
Chef De Partie
Metropolitan Pub Company
Manchester, NS
Full-time
…that is great about a community pub – the food, the drink, the service and the…
Added 16 mins ago
Retail Experience Lead
Fire & Flower Inc.
Ottawa, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 16 mins ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 16 mins ago
Admin - Retail - Clerk File Maintenance
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Campbell River, BC
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and…
Added 16 mins ago
Replenishment - Clerk Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Charlottetown, PE
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and…
Added 16 mins ago
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Tsawwassen, BC
Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 16 mins ago
Team Lead-Retail
Roots
Lasalle, ON
…Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service…

sephora.com

Operations Manager, Stores

Toronto, ON, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296495
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, North York, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Store Operations Manager at Sephora, you will lead the operational efficiency of your specific Sephora store location, making it a well-oiled machine! You will support a team of Operations Leads and Consultants and support their development and career journey within the operations track. Your team will ensure the efficiency of the store and support areas such as compliance with company standards, visual merchandising, inventory, and supply management. The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director and works in tandem with our Client Experience and Beauty Services Managers.

What you’ll be doing as a Store Operations manager at Sephora –

Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standards.

Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting, and ensuring all processes are completed within company guidelines and timeframes.

Visual Merchandising. Manage the merchandising concepts and on-stage visuals within company standards. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching, and escalation as necessary.

Supply Management. Manage the process of maintaining an appropriate budget and quantity of supplies, testers, and samples for the store.

Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.

Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.

You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply About employer

More about this job

Responsibilities

The Operations Manager leads store operational efficiency, including inventory management, visual merchandising, and supply chain processes. They also support the development of the operations team and act as the Manager on Duty to ensure high-quality customer service.

Requirements

Candidates must have 2-4 years of management experience in an operations-based role and a proven track record of motivating teams. Proficiency in Windows, Word, and Excel is required, along with the ability to work flexible hours including evenings, weekends, and holidays.

Skills

Operations management
Inventory management
Visual merchandising
Team leadership
Performance management
Budgeting
Staffing
Payroll management
Coaching
Communication
Windows
Microsoft Word
Microsoft Excel
Customer experience
Supply management

Benefits

Extended health insurance
Life insurance
Paid time off
Product discounts
Gratis products
Exclusive brand events
Training and development
Performance-based bonus

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Retail
Inventory Management
Visual Merchandising
Supply Management
Performance Management
Budgeting
Staffing
Payroll
Customer Experience
Coaching
Leadership
Windows
Microsoft Word
Microsoft Excel
Operations
Merchandising
Retail Management
Team Development
Compliance

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